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CONSUMER PSYCHOLOGY
AND PRICING
-KARTIK BHARGAVA
REFERENCE PRICES
“Fair Price” (what consumers feel the product
should cost)
Typical Price
Historical Competitor Prices
Expected Future Price
Upper-Bound Price (reservation price or the
maximum most consumers
will pay)
Lower-Bound Price (lower threshold price or the
minimum most consumers
will pay)
Usual Discounted Price
PRICE-QUALITY INFERENCES
Many consumers use price as an
indicator of quality
Exclusivity and scarcity signify
uniqueness and justify premium-pricing
PRICE ENDINGS
Consumer tend to process the price
“left-to-right” hence, $499 falls in
$400 rather than $500 range
“Sale” signs next to prices spur
demand, but only if not overused

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How do consumers process and evaluate prices

Editor's Notes

  1. Consumers generally do not accurately recall specific prices and often employ reference prices to compare. Various possible consumer reference prices are as follows-