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Defining Market For
The 21st Century
Rahee Hardaha
Major social forces have
created new marketing
Behaviors……
Today market place isn’t what it used to be
10 years ago.
Network Information Technology
 Accurate level of production
 Targeted Communication
 Relevant pricing
Globalization
Deregulation
Government policies of
deregulation and liberalization
Heightened Competition
Industry Convergence
New opportunities at
the intersection of two
or more industry
Retail Transformation
reduction in
the use of
intermediaries
between
producers and
consumers
Disintermediation
Consumer Buying Power
 Compare product price and
features and order online
 Collects information in depth
 Can draw out the offerings they
want
 More price and quality sensitive
Societal forces created new
set of Capabilities for
marketers
Today market place isn’t what it used to be
10 years ago.
Fuller and Richer Information
Markets
Sales channels
Competitors
Customers
Feed
information and
updates
Creating buzz
Ads and
coupons
Tapping into Social Media
Mobile Marketing
Location based Ad and
offers
Individually Differentiated goods
Improved Recruiting and Training
Better Internal communication
Created by Rahee Hardaha,IIT Delhi, during an internship
by Prof. Sameer Mathur, IIM Lucknow.
www.IIMInternship.com
How has marketing management changed in recent years

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How has marketing management changed in recent years