[Webinar] Survey results revealed: Challenges & priorities in association management

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The community association management industry has experienced a lot of changes this past year. To better understand how the market has adapted, the top challenges businesses have faced, and how they are preparing for the future, AppFolio surveyed community association management professionals. Join us for a webinar to discover the key findings and to get a pulse on the industry. During the event, you’ll learn how you can leverage the data to fine-tune your business strategy to stay successful in 2022.

Real Estate

1 2022 © AppFolio, Inc. Confidential
Survey results
revealed:
Challenges & priorities in association management

2 2022 © AppFolio, Inc. Confidential
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3 2022 © AppFolio, Inc. Confidential
Agenda
NEW
Introduction
Data + Findings
Top Challenges
Space for What Matters
Wrap Up + Q&A
01
02
03
04
05

4 2022 © AppFolio, Inc. Confidential
A year of change
Rapid tech acceleration has led to new
and changed behaviors in the market.
Questions we asked
How have management companies
adapted?
What are their top challenges?
How are they preparing for the future?
Introduction:
Understanding the Market

5 2022 © AppFolio, Inc. Confidential
2021 © AppFolio, Inc. Confidential
Survey
demographics
Source: 2021 AppFolio CA Industry Report
5
Introduction
By professional role

6 2022 © AppFolio, Inc. Confidential
2021 © AppFolio, Inc. Confidential
6
Source: 2021 AppFolio CA Industry Report
By number of associations under
management
Survey
demographics
Introduction

7 2022 © AppFolio, Inc. Confidential
2021 © AppFolio, Inc. Confidential
Use of
technology
7
Source: 2021 AppFolio CA Industry Report
49.2%
Using current tech solutions for 3+
years

8 2022 © AppFolio, Inc. Confidential
2021 © AppFolio, Inc. Confidential
Level of
satisfaction
8
Source: 2021 AppFolio CA Industry Report
28.6%
Dissatisfied or neutral with their tech
solution(s)

9 2022 © AppFolio, Inc. Confidential
2021 © AppFolio, Inc. Confidential
9
Source: 2021 AppFolio CA Industry Report
Communication
21%
Meeting customers’ needs and
expectations
17%
Manual/outdated processes
15.8%
Top 3 business
challenges

10 2022 © AppFolio, Inc. Confidential
2021 © AppFolio, Inc. Confidential
10
Source: 2019 AppFolio Homeowner Survey
40%
Said their management companies are unresponsive
50%
Said their boards are unresponsive
Homeowner
perceptions

11 2022 © AppFolio, Inc. Confidential
2021 © AppFolio, Inc. Confidential
11
Source: 2021 AppFolio CA Industry Report
83.6%
Plan to adopt new technology in the next 12 months
Looking toward
the future

12 2022 © AppFolio, Inc. Confidential
12
Nat Kunes
Senior Vice President, AppFolio
“Technology was gaining traction before the
pandemic, and the acceleration of tech adoption is
going to continue to rise, even when our
environment starts to feel a little more ‘back to
normal.’ The reason? Technology does not just
support quick business pivots – it is a foundational
element for future business resiliency.”

13 2022 © AppFolio, Inc. Confidential
2021 © AppFolio, Inc. Confidential
What do you need
space for?
13

14 2022 © AppFolio, Inc. Confidential
cassandra.becker@appfolio.com
Product Marketing Manager, AppFolio
Cassandra Becker
Presenter

15 2022 © AppFolio, Inc. Confidential
Thank you
To learn more about AppFolio’s community association
management software, please visit us at:
appfolio.com/associations

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Introducing Sinpas Boulevard Sefakoy, the ultimate luxury living experience in the heart of Istanbul. Located in the highly desirable neighborhood of Kucukcekmece, this real estate project offers the perfect blend of urban convenience and natural beauty. With its spacious apartments, refined design, and unparalleled amenities, Sinpas Boulevard Sefakoy is the epitome of luxury living. The apartments offer large kitchens, balconies, high ceilings and large windows that allow natural light to flood the living spaces, creating a bright and airy atmosphere. The functional layout of the apartments ensures that every square meter is used to its fullest potential, providing residents with ample space to live and entertain. The project is designed to be in harmony with nature, with a walking path stretching along Boulevard Sefaköy among lush trees. Take a stroll along the path and enjoy the fresh air, or take a break on the benches and refresh yourself. Sinpas Boulevard Sefakoy also features a wide courtyard, green gardens, and spacious squares that take you away from the city and provide a calm and serene environment. https://listingturkey.com/property/sinpas-boulevard-sefakoy/

