2. Discussion
points
What is management of technology ?
4 : Improved customer service
1 : Reduced cost of operations
2 : New product and new market creation
3 : Adaptation to changes in scale and format
5 : Continuos development of technology
3. MANAGEMENT OF
TECHNOLOGY
Management of Technology (MOT) as a field links “engineering, science, and
management disciplines to plan, develop, implement technological capabilities
to shape and accomplish the strategic and operational objectives of an
organisation.”
MEANING
4. Work-Life Before
Technology
• More risks of manual errors when it
comes to keeping records and creating
documents
• Limited channels of communication
• Longer and more time-consuming
processes and projects
Work-Life With
Technology
• Increased accuracy when it comes to
crunching numbers and record-keeping
• More ways to communicate and
collaborate
• Improved efficiency of day-to-day
operations
5. 5 Points in Management of
TECHNOLOGY
REDUCES COSTS
OPERATIONS
NEW PRODUCT OR NEW
MARKET CREATION
ADOPTATION TO CHANGE
IN SCALE AND FORMAT
7. REDUCED COSTS OF
OPERATIONS
For example, dell computer corporation used technology
to lower manufacturing and administrative costs, enabling the
company to sell computers cheaper than most other vendors.
8. NEW PRODUCT OR NEW
MARKET CREATION
For example, Sony corporation pioneered the technology
of miniaturization to create a whole new class of portable
consumer electronics (such as radios, cassette taperecorders
and CD players).
9. ADOPTATION TO CHANGE
IN SCALE AND FORMAT
In the early part of the twenty-first century, companies
addressed how small devices such as cellphones, personal
digital assistants (PDAS), and mp3 players could practically
become, as well as how each product could support various
features and functions.
10. IMPROVED CUSTOMER
SERVICE
The sophisticated package-tracking system developed by
Federal express enables that company to locate a shipment
while intransit and report its status to the customer. With the
development of the world wide web,customers can find the
location of their shipments without even talking to a federal express
employee
11. CONTINUOS DEVELOPMENT
OF TECHNOLOGY
The continuous development of technology is valuable as
long as there is a value for the customers and therefore the
technology management functions in the organisation should
be able to argue when to invest on technology development
and went to withdraw.
