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NSUSC – Sindh Cities
Improvement Program
enterprise model of service
delivery – GoSindh Initiative
Abid Hussainy
Director Operations &
Services
Sindh Cities Improvement Investment Program
Citizen Report Card
• IBA is the Consultant for ADB under TA to
carry out the study
• This is an independent exercise by
independent enitity with no influence by any
either SCIP or NSUSC in any form
• The presentation is being done on the request
of IBA to understand operations and mandate
of NSUSC
• NSUSC and SCIP has role in of oversight
3
• The CRC methodology is based on the premise
that feedback on service quality, collected
from communities with the help of a sample
survey, provides a reliable basis for
communities and local governments to engage
in a dialogue and partnership action to
improve the delivery of public services.
• NOT INTENDED TO CRITISIZE
4
Statement of Purpose
• What service(s) or sectors do you wish to
cover?
• • Do you want to focus on a single service
provider or multiple services? The first time
that you conduct a CRC there are several
advantages to focusing on a single service or
two services.
• • Is there a government policy or program
that you wish to assess?
5
• Existing infrastructure assets remain in public ownership
• A cluster of TMAs voluntarily cooperate for economies of scale and jointly
set up a corporate body, “North Sindh Urban Services” to provide utility
services as provided for under the Sindh Local Government Ordinance
• North Sindh Urban Services Corporation Limited is established under the
Companies Ordinance 1984 as a company independent of government
rules on hiring, procurement, salaries, etc.
• Participating TMA’s enter into ‘Service and Asset Management
Agreements’ with North Sindh Urban Services to provide water supply,
sewerage, storm water, sanitation and solid waste management services
• New capital works delivery managed by North Sindh Urban Services and
supported by the Government of Sindh and the Asian Development Bank-
Operations , Management and Asset creation together
6
A new corporate ring fenced model for
urban services No ‘privatisation’
7
A new model for urban services
CLUSTER OF
TALUKA MUNICIPAL
ADMINISTRATIONS
Sukkur, New Sukkur, Khairpur,
Shikarpur and Larkana
SERVICE DELIVERY
Water, wastewater, solid waste
North Sindh Urban Services
Water, sanitation and solid
waste management
services to public
Service and Asset Management
Agreements with each TMA set out levels
of service and how tariffs adjusted
NSUSC established under
Corporations Ordinance and
owned jointly by TMAs
All existing and new
assets belong to TMAs
Concerned
field staff
deputed to
NSUSC
Project
management
NEW INFRASTRUCTURE
Delivery managed by NSUSC
ADB funded
BOD
Presentation 8 -
IBNET: Key Performance Indicators
a subsidiary of
ECPAK
KPI Units Sukkur N. Sukkur Rohri Khairpur Larkana Shikarpur
Water Coverage % 41.10 41.08 33.62 14.14 0.00 0.00
Sewerage
Coverage
% 76.33 76.29 76.33 42.93 38.14 38.13
Water
Production
Lpcd 285.30 524.65 992.45 640.74 0.00 0.00
Total Water
Consumption
Lpcd 118.43 118.29 167.74 148.03 0.00 0.00
Non Revenue
Water
% 58.49 77.45 83.10 76.90 0.00 0.00
Pipe Breaks km/yr 1.26 N/A N/A N/A 0.00 0.00
Sewerage
Blockages
Km/yr N/A 156.43 N/A N/A N/A 228.13
Staff W&S / 1000
Conns.
No. 2.74 0.83 8.02 6.92 2.84 4.33
Staff W / 1000
Conns.
No. 5.55 0.00 7.58 15.28 0.00 0.00
What we have achieved in One
year of Operations of six cities
• Entrustment of Services and Assets of 6 Towns AS PER SAMA
• Design and Implementation of MIS/FMIS /GIS
• Billing & Collection System , Data Base and Customer Care
System
• Establishment of Baseline Survey – IBNET
• Establishment of Environmental Monitoring & Reporting
• Establishment of Six Regional offices
• Award of 22 M USD Contract for Capital Works as per ADB
procurement rules
What is our Approach
• Operational innovation and responsiveness
learning from the institutional memory and
staff experience
• Injection of young engineers and train them
on Job -25
• Complaint Management system and
interaction with community
• Investment based on Master Planning
• Reporting and M&E
10
- Challenges
• They is no chance of PPP- concession mode in
the near future due to political and
institutional landscape
• Getting and retaining high quality staff and
consultants of good quality- its is not boxes
• Getting and gaining confidence of district
management, political leadership
• Tariff and financial sustainability – is the only
lens used to see – social and environmental
and services aspect of sustainable 11
12
Achievements
• New and well designed Solid Waste Secondary
collection system in place and operational in
six town for only 2.5 M US $
• Sewerage Operations and Priority Equipment
in Operations in six town only for 1.5 M USD
• Khairpur sewerage system rehabilitated
• Larkana Priority Sewerage works
• 3 Water Treatment Plants, 13 disposal stations
in SHK, Khairpur Sewerage – 9.7 M USD in
progress
15
16
CRU Complaints
Statistics
Region wise consolidated status of total complaints
from January to 15 December, 2011
S.No:
Regional
Location
No: of
Complaints
Registered
Status of complaints
Resolved
%New Process Delayed Resolved
1 Khairpur 2216 0 33 1 2182 98.5 %
2 Larkana 2117 0 36 2 2079 98.2 %
3 Rohri 1895 0 0 0 1895 100 %
4 Shikarpur 1706 0 3 0 1703 99.8 %
5 Sukkur City 2485 0 96 40 2349 95%
6 Sukkur New 1805 0 02 1 1802 99.8 %
Grand Total 12224 0 170 44 12010 98.3 %
17
Customer Relations
Unit Pictures
18
CMA Software for
Customer Relations Unit
19
CMA Software for
Customer Relations Unit
Khairpur
Case study
Khairpur Mirs
• 264,000 , P.E ( population )
• UC -4 with 24 Units
• SWM staff – 436
• 92% staff is operative Workers
• Bench Mark is 1: 14 for Operative to non
Operative Workers
• Current for Khairpur is 1:12.59
• NSUSC is 1:7.5
Assets Condition
• Khaipur Mirs entrustment on 18th May 2010 –
First by NSUSC
• NSUSC was at steep learning Curve
• Water supply – 19 Tube wells 7 not working
• Slow Sand Water Treatment Plant – in poor
condition. Filters not working and no system
of chlorination and alum dozing
• Rapid Sand Filter – Incomplete by PHED
SWM & W&WW Assets
• 3 Dumper Tractor Trolleys
• 1 hook lift container
• 3 loader
• 18 Disposal Stations
• 6 Diesel Generators – 3 not working – all
functional now
• 1 Dewatering Set- not working
24
Existing Sewerage & Drainage System
15"
15"
12"
12"
12"
12"
12"
15"
9"
12"
15"
12"
12"
12"
15"
12"
12"
15"
9"
12"
12"
27"
12"
24"
12"
15"
12"12"
15"
12"
12"
12"
18"
12"
WWTP JAMALI
GOTH
18"
12"
12"
12"
15"
15"
BHURGARI-1
BHURGARI-2
SUPERIOR
COLLEGEWANDH
BANARSI
COLONY
EID GAH
COLONY
LUQMANWWTP
LUQMAN
WWTP
BHURGARI
MC
SHAHBAZ
COLONY
AZAM
COLONY
ALTAF
COLONY
UNNAR
SHAHEED
ABAD
GIRLS
SCHOOL
NAYA GOTH /
POST OFFICE
GHARIBABAD /
MAIN
KHAJOOR
MANDI
OSTAGAHI
LEGEND:
EXISTING SEWER LINE
SEWER LINE DIA.
