Verbal communication is the un-written way of communicating, it is any form of communication that consists of speaking. What can help verbal communication?1.One way of communicating your point across is to tell a story. Verbal communication through stories allows the person you are speaking to understand your point and maybe even relate to what you are saying. 2.By asking questions you can begin a positive debate, which will benefit. You and the others will theefore become better listeners and take part in the debate.3.Thinking before you speak to anyone helps, doing this will help you overcome any objections that arise. Also by thinking about what you want to say… you can think about your point and therefore give a better more reliable argument. When you speak without thinking this is when verbal abuse happens as you use your emotions to speak instead. Same applies for preparing.4. By reducing your amount of pauses, “um” “ah” etc. It gives the impression that you are more confident about what you are speaking about, and therefore this gives you the bigger argument or debate. 5.When speaking avoid careless language as this can attract an argument. When speaking try to avoid words like “always”, “never”, or “every” because when using this words in most contexts leads to arguments.6.Good body language helps when speaking to someone, if you were having a conversation with your employer and looked un organized and slouched that gives a bad impression to your employers and therefore they may not have as good as a conversation with you.What can hinder verbal communication?As you can see these are the opposite of to help verbal communication as if you weren't to follow them you would be giving the wrong impression and therefore hindering verbal communication.
Written communication is the un-spoken communication. It is communication used when sending a letter etc.What can help verbal communication?1.You don’t need complicated language in order to get your point across when writing a letter. Big words can be confusing for the reader and can cover the whole point of the letter.2.Most written communication exists to make a point of tell a story. No one should be confused about the main point of the letter, and therefore it needs to have a clear purpose.3. The correct tone should be used when writing, if you were to write a letter to you employee it should be in a formal tone… and therefore if you were writing to a friend to would be an informal tone. It is important you get the right because if you wrote informally to your employer it could come across rude, and would hide your point.4. When writing it requires professional grammar and punctuation so it can be read correctly, and also so it looks and reads professionally.5. Positive attitude – when writing it should be in a positive tone, as if you were to write in a negative tone, this could cause arguments and also shade the point of the letter.Many things can hinder written communication but if you don’t follow what can help and do the complete opposite, this will therefore hinder the communication.
Multimedia communication is any form of communication what is media based… telephone, email, instant messaging.What can help?A positive voice tone helps in multimedia communication as when on the telephone people will be more willing to speak to you, and in a email or instant messaging very similar to the written communication they will reply and it will avoid an unwanted or unnecessary argument.Correct grammar when emailing and using instant messaging is needed to give a professional approach and appearance. This also make the receiver feel as though they are speaking to the right person.Correct tone, as explained in written communication.Knowing what you want helps when communicating in general because it helps you get your point across and give a clear point as to why you are communicating with that person.When communicating using multimedia communication it is important to follow what helps or it will hinder you communication.
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