Ymag - Window for Action Loving Professionals A monthly eMagazine focusing on igniting thoughts for actions amongst professionals of all kind.

1. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
Dear Readers
Greetings!
One of the common lesson we all
learnt in the school was – Man is
a social animal.
Social? Yes. Animal? Could be
questionable.
We all aspire to build, retain,
sustain and grow our
relationships with people.
Sometimes for our vested
interests and sometimes such a
relationship just grows on us and
with us.
Whatever be the form,
relationships are not one way
traffic. These are investments. A
healthy investment does not look
at returns but focuses more on
what goes inside.
How are your relationships
building and developing? How
often do you take the stock to
nurture it further?
Think. Act.
Y not!
Cheers,
Rajiv Khurana
Editor
rajiv@rajivkhurana.com
9810211256.
Coaching Learning Advancing Sharpening Smartening ©
Advt.Pages11-12
Building and
Sustaining
RELATIONSHIP
2-3
WhatsApp Bro! 4-9
‘RELATIONSHIP’
Quotes
10

2. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
2
Building and Sustaining
RELATIONSHIP
R
Respect and accept differences
Look around. God has not made the same mistake
again ;). We all are different. Accept the fact and
respect the person as a starter.
Acronym RELATIONSHIP is the intellectual property of Rajiv Khurana
E
Empathise
Remember the first lesson Mom gave us, “Step into the
shoes of the other person. Think and feel like him.’ Use
this lesson in every interaction.
L
Listen effectively
Be a ready listener. Be an active listener. Show that you
are listening. Listen as if you are going to repeat what
the other person says, in verbatim.
A
Avoid being overbearing
We don’t build relations to suppress people. Stop
harping about the greatest gift on earth called you. You
and the other person is a co-companion. Sail together.
T
Take out time
Each relationship needs nurturing through interactions,
social rituals and time investments. Even your dog
would need the time from you. Stop pretending busy.
Rajiv Khurana, CMC, FIMC

3. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
3
I
Invigorate
The relationship seed needs regular care
against odds. Keep adding your regular
smaller bits of care and share.
Acronym RELATIONSHIP is the intellectual property of Rajiv Khurana
O
Observe own behaviour & correct
Be watchful. What you say or overlook in
saying, matters. Seek feedback to correct the
course. Share your ideas if sought.
N
Neutralize emotional outbursts
Words hurt especially those said on the back.
Be watchful. It takes years to build a
relationship. Seconds to break.
S
Show positive body language
Your vocal and visual communication speaks
louder than the verbal communication.
People understand you without your words.
H
Hone social skills
Recall all the social etiquettes they taught
you in school. Everything is important to
others as it matters to you.
I
Improve social media skills
The smart phone in your hand is a boon IF
used timely, wisely and appropriately. Keep it
aside when in a face to face situation.
P
Play on the positives
No one is 100% good or bad. People are
good and bad. Accept the shortcomings and
celebrate their positives. Relations matter.

4. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
4
WhatsApp Bro!
- Rajiv Khurana, CMC, FIMC
The pleasures and
compulsions of
RELATIONSHIP
through WhatsApp
groups.
Living with it…by
default and by
design.
“Chai Pila Do”.
Two changes in my life have kept me
mesmerized or to use a more
appropriate word – flabbergasted. The
first being, my wife’s decision to change
the rule from ‘One Biwi One TV’ to the
self-justified amendment of ‘two TVs’,
that too, located on different floors. The
second being her high level of
proficiency in using digital gizmos since
the time I teased her to be technically
challenged. Now while I love watching
the comic strip hosted by Arnab
Goswami and she is busy with the
complicated relationship paradigms of
serials, I often get a WhatsApp message
to make tea. Being a dutiful husband, I
have to ensure a personal delivery of the
fresh brew instead of sending her a
picture. How is your life Bro? WhatsApp!

5. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
5
To look, feel and remain perpetually young, I have
always been an early adopter of the latest in the
digital world. I show-off too by involving and inviting
others. Before my friends from college could even
blink, I had created a WhatsApp group of this
perennially childlike 50+ kids. My other friends were
not far behind. On one pretext or the other, I got
drawn into many such WhatsApp groups, like the one
from school, the one from the profession, the one
from relatives, the one from you name it etc. Here I
was, all the time anxious about the message arrival
beep sneaking through my pocket while driving,
attending meetings, eating and mostly doing nothing.
It took me time to realise that I could mute the
sound. This was a major relief but made me feel
guilty all the time. I started listening to all the silent
shouts of my friends, emanating from my smart toy,
who are D.A.S. Babus [Desperate Attention Seekers]
like me.
So WhatsAppening?
Barring the divine duty of ‘chai’ making as part of my
nuptial agreement that the priest enforced on me
through Sanskrit Shlokas I never understood, life has
taken a different turn. If I had the power to venture
out of my body to look at my 24 hours breathing
cycle, I could only ask one question, “What’s up bro,
WhatsApp?”

6. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
6
My days begins with spirituality. I wonder where this
was hidden in my friends before the era of
WhatsApp! I have seen most of my friends, literally
high spirited in most of the gatherings, teasing me on
the benefits of getting high and often cajoling me to
get started. Their spirituality inspires me and deep
inside I respect them for all the good morale standing
they start their day with.
My guilty quotient has seen a major improvement. I
love my mom but it seems I am not doing enough.
With every forward that I receive, I feel like sinking in
my river of tears. O God, my friends are doing so
much for their parents and here I am doing nothing
beyond the routines. Pathetic me! What more? I find
that I am not doing enough for my country, my
religion and not even picking up guns to correct all
the injustice that has been done to all the Hindus
during the period that no one can certify to be
distinctly true. Bad. Very Bad.
Some of my friends found me to be very old and
backward in my orientation. I resisted the XXX stuff
that initially found its way in the WhatsApp group.
Me or XXX? Thankfully, they rejected me and found a
different group without the hang up of the
troublesome me. God, save them from forwarding
stuff through inadvertence. The law is not kind when
someone wants to play it against you.

7. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
7
Running the WhatsApp group is a total
thankless job. Unpaid too. All the Admins can
vouch for it. Leave aside the Sardar Jokes, The
Rajnikant Jokes, The Sindhi, Bihari, Blonde,
Irishmen, Kejriwal, Pappu Jokes etc., the the
Admin is now the major attention for each
group. Come on guys, he keeps you together
and you cut the same branch! Enjoy. Carry on
guys. All Admins are large hearted. For the
sake of regions, religions, races etc. the Admins
can bear all the brunt. Just don’t pick up fights
amongst yourself. Admins have a tough time
resolving these both online and offline.
WhatsApp is a great place for revision. All the
jokes, stories, motivational posters, health
cautions, social injustices, songs, ghazals,
speeches, famous quotes etc. keep coming
back to you again and again. Good for our
memory. Every day, there is a flavour of the
day. Something starts in a group and by the
evening you find that in all your groups until it
fades out only to be discovered by a new
member of the group who re-circulates it with
a self-attestation of being latest in the market.
Most of us would have by now mastered the
art of reading the first sentence and knowing
the whole message. See the benefit of
repetition!

8. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
8
Quizzes, Mathematical problems, Civil Services
questions etc. are another great way of testing
our I.Q. The sender is not a creator. Just a
forwarder. He gets foxed when he receives it. He
decides to fix you with the teaser. Now you have
two options. Feign ‘not read’ by keeping busy or
try out seriously to search for answers in other
groups or ask ‘google uncle’.
WhatsApp is a great photo gallery. You can make other
members be part of your party and celebrations without
extending any invite. Be it the public pictures of your 30th
annual honeymoon or to showcasing the 3rd teeth of your
newly bought puppy to sharing the pictures of all the
places you went which the members may find, “been
there done that”. The printing of pictures and keeping the
album under the drawing room table is passé. What’s the
point in buying the latest high mega-pixel phone if we
can’t click-share and click again to share!
You may add more experiences and stories than these.
But let me share something absolutely amazing. I was
taken aback when two of my very good friends visited me
recently for a professional meeting. Their experience and
qualifications puts me to shame. All through the
discussions, I kept looking at their cell phones trying to
mentally calculate the year of making. Outdated by
centuries as compared to the one I possess, smart indeed.
I was in for a shock when both confessed during the
discussions that they do not use WhatsApp or any other
social media tool. What??? They are definitely not
technology ignorant. They chose not to use – WhatsApp.
Oh My God! Are they missing something? Nothing. At
almost one hour a day, every day, I have lost 365 hours a
year. Almost 45 working days at 8 hours per day. I
calculated shamelessly when they left. Ooooops!

9. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
9
Shameless indeed! The God in
me kept scolding me
throughout the night. The early
morning ‘good morning’ from a
group member woke me up. I
saw the Devil smiling at me
through WhatsApp. “Pardon
me God, the woods may be
lovely, dark and deep but who
will look after the promises I
have to keep… these devilish
friends won’t let me live alone
and I love them too. Besides,
what else can a mostly out of
the work consultant do with an
additional burden of 45
working days except to write
this stuff and chill with friends
on WhatsApp.” Life continues.
Beautifully. Bountifully.
“Make me a cup of green tea,
now”. Sorry folks. Her
Excellency Service alert on
WhatsApp. See you bros.
Where? You kidding…
Rajiv Khurana
CMC, FIMC
International Management
Trainer and Consultant,
Executive Coach, Venture
Mentor, Author, Blogger,
Photography Enthusiast

10. Y#40 July 1, 2015
Window for action loving
PROFESSIONALS
10
RELATIONSHIP
Truth is everybody is
going to hurt you: you
just gotta find the
ones worth suffering
for.
Bob Marley
Nothing is perfect. Life is
messy. Relationships are
complex. Outcomes are
uncertain. People are
irrational.
Hugh Mackay
I am convinced that material things
can contribute a lot to making one's
life pleasant, but, basically, if you
do not have very good friends and
relatives who matter to you, life will
be really empty and sad and
material things cease to be
important.
David Rockefeller
Flatter me, and I may
not believe you.
Criticize me, and I
may not like you.
Ignore me, and I may
not forgive you.
Encourage me, and I
will not forget you.
Love me and I may be
forced to love you.
William Arthur Ward
You can discover more about a
person in an hour of play than in a
year of conversation.
Plato
Find joy in everything you
choose to do. Every job,
relationship, home... it's your
responsibility to love it, or
change it.
Chuck Palahniuk

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Rajiv Khurana
CMC, FIMC
rajiv@rajivkhurana.com
©Coaching Learning Advancing Sharpening Smartening