EXISTING DRAIN
24"
MIRWAHCANAL
ROHRICANAL
SANRO
WAH
SEEPAGEDRAIN
FAIZBUKSHWAH
SEEPAGEDRAIN
DISPOSAL STATION
WASTEWATER TREATMENT
PLANT (WWTP)
0 1 km
Location of Disposal Stations & Catchment
LUQMAN
DISPOSAL
(164 Acres)
EIDGAH
DISPOSAL
(132 Acres)
AZAM
COLONY
DISPOSAL
(38 Acres)
BANARSI
COLONY
DISPOSAL
(324 Acres)
SHAHBAZ
COLONY
DISPOSAL
(89 Acres)
WANDH
DISPOSAL
(90 Acres)
UNNAR
COLONY
DISPOSAL
(121 Acres)
SHAHEEDABAD
DISPOSAL
(122 Acres)
KHAJOOR
MANDI
DISPOSAL
(89 Acres)
NAYA GOTH
DISPOSAL
(103 Acres)
GHARIBABAD/
MAIN
DISPOSAL
(65 Acres)
GIRLS
SCHOOL
DISPOSAL
(87 Acres)
M.C
DISPOSAL
(87 Acres)
OSTAGAHI
DISPOSAL
(130 Acres)
SUPERIOR
COLLEGE
DISPOSAL
(114 Acres)
BHURGARI-1
DISPOSAL
(37 Acres)
BHURGARI-2
DISPOSAL
(31 Acres)
WWTP
LUQMAN
WWTP
JAMALI GOTH
WWTP
BHURGARI
LEGEND:
DISPOSAL STATION
WASTEWATER TREATMENT
SERVED AREA BY
DISPOSAL STATION
(31 Acres)
PLANT (WWTP)
ALTAF
COLONY
DISPOSAL
(19 Acres)
MIRWAHCANAL
ROHRICANAL
SANRO
WAH
SEEPAGEDRAIN
FAIZBUKSHWAH
SEEPAGEDRAIN
0 1 km
A view of Priority Works
MC
BHURGARI-1
BHURGARI-2
WANDH
WWTPLUQMAN
WWTP
BHURGARI
0 1000 ft.
0
GRAPHIC SCALE
500 m
KHAJOOR
MANDI
ALTAF
COLONY
SUPERIOR
COLLEGE
UNNAR
COLONY
AZAM
COLONY
SHAHBAZ
COLONY
BANARSI
COLONY
LUQMAN
COLONY
EID GAH
COLONY
RAILWAYLINE
SEEPAGEDRAIN
ROHRICANAL
MIRWAHCANAL
DCOOFFICEROAD
OLDNATIONALHIGHWAY
KATCHEHRI ROAD WWTP
JAMALI GOTH
CIRCUIT
HOUSE
NAYA GOTH /
POST OFFICE
SHAHEED
ABAD
GIRLS
SCHOOL
OSTAGAHI
GHARIBABAD/
MAIN
MALLROAD
Priority Works-1
Priority Works-2
Generator & De-watering sets
Gravity Sewer
Priority Works-3 Ostagahi DS
Priority Works-4 Improvement of 13 DSs
Results
• Sewerage disposal stations rehabilitation, piped sewerage
and system improvements – 100% complete
• 24,000 HHs (150,000 people) to benefit from more efficient
sewerage disposal; unnecessary pumping stations eliminated;
standby-generation introduced
• 8,000 HHs (56,000 people) to benefit from new, efficient piped
sewer system and less monsoon-related flooding
• Connecting city sewerage to the wastewater treatment system
• Introduce environment friendly gravity system and close energy-
intensive pumping stations
• Greater transparency and informed planning with wastewater
system mapping
• Helps protect against health-related disease caused by poor
wastewater management
Chief Minister, Sindh, commended NSUSC’s
performance and improved service delivery in
his speech during the inauguration on 2
October 2011.
District Coordination Officer, Kharipur,
Director (O&S), TMA Administrator, Political
Representatives, Tajir brothery and other
stakeholders attended the inauguration
Chief Minister Sindh and MNA, examining engineering plans
for Khairpur Mirs Sewerage System Improvements
Osta Gahi DS Luqman DS
Main DS Banarsi DS
Wastewater Works at Khairpur Mirs- Before
Rehabilitated Disposal Stations
33
Khairpur Disposal
Stations (Work Progress)
34
Khairpur Disposal Stations
(After Completion)
Operations
• Water supply operations – abundant 3
• 3 Tube wells , 3 generators and 1 diesel generators
back in operations
• Alum and chlorine use
• Solid waste collection improved – 6 sites now 3 sites
• Establishment of office and complaint system
• 98% complaints resolved
• Professional engineers with internet access
• Electricity billing -
35
Larkano
• 36 Disposal stations.(2 of them non
functional)
• 06 Peter Engines.
• 11 Tractors with trolley.
• 1 Tractor with blade
• 01 Suzuki pick up (Non functional)
• 02 Tractor loaders.
• 01 Master vehicle 01 Gully vehicle
• 01 Night soil vehicle 02 Ching chi Motorcycles
37
38
City Challenges
Day 1 Challenges ForceMain
Burst: Larkana
Larkana Assets
LARKANA INITIATIVE
Waste Water Management Plan
Existing Situation
Existing Situation
PUMP HOUSE NO. 18 (SHAIKH ZAID COLONY) PUMP HOUSE NO. 19 (DARUL AMAN S.Z COLONY)
PUMP HOUSE NO. 20 (GHARIBABAD) PUMP HOUSE NO. 21 (ABBAS COLONY)
PUMP HOUSE NO. 22 (SARGHANI MUHALLA)
PUMP HOUSE NO. 24 (ALI ABDULLAH SHAH)
Main Disposal Station-1
(Phase – 1)
•Scope
1.New Screening Chamber = 1 No.
2.Rehabilitation of Existing Sump = 1 No
3.Pumps 3.5 Cusec = 5Nos
4.Staff Quarter = 2 No.
5.Panel Room & SCADA Room
6.Rising Main 18” dia = 1550 Ft
7.DG Set 350 KVA = 1 No
8.Transformer 630 KVA= 1 No.
43
Main Disposal Station-1
44
Main Disposal Station-1
45
Sachal Sarmast Pumping
Station No. 15 (Phase – 1)
•Scope
1.New Screening Chamber = 1 No.
2.Existing Sump = 1 No
3.Pumps 2.3 Cusec = 3Nos
4.Staff Quarter = 1 No
5.Panel Room = 1 No
6.Rising Main 16” = 1984 Ft
7.DG Set 60 KVA = 1 No
46
S # City
Type of Skip TRUCKS
Total
7 cum 3.5 cum Rear Side
1 Larkana city 28 132 2 10 12
2 Khairpur city 8 65 1 5 6
3 Shikarpur city 15 65 1 5 6
4 Rohri city 7 28 1 2 3
5 Sukkur City 23 102 1 8 9
6 New Sukkur 9 38 1 3 4
TOTAL 90 430 7 33 40
Vehicles and Skips
Shikarpur
Case study
49
50
CIVIL WORK / DAMAGES
OF SEWER LINES
51
SOLID WASTE
MANAGEMENT
NEW SKIP CONTAINERS @
VARIOUS LOCATIONS @
SHIKARPUR.
