This document provides an overview of electronic records management systems. It defines what record management and electronic records are, discusses the types of records that can be managed, and the roles and responsibilities of record managers. It describes the benefits of electronic document and records management systems (EDRMS) over non-EDRMS approaches, how EDRMS work, and compares the key differences between the two. The document also covers current issues in records management and provides several references for further information.