Sefakoy Sinpas Boulevard Istanbul - Presentation

Listing Turkey

Immerse yourself in the epitome of luxury living at Urbanrise Paradise on Earth. These opulent 4 BHK villas, nestled off the prestigious Kanakapura Road in Bangalore, redefine elegance and sophistication. With meticulous craftsmanship, breathtaking design, and unparalleled amenities, Urbanrise Paradise on Earth offers a sanctuary where every moment is infused with luxury and serenity. Experience a life of grandeur and indulgence at this exclusive residential enclave.

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JagadishKR1

THERE IS LIFE IN ITS CENTER! The most energetic spot of the city that will add utterly different pleasures to your life, with a park that will make Istanbul breathe, delighting indoor and outdoor bistros, cafes, restaurants, the brand-new Food Hall concept, where dozens of unique tastes are served together, market area, cinema, theater, fitness club, SPA and event venue... All the pleasures that will enrich your lives are awaiting you on the most beautiful side of the city, at Torun Center Residences. In Mecidiyeköy, where the heart of Istanbul beats, business, life and entertainment opportunities are located at the exact center, at Torun Center, the most beautiful side of the city. Penthouse apartments and different styles of flats from 1 + 1 to 4 + 1, from 100 to 425 square meters in a 42-story residence tower, have been designed for those who want to live in the center of magnificence. Torun Center is the redefinition of a better life with specially landscaped floor gardens, apartment options with private balconies, and automatic glass systems equipped with Trickle Ventilation that offers clean air comfort. Business and life in the same place Excellent service Torun Center has many delightful details, from a swimming pool to sunbathing and resting terrace. With 24/7 concierge services, 24/7 security, valet, technical service, closed-circuit camera system (CCTV), central heating and cooling system, it makes your life easier. Delightful details The two-story Torun Center Lounge, with its indoor and outdoor seating areas, children's playroom, private dining and TV lounge, promises unforgettable memories to you and your loved ones with its unique Istanbul view. Neighboring to the most pleasant square of Istanbul A few steps from the Torun Center Residences, you can reach the city's most modern city square and open the doors of a quality city life. Torun Center Residences brings together on the same project the long-awaited city life for Istanbul and gourmet restaurants, cafes, gym and SPA, and state-of-the-art cinema and Artı Stage, hosting the most famous plays of the season. Located at the intersection of alternative public transportation options such as the metro and Metrobus, Torun Center comes to the fore as the most accessible office for both sides of Istanbul. With a central location and rich transportation lines, Torun Center offices make life easier for employees and increase productivity.

Torun Center Residences Istanbul - Listing Turkey

Listing Turkey

If there is a life that makes you feel good and makes your life easier, here it starts. Established at a location that challenges the traffic in Istanbul, Sinpas Queen Bomonti Homes provides its residents with a unique comfort of living. With a city park of 10,000 m², a lounge area on the 48th floor, a lobby area with the comfort of a hotel and pleasant balconies – terraces, you will be caught under the influence of Sinpas Queen at the first glance. Sinpas Queen Bomonti Homes is waiting for you with an option of flats ranging from 1+0 to 3.5+1 that make a difference. Here is Sinpaş GYO, with a very special project that will crown İstanbul, the queen of all metropoles of the world. Sinpas Queen Bomonti is rising in Şişli Bomonti, the heart of İstanbul, with the elegance of a queen. Sinpaş Bomonti apartments are designed with a functional and loft interior design that reflects the urban life. Due to large windows starting from the floor up to the ceiling, the sunlight will cross through every single point. Live in the center of the city thanks to Queen Bomonti, right near Dolmabahçe Tunnel, a 2-minute drive away from Istanbul’s culture, arts and entertainment centers.Who doesn’t want to have a secret garden in the heart of the city with a glamorous landscape? Queen Bomonti offers a different life that brings you together with nature and urbanity. You will feel how precious is your time with your family is in the spa, social facilities, celebration and invitation areas.