Sukkur
• 9 Disposal Stations
• 3 Drinking Water Treatment Plant
• 11 Ucs
• 28 Units
• 7 Dumpers , I hooklift, 6 Mazda
• 1:18.23
• 30% SWM lifting now 54.5 %
54
55
Tractor Trolleys and
Trucks with Containers
56
Tractor Trolleys and
Trucks with Containers
57
58
Planning for DNI
Zones in Sukkur
59
Low Income Area
(RCC water tanks)
Operational Improvement
• Improvement is city disposal operations –
Clock Tower water standing is less
• Improvement in assets of Phase 1, 3 and 4
• Sukkur closure for Main city and for NWC for
Phase – IV
• Distribution Mapping and Valve Repair and
Replacement
• Small Projects in Planning
Improvement
• Emergency tankers in water shortage on CM
Instructions – 50000 GPD with 25 per day
average tankers
• Manhole covers 210 plus
• SWM collection from 30% to 55% and now
80%
62
Numaish water treatment
Plant – Phase III & Bunder
Road (Before)
63
Numaish water treatment
Plant – Phase III (After)
64
Numaish water treatment
Plant – Phase III (After)
66
Initiatives Taken after
Recent Rain
67
Solid waste equipments –
New sukkur
68
Water Bouzers Initiatives –
New sukkur
69
Clean & Green Sukkur -
Initiatives – New sukkur
70
International Consultant
visiting Maka disposal –
with NSUSC team
Only one pump operational.
One pump/motor missing,
two without power cabling.
One control panel missing.
GenSet400KVA
Wet well No. 1
40’diameter
Wet well No. 2
40’ diameter
Wet well No. 3
Pump house No.3
Pump house No.2
Pump house No.124”risingmaintooxidationponds
24”risingmaintooxidationponds
24”risingmaintooxidationponds
Screening chamber
16’diameter
Manhole
72” RCC feed sewer
Tank Tank
Sukkur wastewater
MAKA Disposal Station
(Schematic - not to scale)
Check whether
link is operational
Pump operational
Pump not operational
Decommissioned
screen
GenSet400KVA
Gen Set 400 KVA
Pump house not commissioned
Control panel missing
Both pumps/motors
Installed but one has
failing foundation
Missing
Part of inflow
unscreened
Unscreened
flow
Note: Three 400 KVA transformers in place,
one each pump house
Inadequate pipework over
pumps. Needs re-routing
for maintenance puposes.
Sukkur wastewater
SHALIMAR Disposal Station
(Schematic – not to scale)
Gen set
Storage tank
converted into
wet well
New wet well
Old wet well
To be
Decommissioned (?)
Missing
balancing
link
Construction
agreed by PHED
No
screening of
inflow
Missing feeding link
(if old well to be
decommissioned)
Inadequate
screening of inflow
Old pump house
To be decommissioned Renovated pump house New pump house
Insufficient
capacity
Note: No transformer to run renovated and new pump houses.
Three new pumps only operational on Gen set
Well sunk to
insufficient depth.
Reduced storage
capacity
Stability of
construction
uncertain
One pump to be standby
Sukkur wastewater MIANI Disposal Station
(Schematic – not to scale)
New wet well
New pump house
Diesel pump (stand-by)
One pump to be standby
Incoming Channel (Nallah)Old rising main
New rising main
Note: No transformer and no Gen set for new pump house,
uncommissioned and untested.
Link constructed at
insufficient depth
Above flooding level.
Reconstruction agreed
by PHEDWell sunk at
insufficient depth.
Stability of foundation
uncertain.
Pump operational
Pump not operational
Procession Route Cleaning
Arrangement in Rohri
Beginning of a Dream-
Operational Improvement
of Rohri Water Treatment
Plant – Revival and
Commissioning
Revival of Old Water Works Rohri 2,5 MGD
for 60,000 people
• A Single Step to Success
• Project Team
• Abid Hussainy -
• Mohammad Ali Shaikh Manager – Capital Works
• Munim Khan – Assistant Manager Rohri
• Technical Advisor – Kevin Tylor
Intake Pipes
BEFORE
Pumping Station
AFTER- proper intake
BEFORE
Supply Pipes
Pond View
AFTER
Operational Design and
Revival Phase
Design and
Construction Phase
Completion
Process
Alum Solution Chamber
Addition of Alum Solution
using perforated pipe
Process
Alum Solution Rapid
Mixing Using Hydraulic
Jump, to destabilize
suspended solids
(Coagulation)
Slow Mixing to form flocs
using 3 Paddles by water
itself
(Flocculation)
Process
Water Entrance in 1st
Pond
Settlement Starts here in 1st
Pond
Process
3 Baffle Walls added in 1st
Pond to increase
hydraulic retention time
Water Travels Through 1st Pond to
2nd Pond and then to 3rd Pond
Turbidity of River Water :
300 NTU
Turbidity in Chamber:
250 NTU
Results
Turbidity in 1st Pond :
20NTU
Turbidity in 2nd Pond :
10 NTU
Turbidity in 3rd Pond :
6.5 NTU
Simple Process reduced
Turbidity from 300NTU to
6.5NTU
Results
89
ICB-3: Mammoth Milestone
Mammoth Milestone
• Achieved 100% target of awarding contracts in a year.
• PKR845 Million contract awarded in a transparent
manner
• Under Tranche-1, Mega project for secondary cities of
Sindh to rehabilitate 3 Water Treatment Plants (WTP),
13 Disposal Stations, others
90
92
SWM Equipment
Up and Running
100
Strategic Communication
Bridging Gaps
• Special ADB TA to support NSUSC on Communication
related tasks. (BearingPoint/Mohsin Babbar)
• Improved communication between internal
stakeholders like GoS, SCIP, District Govt, TMAs,
Parliamentarians. E.g. Production of Monthly Executive
Report for Partners, Monthly Complaints Reports
• Communication as an integral part of NSUSC
Performance Improvement Plan (PIP)
• Strengthening Communication with external
stakeholders like Civil Society Organistaions, Citizen
Groups, Complainants by regular meetings and contacts
101
Bridging Gaps
102
• Crisis Management Communication e.g. Sukkur Crisis,
Sukkur Closure
• Positive portrayal of NSUSC in media (Link)
• Regular liaison and proactive contact with mass media
• Producing IEC material, professionally designed through
BE. E.g. Newsletter, Pamphlets, Reports
• Media content analysis (Latest results 33% on NSUSC,
while 67% against rest of Sindh TMAs. Water Supply,
Waste Water & SWM only)
• Regular technical support to NSUSC official Spokesperson
to proactively and reactively contact media
Positive Portrayal
105
Low Income Group (LIG)
Initiative
Focusing Poor
• Water Supply has been ensured twice a week, which
was once a week. Coverage has also doubled.
• Mapping and Planning underway by MMP
• A separate unit for Low Income Group under
consideration
• 10 concrete tanks built in areas with no water supply
infrastructure. Water filling through Bowsers.
