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Smart Marketing
How to turn strangers into customers

Presented By
Sterling McKinley, CEO
Tuesday, November 5, 13

Connect with us:

Twitter.com/MckinleyMediaGp
Facebook.com/MckinleyMediaGroup
Website: Mckinleymediagroup.com
Meet Sterling Mckinley
Online Marketing Specialist, Columnist, Speaker

Small Firm Innovation

Tuesday, November 5, 13
Outline

•The death of selling
•Inbound marketing
•Online marketing
•Questions
Tuesday, November 5, 13
Who likes to be sold?

Tuesday, November 5, 13
The used car salesman approach is dead

•Don’t Sell
•Listen more
•Be positive
•Give it away
Tuesday, November 5, 13
Your customers are changing

Source: http://networkingexchangeblog.att.com/wp-content/uploads/2012/10/Brian-Solis-top1.jpg
Tuesday, November 5, 13
What is inbound marketing?

•Inbound marketing focuses on creating quality
content that pulls people toward your company
and product, where they naturally want to be.

Tuesday, November 5, 13
8

Inbound Marketing works ...
Inbound marketing delivers 54% more
leads than traditional marketing.
Source:http://blog.hubspot.com/marketing/2013-inbound-marketing-stats-charts

Tuesday, November 5, 13
The Sterling System
Attract

•Search Engine
•Local SEO
•Pay Per Click
•Blog
•Website

Tuesday, November 5, 13

Educate

Convert

•Social Media
•Whitepapers
•FAQ
•Webniar
•Videos

•Call to action
•Easy to contact
•Email Campaign
•Mobile Marketing
•Offline Promotion
What would Homer look for online?

Tuesday, November 5, 13
MMM....FREE Donuts

Tuesday, November 5, 13
12

The web is where we go to find things ...

97% of internet users look for
local goods and services online.
Source: BIA/Kelsey, User View Wave VII, March 20

Tuesday, November 5, 13
It All Needs to Work Together

Source: Tom Hood MD CPA Asso.

Tuesday, November 5, 13
Make Your Website Your
Top Salesperson

Tuesday, November 5, 13

14
What’s wrong with this website?

Tuesday, November 5, 13
Website Redesign

Tuesday, November 5, 13
Phone, Address & Email

Tuesday, November 5, 13
Video

Tuesday, November 5, 13
FAQ’s

Tuesday, November 5, 13
Easy To Read Text

Tuesday, November 5, 13
Give some away for free

Tuesday, November 5, 13
5 Website Design Tips

•Focus On Your Customer
•Clearly List Your Phone, Address & Email
•Give Something Away For Free
•Make It Easy To Use
•Make It Easy To Read
•Look At Your Competitors' Website

Tuesday, November 5, 13
Search Engine Optimization

Tuesday, November 5, 13
Organic Search Engine Optimization
Google Pulls content/keyword directly from Your website

Tuesday, November 5, 13
Paid Search (Google Adwords)

How it works
•Pick Keywords
•Set Budget
•Create Ads

Tuesday, November 5, 13
Goggle Maps/Local Search

Tuesday, November 5, 13
Google Maps/Local Search

Research shows that after looking for local
information on their smartphones, 59% of
shoppers visit a business and more than 40%
make a purchase*

Tuesday, November 5, 13
The power of blogging
Google loves new, original & relevant content

Tuesday, November 5, 13
5 Search Engine Optimization Tips

•Content Is King
•Setup Local Profiles
•Use Targeted Keywords
•Blog
•Look into Adwords
•Look At Your Competitors' Website

Tuesday, November 5, 13
Online Video

Tuesday, November 5, 13
Clients that watch are 437% more
likely to make a purchase compared
to those that don’t.
Google, Impact of YouTube Home pages On Brand Engagement, U.S., Dec 2010

Tuesday, November 5, 13
Click to view video

Tuesday, November 5, 13
Video Ranks High in Google Searches

Tuesday, November 5, 13
Social Media

Tuesday, November 5, 13
Set up your profiles

Tuesday, November 5, 13
5 Tips For Social Media
15-30 minute chunks to monitor

•
•

Support referral sources

•

Respond to relevant questions

•

Thank new followers or fans

•

Snoop on the activity of your competition

Tuesday, November 5, 13
Mobile Marketing

Tuesday, November 5, 13
Tuesday, November 5, 13
Tuesday, November 5, 13
Your clients are on the go

