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Monitoring and Evaluation of electronic resources in academic institutions in Kenya

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Overall findings to emerge, as detailed in the summary report and appendices, provide us with a comprehensive picture of the current situation in relation to the provision and access of e-resources in …

Overall findings to emerge, as detailed in the summary report and appendices, provide us with a comprehensive picture of the current situation in relation to the provision and access of e-resources in Kenya, and likely in many similarly positioned countries elsewhere

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  • 1. M&E of electronic resources in academic Insitutions in KenyaExecutive SummaryN. Gathoni; J. Gikandi; F. Ratanya; E.M. Njoroge; E. Wasike; D.Kiilu; A. KabuguThe revolution of Information Communication and Barriers to AccessTechnology has brought a great change in the way librariesare providing services. Libraries have continued to embracethese technologies vis-à-vis Internet thus seeing theintroduction of electronic resources (e-resources) to thelibrary collection and services. With the advent of internetand subsequent emergence of e-resources, libraries haveencountered a myriad of challenges ranging from: collectionmanagement; cost of the resources; marketing of theseresources; and training users on how to use these resources.These are some of the challenges that saw libraries in Kenyacome together in 2002 to overcome and resulting in thesubsequent formation of the Kenya Libraries and InformationServices Consortium (KLISC) in 2003.Very little is known about usage, the users or factorsinfluencing usage during the time since the introductionof e-resources in Kenya. The team members of this study,initiated as part of a joint KLISC and the INASP:PERiimonitoring and evaluation capacity enhancement projectin Kenya, therefore selected this area as the focus for theirresearch project. In particular this study aimed to examinethe extent of e-resource usage, the impact of marketing and Not aware of resourcestraining activities and the challenges encountered. The datacollected will also provide a useful source for future research Not aware of trainingand analysis. Lack of access to a computerOverall findings to emerge, as detailed in the summary reportand appendices, provide us with a comprehensive picture of Poor connectivitythe current situation in relation to the provision and access ofe-resources in Kenya, and likely in many similarly positionedcountries elsewhere. Whilst poor connectivity and lack of Lack of searching skillsadequate access to computers emerge as the major barriers inmaximizing usage of e-resources , it is also evident that usage Unfriendly interfacesis enhanced where awareness levels are high and trainingprovided. In this case; data has suggested that the library Othersneeds to increase marketing and or improve its marketingstrategies in order to reach out to all its clientele. Given thehigh number (66%) of trained respondents (55%) indicatingtraining had enhanced their access and retrieval skills and For more information, see Monitoring and evaluation ofwith many noting a marked improvement in academic output electronic resources in academic and research institutionsand referencing skills, there are evident benefits to increasing in Kenya on the INASP website. The report is available ininvestment in training. Despite the need for online resources full or as a 16 page summary.and remote access, the need for the library as a space is still Also see The Impact of E-resource Usage in Academic andappreciated as users requested provision of more computers Research Institutions in Tanzania for a similar study inand also more quiet reading space, with data indicating the Tanzania.library as the site of choice for access, and the librarian as themost trusted source of training.60 St Aldates, Oxford, United Kingdom OX1 1ST • t +44 (0)1865 249909 • f +44 (0)1865 251060 • inasp@inasp.info • www.inasp.infoInternational Network for the Availability of Scientific Publications Limited is a company limited by guarantee and registered in England andWales Company registration number: 04919576 • Registered charity number: 1106349

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