• Consultative process with local notables underway to
bring further improvements
• Regularisation of water supply connections underway
• Affordable Tariff under consideration for Low Income 106
111
Sukkur Water Supply
Closure
Ensuring Water Supply
• The only source of municipal water supply for third
largest of Sindh, Sukkur is River Indus
• Sindh Irrigation Department announced 15 day-closure
(Jan 6-Jan 20) with minimal water flows at River Indus
• Physical features in front of Bunder Jetty had significant
deposit of silt this year and river bed has also
developed a heap of sand due to which water flowing
from Bhakar Island cannot reach Jetty intake
112
Ensuring Water Supply
• Chalked out a multi-pronged and comprehensive plan in
order to maintain fair distribution of water to the
citizens and avoid, if any, water shortage during the
closure period.
• Built a make-shift Jetty at Bakhar Ireland, where three
motor pumped water to Bandar Road Jetty through a
700 feet water channel, specially dug to fill a pond at
Bandar Road Jetty.
• NSUSC dug a new 300 feet water channel and installed
200 feet iron sheet to divert water to Bundar Road Jetty
113
119
Complaint Mechanism
A Responsive Utility
A Responsive Utility
S.No: Months
No: of
Complaints
Registered
Status of complaints
Resolved %
New Process Delayed Resolved
1 January 361 0 0 2 359 99.40%
2 February 1051 0 O 11 1040 98.90%
3 March 1130 0 0 4 1126 99.60%
4 April 828 0 2 2 824 99.50%
5 May 990 0 1 2 987 99.60%
6 June 1225 0 0 1 1224 99.90%
7 July 1275 0 2 1 1272 99.70%
8 August 1228 0 0 0 1228 100%
9 September 1425 0 21 2 1402 98.30%
10 October 1215 0 4 10 1201 98.80%
11 November 1424 0 4 6 1414 99.20%
12 December 1126 26 3 1097 97.40%
Grand Total 13278 0 60 44 13174 99.20%
2368
2280
1975
2180
2577
1898
2360
2276
1975
2178
2487
1898
0
500
1000
1500
2000
2500
3000
Khairpur Larkana Rohri Shikarpur Sukkur City Sukkur New
Complaints Lodged
Complaints Resolved
SURVEY AND MAPPING
SURVEY AND MAPPING
• Survey Control Points (BMs) have been established in all six project cities,
i.e, Sukkur, New Sukkur, Rohri, Khairpur, Shikarpur and Larkana
• 49 Secondary Control Points (SBMs) have been established in all six cities
• Reconnaissance survey and marking of permanent features on satellite
imageries for all six cities have been completed
• Orthorectification of the satellite imageries is in progress
• Installation of Survey Monuments in all six cities has been completed
• Topographic and Condition Survey is in progress. Survey of 3 DNIs in
Sukkur will be completed by 15-01-2012 and that of remaining 3 DNIs in
Rohri and Khairpur will be completed by 15-02-2012
Location of Secondary Benchmarks
Location of Secondary Benchmarks
GPS Being used for Establishing Control Points
Sample of Monument installed
WATER SUPPLY SYSTEM
(Sukkur, New Sukkur, Rohri & Khairpur)
WATER SUPPLY SYSTEM
• Two conceptual working papers have been submitted, one on
DNI zones and second on water production rationalization
• Six DNI zones have been identified as follows:
• 2 in Old Sukkur
• 1 in New Sukkur
• 1 in Rohri
• 2 in Khairpur
DNI Zones of Old Sukkur
DNI Zone of New Sukkur
DNI Zones of Rohri
DNI Zones 1 of Khairpur
DNI Zones 2 of Khairpur
GIS Mapping
Initiatives For
Operation
GI S
N SUSC
N OR T H SI N D H UR B AN SE R VI CE S COOR P P OR AT I ON
KHAIRPUR
LARKANA
SUKKUR
DESCRIPTION CITY FUTURE PLANNING
SKIP LOCATION SUKKUR CITY UPDATE NEW DEPUTED SKIP
DISPOSAL STATION SUKKUR CITY
UNION COUNCIL BOUNDARY SUKKUR CITY Will be done soon
VEHICLE ROUTE WITH DUMP STATION SUKKUR CITY Will be done soon
MAIN RISING LINE LOCATION SUKKUR CITY
LEAKAGE PLAN MAP SUKKUR CITY
LAND FILL SITE SUKKUR CITY Will be done soon
DOWLOAD SATEELITE IMAGE AND RECTIFICATION SUKKUR CITY
SUKKUR CITY
147
148
149
NEW SUKKUR
DESCRIPTION CITY FUTURE PLANNING
SKIP LOCATION SUKKUR NEW UPDATE NEW DEPUTED SKIP
DISPOSAL STATION SUKKUR NEW
UNION COUNCIL BOUNDARY SUKKUR NEW Will be done soon
VEHICLE ROUTE WITH DUMP STATION SUKKUR NEW Will be done soon
LAND FILL SITE SUKKUR NEW Will be done soon
DOWLOAD SATEELITE IMAGE AND RECTIFICATION SUKKUR NEW
151
152
KHAIRPUR CITY
DESCRIPTION CITY FUTURE PLANNING
SKIP LOCATION KHAIRPUR UPDATE NEW DEPUTED SKIP
DISPOSAL STATION KHAIRPUR
UNION COUNCIL BOUNDARY KHAIRPUR
VEHICLE ROUTE WITH DUMP STATION KHAIRPUR Will be done soon
LAND FILL SITE KHAIRPUR Will be done soon
DOWLOAD SATEELITE IMAGE AND RECTIFICATION KHAIRPUR
154
155
156
LARKANA CITY
DESCRIPTION CITY FUTURE PLANNING
SKIP LOCATION LARKANA UPDATE NEW DEPUTED SKIP
DISPOSAL STATION LARKANA
UNION COUNCIL BOUNDARY LARKANA
VEHICLE ROUTE WITH DUMP STATION LARKANA
LAND FILL SITE LARKANA Will be done soon
DOWLOAD SATEELITE IMAGE AND RECTIFICATION LARKANA
158
159
160
SHIKARPUR CITY
DESCRIPTION CITY FUTURE PLANNING
SKIP LOCATION SHIKARPUR UPDATE NEW DEPUTED SKIP
DISPOSAL STATION SHIKARPUR
UNION COUNCIL BOUNDARY SHIKARPUR
VEHICLE ROUTE WITH DUMP STATION SHIKARPUR
LAND FILL SITE SHIKARPUR
DOWLOAD SATEELITE IMAGE AND RECTIFICATION SHIKARPUR
162
163
164
ROHRI CITY
DESCRIPTION CITY FUTURE PLANNING
SKIP LOCATION ROHRI UPDATE NEW DEPUTED SKIP
DISPOSAL STATION ROHRI
UNION COUNCIL BOUNDARY ROHRI Will be done soon
VEHICLE ROUTE WITH DUMP STATION ROHRI Will be done soon
LAND FILL SITE ROHRI
DOWLOAD SATEELITE IMAGE AND RECTIFICATION ROHRI
166
167
Environmental
Safeguards
168
NOCs Obtained from Sindh EPA
NOC for Initial Environmental
Examination, Larkana (LSPIP)
NOC for Initial Environmental
Examination, Khairpur
NOC for Initial Environmental
Examination, DSs Shikarpur
EMP Compliance
