1. ANIL KUMAR
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CURRICULUM VITAE
CAREER FOCUS
To work with an organization where I can utilize my skills and abilities and provide me ample opportunities to learn
further.
PROFESSIONAL EXPERIENCE
A B.tech(Mechanical) with 3+ years of work experience in WARRANTY (QUALITY ASSURANCE) in
manufacturing sector. Presently working as EXECUTIVE–WARRANTY CELL Quality Assurance in
TAFE MOTORS AND TRACTORS LIMITED, BHOPAL
COMPANY OVERVIEW
# TAFE MOTORS AND TRACTORS LIMITED (AUG’15 – Present)
Tafe Motors & Tractors Ltd (Eicher Tractors) - A solesubsidiary of TAFE (Tractors and Farm Equipment Ltd),
incorporated in 1960 at Chennai & is the third largesttractor manufacturer in the world and the second largestin
India by volume. TAFE wields 24%market shareof the domestic tractor industry.In June 2005, TAFE acquired the
Eicher tractor business based atBhopal.TMTL offers a wide range of tractors in 24~55 HP segment in both air-
cooled and water cooled platforms to meet the varied needs of its customers.
Key Responsible Area
Monitoring& screening warranty MIS data received from Dealers & Depots & reviewing organizations
key goals like F/1000, cost/ tractor, Early hrs failures & customer complaints
Conduct WRMs for emerging issueselection and establish a logical data compilation through ACR &
Pivottable statics leadingas a CFG
Perform warranty data statistical analysisto certify reliability and resolution of issues by analyzing
failuremodes using 7 QC tools and structured problem solvingapproach for issues emerged from 3-6
MIS, Customer complaint,Reliability issues & PQR from Dealer
Field visitwith respect to problem resolution to collectrequired information/ evidences related to
analysisas and when required (if issuenotas per PPAP sampleor any customer abuse)
Create Evidence Packages and Problem Statements through Comprehensive Analysis and make them
availableto respective agency likeDesign,Engg, Production & Supplier
Conclusion &Implementation of action plan againstfor warranty issues by coordinatingwith respective
agencies by drivingproblemas per time line
Conducting CFG Process Audit for the In-housemanufacturing related customer complaints to monitor
the sustenanceof the actions taken
Monitoring In process Assembly Line Inspection Activity for process improvement and Product quality
by samplingaudits related to warranty failureconcerns
Responsibleas CFT leader for Proactive analysis and implementation of continual improvement Project
and Revision of PFMEA for error proofing
Train Analysts for Juniors & dealer staff for Preliminary analysis of failure parts through SOP/ Dos &
Don’ts to verify failure part before replacement
Work with dealers – implement servicecamps,train serviceengineers/ mechanics,ensure service
workshop as per standards,track and closeall warranty issues,track theefficiency / effectiveness of
serviceworkshop
2. ANIL KUMAR
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PREVIOUS ASSIGNMENTS
MUNJAL SHOWA LTD., GURGAON (AUG-2012 TO JUNE-2015)
A JAPANES M.N.C manufacturing Shock AbsorbingShockers for automobile industries;OEMincludes MARUTI,
HONDA SIEL CAR, HERO MOTO CORP., HONDA MOTORCYCLE & SCOOTER, YAHMAHA and HONDA CARS. Etc.
Key Responsible Area
To analysismarketfailure &submitthe MFR toCustomer
Process analysis in plantto reduce customer complaint,and implementing actions againstcustomer
concern and field failureproducts.
Monitorand Analyze the CID& BOP PPM.
Countermeasures of Warranty Analysis and QFR presenting to Top Management on monthly
basis.
Work as a CFT (Cross Functional Team) to implementthe actionsandreview itseffectivenesson
dailybasis.
Insuringthe adherencesof Actiontakenforreducingthe WarrantyandQFR on Weeklybasis.
Investigationanddispositionof all CustomerComplaints bygivingthe countermeasure on 5Rule
sheetwiththeirsupportingdocumentstocustomersandpresentingthisinformationonamonthly
basisto the ManagementTeam and alsoto ensure the informationmustbe communicatedto
concernarea associates.
To make satisfiedtocustomer(HeroMotoCorp Ltd.,.) throughauditto plant.
AttendingWarrantymeetingatCustomerEndforWarranty Settlement.
Preparingthe monthlyscheduleandconduct CounterMeasure Auditsof each andeveryshopfor
Process& Product as per schedule andensure thatactionsimplementedasstatedinthe actionplan
submittedbythemandmonitoringthe effectivenessby Ratingevaluationandre-auditif required.
PROFESSIONAL TRAINING
After 2nd year: AUTO CADD 2d from COMPUTECH INSTITUTE navada,New Delhi
After 3rd year: PRO- E from CADD CENTER, janak puri,New Delhi
KNOWLEDGE OF THESE TERMS:
PERFORMING INTERNAL AUDITS (PRODUCT, PROCESS & SYSTEM), NCR FINDINGS.
CORRECTIVE & PREVENTIVE ACTIONS
COUNTERMEASURES AND ITS EFFECTIVNESS MONITORING, PDI ETC.
5 WHY - WHY SHEET ( 5’RULE SHEET)
TESTING & ANALYSIS OF COMPONENTS IN QA LAB.
7 QC TOOLS, PQCT, OCS, SPC, FMEA.
5S, KAIZEN , Poka-Yoke
Computer Skill:
MS EXCEL,
POWER POINT,
SAP
MS office
My STRENGTH
1) Team Management
2) Motivation
3) Leadership
3. ANIL KUMAR
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EDUCATION QUALIFICATION
Personal Details
Current Package : 4 LACKSP.A CTC.
ExpectedSalary : Negotiable
FATHER NAME- :SH. HAWA SINGH
MOTHER NAME: SMT. BABLI DEVI
Date of Birth : 26 DEC. 1989
Permanent Address: HOUSE NO-511, STREET NO-4, SEC-2, SAINIK ENCLAVE, MOHAN GARDEN,
DWARKA MOR, NEW DELHI
I herebydeclare thatthe informationgivenabove istrue tothe bestof my knowledge.
(ANIL KUMAR)
Examination School/Institute Board/University Year
B.Tech(Mechanical
Engineering )
J.I.E.T,JIND
KURUKSHETRA
UNIVERSITY
2012
Intermediate(10+2)
KENDRIYA
VIDHAYALYA,VIKAS
PURI,NEW DELHI
C.B.S.E BOARD 2008
High School
KENDRIYA
VIDHAYALYA,VIKAS
PURI,NEW DELHI
C.B.S.E BOARD 2006