By 2014 Mobile traffic will overtake

desktop internet traffic.
(Source:Microsoft Tag)

Tuesday, November 5, 13
Desktop Website

Tuesday, November 5, 13
Desktop Website On Mobile Phone

Tuesday, November 5, 13
A Mobile Website
 A scaled down version of your Website
 Easy & quick way to get information
 A summary of your key points
 Loads fast & easy to make contact
 Be available 24/7 & anywhere

Tuesday, November 5, 13
QR Codes
 A QR code is only as good as it’s landing page…
 SMART QR Codes:
•
•
•
•
•
•
•

Point to mobile optimized landing pages
Grab attention
Help spread mobile coupons
Build lists of mobile phone users
Run better marketing metrics
Easily share mobile media (photos/videos)
Achieve marketing objectives!

Tuesday, November 5, 13
5 Tips Mobile Marketing
•Test your website on a cell phone
•Offer basic contact information
•Get a Mobile Website
•Use QR codes to connect with customers
•Offer deals and discounts

Tuesday, November 5, 13
Keep up with your Clients

Tuesday, November 5, 13
Don’t Be Blockbuster

Tuesday, November 5, 13
Businesses that can be found online are growing faster

Over the next three years, businesses
that use the web expect to grow 40%
faster than those that don't.
Source: BCG Report, "The Connected World: The $4.2 Trillion Opportunity," March 2012

Tuesday, November 5, 13
What Will You Choose?

Tuesday, November 5, 13
sharing is caring

Tuesday, November 5, 13
Smart Marketing Tips
1. Information is the new sales
2. Your Website must be user friendly
3. Social Media is about building relationships
4. Reach Customers anytime & anywhere with Mobile
5. SEO: Make sure customers can find you

Tuesday, November 5, 13
Contact Us
Sterling Mckinley, Online Marketing Specialist

Call: 410-630-1287 ext.3
Email: info@mckinleymediagroup.com
Website:mckinleymediagroup.com
MckinleyMediaGroup
MckinleyMediaGp
Tuesday, November 5, 13

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Smart Marketing: How to turn strangers into customers