Priority Equipment –
Awarded
City Equipment
Sukkur – New Sukkur –
Rohri
3 Tractors
1 Wheel Excavator
1 Dumper Truck
1 Sucker Machine – 4000 liters
1 Jetting Machine – 4000 Lts
1 Truck Mounted Backcrane
Khairpur & Shikarpur 2Tractors
1 Wheel Excavator
1 Dumper Truck
1 Sucker Machine – 4000 liters
1 Jetting Machine – 4000 Lts
1 Truck Mounted Backcrane
Larkana 2Tractors
1 Wheel Excavator
1 Dumper Truck
1 Sucker Machine – 4000 liters
1 Jetting Machine – 4000 Lts
SCIP–04
Mott MacDonald Pakistan
ExampleofPreparatoryMaps
SCIP–04
Mott MacDonald Pakistan
Payroll Management
System
Employee Form
Salary Generating
Menu
Vendor Entry Form
Web site – NSUSC
Complaint
Management System
Complaint
Management System
Asset Management
System
Asset Management
System
Billing Introduced

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NSUSC Urban Service Delivery Model in Sindh, Asian Development Bank

  • 1. NSUSC – Sindh Cities Improvement Program enterprise model of service delivery – GoSindh Initiative Abid Hussainy Director Operations & Services
  • 2. Sindh Cities Improvement Investment Program
  • 3. Citizen Report Card • IBA is the Consultant for ADB under TA to carry out the study • This is an independent exercise by independent enitity with no influence by any either SCIP or NSUSC in any form • The presentation is being done on the request of IBA to understand operations and mandate of NSUSC • NSUSC and SCIP has role in of oversight 3
  • 4. • The CRC methodology is based on the premise that feedback on service quality, collected from communities with the help of a sample survey, provides a reliable basis for communities and local governments to engage in a dialogue and partnership action to improve the delivery of public services. • NOT INTENDED TO CRITISIZE 4
  • 5. Statement of Purpose • What service(s) or sectors do you wish to cover? • • Do you want to focus on a single service provider or multiple services? The first time that you conduct a CRC there are several advantages to focusing on a single service or two services. • • Is there a government policy or program that you wish to assess? 5
  • 6. • Existing infrastructure assets remain in public ownership • A cluster of TMAs voluntarily cooperate for economies of scale and jointly set up a corporate body, “North Sindh Urban Services” to provide utility services as provided for under the Sindh Local Government Ordinance • North Sindh Urban Services Corporation Limited is established under the Companies Ordinance 1984 as a company independent of government rules on hiring, procurement, salaries, etc. • Participating TMA’s enter into ‘Service and Asset Management Agreements’ with North Sindh Urban Services to provide water supply, sewerage, storm water, sanitation and solid waste management services • New capital works delivery managed by North Sindh Urban Services and supported by the Government of Sindh and the Asian Development Bank- Operations , Management and Asset creation together 6 A new corporate ring fenced model for urban services No ‘privatisation’
  • 7. 7 A new model for urban services CLUSTER OF TALUKA MUNICIPAL ADMINISTRATIONS Sukkur, New Sukkur, Khairpur, Shikarpur and Larkana SERVICE DELIVERY Water, wastewater, solid waste North Sindh Urban Services Water, sanitation and solid waste management services to public Service and Asset Management Agreements with each TMA set out levels of service and how tariffs adjusted NSUSC established under Corporations Ordinance and owned jointly by TMAs All existing and new assets belong to TMAs Concerned field staff deputed to NSUSC Project management NEW INFRASTRUCTURE Delivery managed by NSUSC ADB funded BOD
  • 8. Presentation 8 - IBNET: Key Performance Indicators a subsidiary of ECPAK KPI Units Sukkur N. Sukkur Rohri Khairpur Larkana Shikarpur Water Coverage % 41.10 41.08 33.62 14.14 0.00 0.00 Sewerage Coverage % 76.33 76.29 76.33 42.93 38.14 38.13 Water Production Lpcd 285.30 524.65 992.45 640.74 0.00 0.00 Total Water Consumption Lpcd 118.43 118.29 167.74 148.03 0.00 0.00 Non Revenue Water % 58.49 77.45 83.10 76.90 0.00 0.00 Pipe Breaks km/yr 1.26 N/A N/A N/A 0.00 0.00 Sewerage Blockages Km/yr N/A 156.43 N/A N/A N/A 228.13 Staff W&S / 1000 Conns. No. 2.74 0.83 8.02 6.92 2.84 4.33 Staff W / 1000 Conns. No. 5.55 0.00 7.58 15.28 0.00 0.00
  • 9. What we have achieved in One year of Operations of six cities • Entrustment of Services and Assets of 6 Towns AS PER SAMA • Design and Implementation of MIS/FMIS /GIS • Billing & Collection System , Data Base and Customer Care System • Establishment of Baseline Survey – IBNET • Establishment of Environmental Monitoring & Reporting • Establishment of Six Regional offices • Award of 22 M USD Contract for Capital Works as per ADB procurement rules
  • 10. What is our Approach • Operational innovation and responsiveness learning from the institutional memory and staff experience • Injection of young engineers and train them on Job -25 • Complaint Management system and interaction with community • Investment based on Master Planning • Reporting and M&E 10
  • 11. - Challenges • They is no chance of PPP- concession mode in the near future due to political and institutional landscape • Getting and retaining high quality staff and consultants of good quality- its is not boxes • Getting and gaining confidence of district management, political leadership • Tariff and financial sustainability – is the only lens used to see – social and environmental and services aspect of sustainable 11
  • 12. 12
  • 13.
