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Consumer’s
Price
Evaluation
Ankeita Mall
S.G.S.I.T.S.
How do
Consumer’s
Process and
evaluate
Price?
Consumer’s
Interpret
Price from
1. Prior
purchasing
experience
3. Informal
Communication
• Friends
• Family
• Colleagues
4. Online
Resources
Purchase decisions are
based on how consumer’s
perceive prices
Blue Denims are
priced differently
and each purchased
by consumer’s with
different phychology
Are sold
for Rs500
on streets
Symbolize
Convenience
and Durability
Mid Segment
Brands Retail at
Rs1000
Signifies Fashion,
Fit and Finish
Premium Brand’s sell
at about Rs2500
Sells Craftmanship
and Lifestyle
Top Brands like Armani sells it
for Rs10,000 and even more
It sells Exclusivity
and Status
3 Key Topics that
Define Consumer’s
Perception of Prices
1. Reference Prices
Comparing
observed
price to a
reference
price
Price-Quality
Interference
Using Price
as Indicator
of Quality
Price Endings
Prices ending with odd numbers
makes the offer attractive
RECAP
• Ways in which customer interpret price
1. Prior purchasing experience
2. Advertisements
3. Informal Communication
4. Online resources
• Differentiated Pricing example
• Keypoints Defining Consumers Price Perception
1. Reference Prices
2. Price-Quality Interference
3. Price Endings
Created by ANKEITA MALL,
S.G.S.I.T.S. , during an
internship by Prof. Sameer
Mathur, IIM Lucknow.
www.IIMInternship.com

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How do consumers process and evaluate prices?