  • 1. Smart Marketing How to turn strangers into customers Presented By Sterling McKinley, CEO Tuesday, November 5, 13 Connect with us: Twitter.com/MckinleyMediaGp Facebook.com/MckinleyMediaGroup Website: Mckinleymediagroup.com
  • 2. Meet Sterling Mckinley Online Marketing Specialist, Columnist, Speaker Small Firm Innovation Tuesday, November 5, 13
  • 3. Outline •The death of selling •Inbound marketing •Online marketing •Questions Tuesday, November 5, 13
  • 4. Who likes to be sold? Tuesday, November 5, 13
  • 5. The used car salesman approach is dead •Don’t Sell •Listen more •Be positive •Give it away Tuesday, November 5, 13
  • 6. Your customers are changing Source: http://networkingexchangeblog.att.com/wp-content/uploads/2012/10/Brian-Solis-top1.jpg Tuesday, November 5, 13
  • 7. What is inbound marketing? •Inbound marketing focuses on creating quality content that pulls people toward your company and product, where they naturally want to be. Tuesday, November 5, 13
  • 8. 8 Inbound Marketing works ... Inbound marketing delivers 54% more leads than traditional marketing. Source:http://blog.hubspot.com/marketing/2013-inbound-marketing-stats-charts Tuesday, November 5, 13
  • 9. The Sterling System Attract •Search Engine •Local SEO •Pay Per Click •Blog •Website Tuesday, November 5, 13 Educate Convert •Social Media •Whitepapers •FAQ •Webniar •Videos •Call to action •Easy to contact •Email Campaign •Mobile Marketing •Offline Promotion
  • 10. What would Homer look for online? Tuesday, November 5, 13
  • 12. 12 The web is where we go to find things ... 97% of internet users look for local goods and services online. Source: BIA/Kelsey, User View Wave VII, March 20 Tuesday, November 5, 13
  • 13. It All Needs to Work Together Source: Tom Hood MD CPA Asso. Tuesday, November 5, 13
  • 14. Make Your Website Your Top Salesperson Tuesday, November 5, 13 14
  • 15. What’s wrong with this website? Tuesday, November 5, 13
  • 17. Phone, Address & Email Tuesday, November 5, 13
  • 20. Easy To Read Text Tuesday, November 5, 13
  • 21. Give some away for free Tuesday, November 5, 13
  • 22. 5 Website Design Tips •Focus On Your Customer •Clearly List Your Phone, Address & Email •Give Something Away For Free •Make It Easy To Use •Make It Easy To Read •Look At Your Competitors' Website Tuesday, November 5, 13
  • 24. Organic Search Engine Optimization Google Pulls content/keyword directly from Your website Tuesday, November 5, 13
  • 25. Paid Search (Google Adwords) How it works •Pick Keywords •Set Budget •Create Ads Tuesday, November 5, 13
  • 27. Google Maps/Local Search Research shows that after looking for local information on their smartphones, 59% of shoppers visit a business and more than 40% make a purchase* Tuesday, November 5, 13
  • 28. The power of blogging Google loves new, original & relevant content Tuesday, November 5, 13
  • 29. 5 Search Engine Optimization Tips •Content Is King •Setup Local Profiles •Use Targeted Keywords •Blog •Look into Adwords •Look At Your Competitors' Website Tuesday, November 5, 13
  • 31. Clients that watch are 437% more likely to make a purchase compared to those that don’t. Google, Impact of YouTube Home pages On Brand Engagement, U.S., Dec 2010 Tuesday, November 5, 13
  • 32. Click to view video Tuesday, November 5, 13
  • 33. Video Ranks High in Google Searches Tuesday, November 5, 13
  • 35. Set up your profiles Tuesday, November 5, 13
  • 36. 5 Tips For Social Media 15-30 minute chunks to monitor • • Support referral sources • Respond to relevant questions • Thank new followers or fans • Snoop on the activity of your competition Tuesday, November 5, 13
  • 40. Your clients are on the go By 2014 Mobile traffic will overtake desktop internet traffic. (Source:Microsoft Tag) Tuesday, November 5, 13
  • 42. Desktop Website On Mobile Phone Tuesday, November 5, 13
  • 43. A Mobile Website  A scaled down version of your Website  Easy & quick way to get information  A summary of your key points  Loads fast & easy to make contact  Be available 24/7 & anywhere Tuesday, November 5, 13
  • 44. QR Codes  A QR code is only as good as it’s landing page…  SMART QR Codes: • • • • • • • Point to mobile optimized landing pages Grab attention Help spread mobile coupons Build lists of mobile phone users Run better marketing metrics Easily share mobile media (photos/videos) Achieve marketing objectives! Tuesday, November 5, 13
  • 45. 5 Tips Mobile Marketing •Test your website on a cell phone •Offer basic contact information •Get a Mobile Website •Use QR codes to connect with customers •Offer deals and discounts Tuesday, November 5, 13
  • 46. Keep up with your Clients Tuesday, November 5, 13
  • 48. Businesses that can be found online are growing faster Over the next three years, businesses that use the web expect to grow 40% faster than those that don't. Source: BCG Report, "The Connected World: The $4.2 Trillion Opportunity," March 2012 Tuesday, November 5, 13
  • 49. What Will You Choose? Tuesday, November 5, 13
  • 50. sharing is caring Tuesday, November 5, 13
  • 51. Smart Marketing Tips 1. Information is the new sales 2. Your Website must be user friendly 3. Social Media is about building relationships 4. Reach Customers anytime & anywhere with Mobile 5. SEO: Make sure customers can find you Tuesday, November 5, 13
  • 52. Contact Us Sterling Mckinley, Online Marketing Specialist Call: 410-630-1287 ext.3 Email: info@mckinleymediagroup.com Website:mckinleymediagroup.com MckinleyMediaGroup MckinleyMediaGp Tuesday, November 5, 13