  • 14. Achievements • New and well designed Solid Waste Secondary collection system in place and operational in six town for only 2.5 M US $ • Sewerage Operations and Priority Equipment in Operations in six town only for 1.5 M USD • Khairpur sewerage system rehabilitated • Larkana Priority Sewerage works • 3 Water Treatment Plants, 13 disposal stations in SHK, Khairpur Sewerage – 9.7 M USD in progress 15
  • 15. 16 CRU Complaints Statistics Region wise consolidated status of total complaints from January to 15 December, 2011 S.No: Regional Location No: of Complaints Registered Status of complaints Resolved %New Process Delayed Resolved 1 Khairpur 2216 0 33 1 2182 98.5 % 2 Larkana 2117 0 36 2 2079 98.2 % 3 Rohri 1895 0 0 0 1895 100 % 4 Shikarpur 1706 0 3 0 1703 99.8 % 5 Sukkur City 2485 0 96 40 2349 95% 6 Sukkur New 1805 0 02 1 1802 99.8 % Grand Total 12224 0 170 44 12010 98.3 %
  • 20. Khairpur Mirs • 264,000 , P.E ( population ) • UC -4 with 24 Units • SWM staff – 436 • 92% staff is operative Workers • Bench Mark is 1: 14 for Operative to non Operative Workers • Current for Khairpur is 1:12.59 • NSUSC is 1:7.5
  • 21. Assets Condition • Khaipur Mirs entrustment on 18th May 2010 – First by NSUSC • NSUSC was at steep learning Curve • Water supply – 19 Tube wells 7 not working • Slow Sand Water Treatment Plant – in poor condition. Filters not working and no system of chlorination and alum dozing • Rapid Sand Filter – Incomplete by PHED
  • 22. SWM & W&WW Assets • 3 Dumper Tractor Trolleys • 1 hook lift container • 3 loader • 18 Disposal Stations • 6 Diesel Generators – 3 not working – all functional now • 1 Dewatering Set- not working
  • 23. 24
  • 24. Existing Sewerage & Drainage System 15" 15" 12" 12" 12" 12" 12" 15" 9" 12" 15" 12" 12" 12" 15" 12" 12" 15" 9" 12" 12" 27" 12" 24" 12" 15" 12"12" 15" 12" 12" 12" 18" 12" WWTP JAMALI GOTH 18" 12" 12" 12" 15" 15" BHURGARI-1 BHURGARI-2 SUPERIOR COLLEGEWANDH BANARSI COLONY EID GAH COLONY LUQMANWWTP LUQMAN WWTP BHURGARI MC SHAHBAZ COLONY AZAM COLONY ALTAF COLONY UNNAR SHAHEED ABAD GIRLS SCHOOL NAYA GOTH / POST OFFICE GHARIBABAD / MAIN KHAJOOR MANDI OSTAGAHI LEGEND: EXISTING SEWER LINE SEWER LINE DIA. EXISTING DRAIN 24" MIRWAHCANAL ROHRICANAL SANRO WAH SEEPAGEDRAIN FAIZBUKSHWAH SEEPAGEDRAIN DISPOSAL STATION WASTEWATER TREATMENT PLANT (WWTP) 0 1 km
  • 25. Location of Disposal Stations & Catchment LUQMAN DISPOSAL (164 Acres) EIDGAH DISPOSAL (132 Acres) AZAM COLONY DISPOSAL (38 Acres) BANARSI COLONY DISPOSAL (324 Acres) SHAHBAZ COLONY DISPOSAL (89 Acres) WANDH DISPOSAL (90 Acres) UNNAR COLONY DISPOSAL (121 Acres) SHAHEEDABAD DISPOSAL (122 Acres) KHAJOOR MANDI DISPOSAL (89 Acres) NAYA GOTH DISPOSAL (103 Acres) GHARIBABAD/ MAIN DISPOSAL (65 Acres) GIRLS SCHOOL DISPOSAL (87 Acres) M.C DISPOSAL (87 Acres) OSTAGAHI DISPOSAL (130 Acres) SUPERIOR COLLEGE DISPOSAL (114 Acres) BHURGARI-1 DISPOSAL (37 Acres) BHURGARI-2 DISPOSAL (31 Acres) WWTP LUQMAN WWTP JAMALI GOTH WWTP BHURGARI LEGEND: DISPOSAL STATION WASTEWATER TREATMENT SERVED AREA BY DISPOSAL STATION (31 Acres) PLANT (WWTP) ALTAF COLONY DISPOSAL (19 Acres) MIRWAHCANAL ROHRICANAL SANRO WAH SEEPAGEDRAIN FAIZBUKSHWAH SEEPAGEDRAIN 0 1 km
  • 26. A view of Priority Works MC BHURGARI-1 BHURGARI-2 WANDH WWTPLUQMAN WWTP BHURGARI 0 1000 ft. 0 GRAPHIC SCALE 500 m KHAJOOR MANDI ALTAF COLONY SUPERIOR COLLEGE UNNAR COLONY AZAM COLONY SHAHBAZ COLONY BANARSI COLONY LUQMAN COLONY EID GAH COLONY RAILWAYLINE SEEPAGEDRAIN ROHRICANAL MIRWAHCANAL DCOOFFICEROAD OLDNATIONALHIGHWAY KATCHEHRI ROAD WWTP JAMALI GOTH CIRCUIT HOUSE NAYA GOTH / POST OFFICE SHAHEED ABAD GIRLS SCHOOL OSTAGAHI GHARIBABAD/ MAIN MALLROAD Priority Works-1 Priority Works-2 Generator & De-watering sets Gravity Sewer Priority Works-3 Ostagahi DS Priority Works-4 Improvement of 13 DSs
  • 27. Results • Sewerage disposal stations rehabilitation, piped sewerage and system improvements – 100% complete • 24,000 HHs (150,000 people) to benefit from more efficient sewerage disposal; unnecessary pumping stations eliminated; standby-generation introduced • 8,000 HHs (56,000 people) to benefit from new, efficient piped sewer system and less monsoon-related flooding • Connecting city sewerage to the wastewater treatment system • Introduce environment friendly gravity system and close energy- intensive pumping stations • Greater transparency and informed planning with wastewater system mapping • Helps protect against health-related disease caused by poor wastewater management
  • 28. Chief Minister, Sindh, commended NSUSC’s performance and improved service delivery in his speech during the inauguration on 2 October 2011. District Coordination Officer, Kharipur, Director (O&S), TMA Administrator, Political Representatives, Tajir brothery and other stakeholders attended the inauguration
  • 29. Chief Minister Sindh and MNA, examining engineering plans for Khairpur Mirs Sewerage System Improvements
  • 30. Osta Gahi DS Luqman DS Main DS Banarsi DS Wastewater Works at Khairpur Mirs- Before
  • 34. Operations • Water supply operations – abundant 3 • 3 Tube wells , 3 generators and 1 diesel generators back in operations • Alum and chlorine use • Solid waste collection improved – 6 sites now 3 sites • Establishment of office and complaint system • 98% complaints resolved • Professional engineers with internet access • Electricity billing - 35
  • 35. Larkano • 36 Disposal stations.(2 of them non functional) • 06 Peter Engines. • 11 Tractors with trolley. • 1 Tractor with blade • 01 Suzuki pick up (Non functional) • 02 Tractor loaders. • 01 Master vehicle 01 Gully vehicle • 01 Night soil vehicle 02 Ching chi Motorcycles
  • 36. 37
  • 37. 38
  • 38. City Challenges Day 1 Challenges ForceMain Burst: Larkana Larkana Assets
  • 41. Existing Situation PUMP HOUSE NO. 18 (SHAIKH ZAID COLONY) PUMP HOUSE NO. 19 (DARUL AMAN S.Z COLONY) PUMP HOUSE NO. 20 (GHARIBABAD) PUMP HOUSE NO. 21 (ABBAS COLONY) PUMP HOUSE NO. 22 (SARGHANI MUHALLA) PUMP HOUSE NO. 24 (ALI ABDULLAH SHAH)
  • 42. Main Disposal Station-1 (Phase – 1) •Scope 1.New Screening Chamber = 1 No. 2.Rehabilitation of Existing Sump = 1 No 3.Pumps 3.5 Cusec = 5Nos 4.Staff Quarter = 2 No. 5.Panel Room & SCADA Room 6.Rising Main 18” dia = 1550 Ft 7.DG Set 350 KVA = 1 No 8.Transformer 630 KVA= 1 No. 43
  • 45. Sachal Sarmast Pumping Station No. 15 (Phase – 1) •Scope 1.New Screening Chamber = 1 No. 2.Existing Sump = 1 No 3.Pumps 2.3 Cusec = 3Nos 4.Staff Quarter = 1 No 5.Panel Room = 1 No 6.Rising Main 16” = 1984 Ft 7.DG Set 60 KVA = 1 No 46
  • 46. S # City Type of Skip TRUCKS Total 7 cum 3.5 cum Rear Side 1 Larkana city 28 132 2 10 12 2 Khairpur city 8 65 1 5 6 3 Shikarpur city 15 65 1 5 6 4 Rohri city 7 28 1 2 3 5 Sukkur City 23 102 1 8 9 6 New Sukkur 9 38 1 3 4 TOTAL 90 430 7 33 40 Vehicles and Skips
  • 48. 49
  • 49. 50 CIVIL WORK / DAMAGES OF SEWER LINES
  • 51. NEW SKIP CONTAINERS @ VARIOUS LOCATIONS @ SHIKARPUR.
