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Automotive Internet Sales / Phone Sales Process & Strategy

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Automotive Internet Sales / Phone Sales Process & Strategy

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Automotive Internet Sales / Phone Sales Process & Strategy

  1. 1. Dealer Synergys InternetSales / Phone Sales Process & Strategy Sean V. Bradley CEO , Dealer Synergy February 7th 2013
  2. 2. Sean V. Bradley• Founder & CEO,• Dealer Synergy• (866) 432-3555• seanb@dealersynergy.com
  3. 3. Having a process is NOT ENOUGH!There are 2 additional things you aregoing to need in order to besuccessful.
  4. 4. Top 5 Reasons people go online
  5. 5. Top 5 Reasons…• Price• Availability• Convenience• I HATE Car Salesman / Looking For a Different Way to Do Business• Research
  6. 6. Value Package Proposition
  7. 7. Put It All TogetherHow do these 3 things work together?• Identify expectations• Meet expectations• Exceed expectations
  8. 8. Thank You

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