  • 52. Sukkur • 9 Disposal Stations • 3 Drinking Water Treatment Plant • 11 Ucs • 28 Units • 7 Dumpers , I hooklift, 6 Mazda • 1:18.23 • 30% SWM lifting now 54.5 %
  • 53. 54
  • 56. 57
  • 58. 59 Low Income Area (RCC water tanks)
  • 59. Operational Improvement • Improvement is city disposal operations – Clock Tower water standing is less • Improvement in assets of Phase 1, 3 and 4 • Sukkur closure for Main city and for NWC for Phase – IV • Distribution Mapping and Valve Repair and Replacement • Small Projects in Planning
  • 60. Improvement • Emergency tankers in water shortage on CM Instructions – 50000 GPD with 25 per day average tankers • Manhole covers 210 plus • SWM collection from 30% to 55% and now 80%
  • 61. 62 Numaish water treatment Plant – Phase III & Bunder Road (Before)
  • 62. 63 Numaish water treatment Plant – Phase III (After)
  • 63. 64 Numaish water treatment Plant – Phase III (After)
  • 64.
  • 66. 67 Solid waste equipments – New sukkur
  • 68. 69 Clean & Green Sukkur - Initiatives – New sukkur
  • 69. 70 International Consultant visiting Maka disposal – with NSUSC team
  • 70. Only one pump operational. One pump/motor missing, two without power cabling. One control panel missing. GenSet400KVA Wet well No. 1 40’diameter Wet well No. 2 40’ diameter Wet well No. 3 Pump house No.3 Pump house No.2 Pump house No.124”risingmaintooxidationponds 24”risingmaintooxidationponds 24”risingmaintooxidationponds Screening chamber 16’diameter Manhole 72” RCC feed sewer Tank Tank Sukkur wastewater MAKA Disposal Station (Schematic - not to scale) Check whether link is operational Pump operational Pump not operational Decommissioned screen GenSet400KVA Gen Set 400 KVA Pump house not commissioned Control panel missing Both pumps/motors Installed but one has failing foundation Missing Part of inflow unscreened Unscreened flow Note: Three 400 KVA transformers in place, one each pump house Inadequate pipework over pumps. Needs re-routing for maintenance puposes.
  • 71. Sukkur wastewater SHALIMAR Disposal Station (Schematic – not to scale) Gen set Storage tank converted into wet well New wet well Old wet well To be Decommissioned (?) Missing balancing link Construction agreed by PHED No screening of inflow Missing feeding link (if old well to be decommissioned) Inadequate screening of inflow Old pump house To be decommissioned Renovated pump house New pump house Insufficient capacity Note: No transformer to run renovated and new pump houses. Three new pumps only operational on Gen set Well sunk to insufficient depth. Reduced storage capacity Stability of construction uncertain One pump to be standby
  • 72. Sukkur wastewater MIANI Disposal Station (Schematic – not to scale) New wet well New pump house Diesel pump (stand-by) One pump to be standby Incoming Channel (Nallah)Old rising main New rising main Note: No transformer and no Gen set for new pump house, uncommissioned and untested. Link constructed at insufficient depth Above flooding level. Reconstruction agreed by PHEDWell sunk at insufficient depth. Stability of foundation uncertain. Pump operational Pump not operational
  • 74. Beginning of a Dream- Operational Improvement of Rohri Water Treatment Plant – Revival and Commissioning
  • 75. Revival of Old Water Works Rohri 2,5 MGD for 60,000 people • A Single Step to Success • Project Team • Abid Hussainy - • Mohammad Ali Shaikh Manager – Capital Works • Munim Khan – Assistant Manager Rohri • Technical Advisor – Kevin Tylor
  • 81. Process Alum Solution Chamber Addition of Alum Solution using perforated pipe
  • 82. Process Alum Solution Rapid Mixing Using Hydraulic Jump, to destabilize suspended solids (Coagulation) Slow Mixing to form flocs using 3 Paddles by water itself (Flocculation)
  • 83. Process Water Entrance in 1st Pond Settlement Starts here in 1st Pond
  • 84. Process 3 Baffle Walls added in 1st Pond to increase hydraulic retention time Water Travels Through 1st Pond to 2nd Pond and then to 3rd Pond
  • 85. Turbidity of River Water : 300 NTU Turbidity in Chamber: 250 NTU Results
  • 86. Turbidity in 1st Pond : 20NTU Turbidity in 2nd Pond : 10 NTU
  • 87. Turbidity in 3rd Pond : 6.5 NTU Simple Process reduced Turbidity from 300NTU to 6.5NTU Results
  • 89. Mammoth Milestone • Achieved 100% target of awarding contracts in a year. • PKR845 Million contract awarded in a transparent manner • Under Tranche-1, Mega project for secondary cities of Sindh to rehabilitate 3 Water Treatment Plants (WTP), 13 Disposal Stations, others 90
  • 90.
  • 93.
  • 94.
  • 95.
  • 96.
  • 97.
  • 98.
  • 100. Bridging Gaps • Special ADB TA to support NSUSC on Communication related tasks. (BearingPoint/Mohsin Babbar) • Improved communication between internal stakeholders like GoS, SCIP, District Govt, TMAs, Parliamentarians. E.g. Production of Monthly Executive Report for Partners, Monthly Complaints Reports • Communication as an integral part of NSUSC Performance Improvement Plan (PIP) • Strengthening Communication with external stakeholders like Civil Society Organistaions, Citizen Groups, Complainants by regular meetings and contacts 101
  • 101. Bridging Gaps 102 • Crisis Management Communication e.g. Sukkur Crisis, Sukkur Closure • Positive portrayal of NSUSC in media (Link) • Regular liaison and proactive contact with mass media • Producing IEC material, professionally designed through BE. E.g. Newsletter, Pamphlets, Reports • Media content analysis (Latest results 33% on NSUSC, while 67% against rest of Sindh TMAs. Water Supply, Waste Water & SWM only) • Regular technical support to NSUSC official Spokesperson to proactively and reactively contact media
  • 103.
  • 104. 105 Low Income Group (LIG) Initiative
  • 105. Focusing Poor • Water Supply has been ensured twice a week, which was once a week. Coverage has also doubled. • Mapping and Planning underway by MMP • A separate unit for Low Income Group under consideration • 10 concrete tanks built in areas with no water supply infrastructure. Water filling through Bowsers. • Consultative process with local notables underway to bring further improvements • Regularisation of water supply connections underway • Affordable Tariff under consideration for Low Income 106
  • 106.
  • 107.
  • 108.
  • 109.
  • 111. Ensuring Water Supply • The only source of municipal water supply for third largest of Sindh, Sukkur is River Indus • Sindh Irrigation Department announced 15 day-closure (Jan 6-Jan 20) with minimal water flows at River Indus • Physical features in front of Bunder Jetty had significant deposit of silt this year and river bed has also developed a heap of sand due to which water flowing from Bhakar Island cannot reach Jetty intake 112
  • 112. Ensuring Water Supply • Chalked out a multi-pronged and comprehensive plan in order to maintain fair distribution of water to the citizens and avoid, if any, water shortage during the closure period. • Built a make-shift Jetty at Bakhar Ireland, where three motor pumped water to Bandar Road Jetty through a 700 feet water channel, specially dug to fill a pond at Bandar Road Jetty. • NSUSC dug a new 300 feet water channel and installed 200 feet iron sheet to divert water to Bundar Road Jetty 113
  • 113.
  • 114.
  • 115.
  • 116.
  • 117.
  • 120. A Responsive Utility S.No: Months No: of Complaints Registered Status of complaints Resolved % New Process Delayed Resolved 1 January 361 0 0 2 359 99.40% 2 February 1051 0 O 11 1040 98.90% 3 March 1130 0 0 4 1126 99.60% 4 April 828 0 2 2 824 99.50% 5 May 990 0 1 2 987 99.60% 6 June 1225 0 0 1 1224 99.90% 7 July 1275 0 2 1 1272 99.70% 8 August 1228 0 0 0 1228 100% 9 September 1425 0 21 2 1402 98.30% 10 October 1215 0 4 10 1201 98.80% 11 November 1424 0 4 6 1414 99.20% 12 December 1126 26 3 1097 97.40% Grand Total 13278 0 60 44 13174 99.20%
  • 121. 2368 2280 1975 2180 2577 1898 2360 2276 1975 2178 2487 1898 0 500 1000 1500 2000 2500 3000 Khairpur Larkana Rohri Shikarpur Sukkur City Sukkur New Complaints Lodged Complaints Resolved
  • 123. SURVEY AND MAPPING • Survey Control Points (BMs) have been established in all six project cities, i.e, Sukkur, New Sukkur, Rohri, Khairpur, Shikarpur and Larkana • 49 Secondary Control Points (SBMs) have been established in all six cities • Reconnaissance survey and marking of permanent features on satellite imageries for all six cities have been completed • Orthorectification of the satellite imageries is in progress • Installation of Survey Monuments in all six cities has been completed • Topographic and Condition Survey is in progress. Survey of 3 DNIs in Sukkur will be completed by 15-01-2012 and that of remaining 3 DNIs in Rohri and Khairpur will be completed by 15-02-2012
  • 124. Location of Secondary Benchmarks
  • 125. Location of Secondary Benchmarks
  • 126.
  • 127.
  • 128.
  • 129.
  • 130.
  • 131.
  • 132.
  • 133.
  • 134. GPS Being used for Establishing Control Points
  • 135. Sample of Monument installed
  • 136.
  • 137. WATER SUPPLY SYSTEM (Sukkur, New Sukkur, Rohri & Khairpur)
  • 138. WATER SUPPLY SYSTEM • Two conceptual working papers have been submitted, one on DNI zones and second on water production rationalization • Six DNI zones have been identified as follows: • 2 in Old Sukkur • 1 in New Sukkur • 1 in Rohri • 2 in Khairpur
  • 139. DNI Zones of Old Sukkur
  • 140. DNI Zone of New Sukkur
  • 141. DNI Zones of Rohri
  • 142. DNI Zones 1 of Khairpur
  • 143. DNI Zones 2 of Khairpur
  • 144. GIS Mapping Initiatives For Operation GI S N SUSC N OR T H SI N D H UR B AN SE R VI CE S COOR P P OR AT I ON KHAIRPUR LARKANA SUKKUR
  • 145. DESCRIPTION CITY FUTURE PLANNING SKIP LOCATION SUKKUR CITY UPDATE NEW DEPUTED SKIP DISPOSAL STATION SUKKUR CITY UNION COUNCIL BOUNDARY SUKKUR CITY Will be done soon VEHICLE ROUTE WITH DUMP STATION SUKKUR CITY Will be done soon MAIN RISING LINE LOCATION SUKKUR CITY LEAKAGE PLAN MAP SUKKUR CITY LAND FILL SITE SUKKUR CITY Will be done soon DOWLOAD SATEELITE IMAGE AND RECTIFICATION SUKKUR CITY SUKKUR CITY
  • 146. 147
  • 147. 148
  • 148. 149
  • 149. NEW SUKKUR DESCRIPTION CITY FUTURE PLANNING SKIP LOCATION SUKKUR NEW UPDATE NEW DEPUTED SKIP DISPOSAL STATION SUKKUR NEW UNION COUNCIL BOUNDARY SUKKUR NEW Will be done soon VEHICLE ROUTE WITH DUMP STATION SUKKUR NEW Will be done soon LAND FILL SITE SUKKUR NEW Will be done soon DOWLOAD SATEELITE IMAGE AND RECTIFICATION SUKKUR NEW
  • 150. 151
  • 151. 152
  • 152. KHAIRPUR CITY DESCRIPTION CITY FUTURE PLANNING SKIP LOCATION KHAIRPUR UPDATE NEW DEPUTED SKIP DISPOSAL STATION KHAIRPUR UNION COUNCIL BOUNDARY KHAIRPUR VEHICLE ROUTE WITH DUMP STATION KHAIRPUR Will be done soon LAND FILL SITE KHAIRPUR Will be done soon DOWLOAD SATEELITE IMAGE AND RECTIFICATION KHAIRPUR
  • 153. 154
  • 154. 155
  • 155. 156
  • 156. LARKANA CITY DESCRIPTION CITY FUTURE PLANNING SKIP LOCATION LARKANA UPDATE NEW DEPUTED SKIP DISPOSAL STATION LARKANA UNION COUNCIL BOUNDARY LARKANA VEHICLE ROUTE WITH DUMP STATION LARKANA LAND FILL SITE LARKANA Will be done soon DOWLOAD SATEELITE IMAGE AND RECTIFICATION LARKANA
  • 157. 158
  • 158. 159
  • 159. 160
  • 160. SHIKARPUR CITY DESCRIPTION CITY FUTURE PLANNING SKIP LOCATION SHIKARPUR UPDATE NEW DEPUTED SKIP DISPOSAL STATION SHIKARPUR UNION COUNCIL BOUNDARY SHIKARPUR VEHICLE ROUTE WITH DUMP STATION SHIKARPUR LAND FILL SITE SHIKARPUR DOWLOAD SATEELITE IMAGE AND RECTIFICATION SHIKARPUR
  • 161. 162
  • 162. 163
  • 163. 164
  • 164. ROHRI CITY DESCRIPTION CITY FUTURE PLANNING SKIP LOCATION ROHRI UPDATE NEW DEPUTED SKIP DISPOSAL STATION ROHRI UNION COUNCIL BOUNDARY ROHRI Will be done soon VEHICLE ROUTE WITH DUMP STATION ROHRI Will be done soon LAND FILL SITE ROHRI DOWLOAD SATEELITE IMAGE AND RECTIFICATION ROHRI
  • 165. 166
  • 166. 167
  • 168. NOCs Obtained from Sindh EPA
  • 169. NOC for Initial Environmental Examination, Larkana (LSPIP)
  • 170. NOC for Initial Environmental Examination, Khairpur
  • 171. NOC for Initial Environmental Examination, DSs Shikarpur
  • 173. Priority Equipment – Awarded City Equipment Sukkur – New Sukkur – Rohri 3 Tractors 1 Wheel Excavator 1 Dumper Truck 1 Sucker Machine – 4000 liters 1 Jetting Machine – 4000 Lts 1 Truck Mounted Backcrane Khairpur & Shikarpur 2Tractors 1 Wheel Excavator 1 Dumper Truck 1 Sucker Machine – 4000 liters 1 Jetting Machine – 4000 Lts 1 Truck Mounted Backcrane Larkana 2Tractors 1 Wheel Excavator 1 Dumper Truck 1 Sucker Machine – 4000 liters 1 Jetting Machine – 4000 Lts
  • 180. Web site – NSUSC