Listing Turkey - Sinpaş Queen Bomonti Katalog

Listing Turkey

Avrupa Konutlari Yenimahalle - Listing Turkey

Listing Turkey

Referans Bahcesehir which is being constructed, in the center of the most regional destination as Bahçeşehir, shines out with its central location and unique landscape including social facilities such as a fitness center, sauna, sports facilities, children’s playground and recreational areas. Not only drawing attention for immediate surroundings including commercial centers and private schools but also providing the easily accessible location with closeness to Tem Highway and connection roads, ongoing construction of 3rd Bridge Connection roads and Metro Projects Bahcesehir is a rising value in the great city of Istanbul… Located at a new transportation junction in the northwest of the City… Located at such a spot that the access roads for the 3rd bridge and for the 3rd Airport will reach the region in 2016. The Marmaray and the Subway will extend all the way to Referans Bahcesehir respectively in 2018 and 2019. 465 flats and 34 stores are designed with an outstanding approach and arranged with a unique perspective offering the following options: 1 plus 1, 2 plus 1, 3 plus 1, 3.5 plus 1, 4 plus 1, and 4.5 plus 1. It is planned so as to safeguard you and your loved ones based upon a modern, technological safety approach. As you experience the joy and luxury here, you will be content and feet at ease. It is worth seeing both inside and outside with heart-warming cafes, tasty restaurants and elegant stores… And it is ready to offer a vivacious social life with a warm and cozy space design. A folding swimming pool and indoor swimming pools, playgrounds, Turkish bath, sauna… It has them all. Everything you need for your well-being and for having a pleasant time will be at your service. You simply need to align the rhythm of life with the rhythm of Referans Bahcesehir. https://listingturkey.com/property/referans-bahcesehir/

Killer Referans Bahcesehir Catalog Listing Turkey

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One FNG by Group 108 Sector 142 Noida Construction Update

One FNG

Flat available for sale Location- Tupudana, Ranchi Savitri enclave Area- 3BHK Rate- 4000/sq.ft. Super Build Up Area-1629 sq.ft. Build-up area-1253 sq.ft. Rate- 65lakh16k(approx) Floor available- Flat available in all floor(G+12) Balcony- 2 Washroom- 2 Parking - CAR PARKING Amenities- Joggers track,temple, children's park,gym,banquet hall (5 Lakh) Possession year (Handover year)- Dec 2025 Outside View from the apartment and flat balcony is very beautiful. For more information contact AASHIYANA STAR PROPERTIES 7766900371

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Scanning tenants in NYC requires a thorough and compliant approach to ensure you find reliable renters. For a positive rental experience, consider hiring a property management service. Belgium Management LLC specializes in NYC rental property management and tenant relationship management. We prioritize tenant satisfaction, making us a trusted name in New York property management. Our dedicated team ensures tenants feel valued and supported throughout their lease.

How to Scan Tenants in NYC - You Should Know!

BelgiumManagement

=== Investing In The US As A Canadian… And How To Do It RIGHT!! (feat. Erwin Szeto) === Ever been curious about Real Estate Investing in the US?? At Volition, for the past 14 years, we have been focused on helping investors invest in over $250M of real estate and generate $100M of wealth in the Toronto market, but we are always open to learning more about other business models and learning from other investors. The US has always been an intriguing market to invest in. But the US is a big place… if you’re interested in investing in the US, you probably have a lot of questions, like: ☑️ Specifically WHERE should you invest? ☑️ What are the best markets to invest in and why? ☑️ How much are property prices there? ☑️ What are the returns like? ☑️ What is cashflow like? ☑️ Compared to investing in Toronto or other cities in Ontario, what are the benefits / tradeoffs? ☑️ What ownership structure should I use? ☑️ What are the tax implications? ☑️ Can I get financing? ☑️ What are tenants like? Enter Erwin Szeto, a longtime friend of Volition. Since 2005, Erwin Szeto and his team have navigated the challenging landscape of being landlords in Ontario. Now, they are shifting their focus and guiding their clients' investments toward the more landlord-friendly environment of the USA. This decision comes after assisting Canadian clients in transacting over $440,000,000 in income properties. Faced with issues like affordability constraints, tenant-friendly laws, rent control, and rental licensing in Canada, Erwin sees a clear opportunity in the U.S. Here, there is a significant influx of investments leading to the creation of high-paying manufacturing jobs. Erwin and his clients are poised to capitalize on these opportunities where landlord rights are stronger and there is no rent control. To facilitate this transition, Erwin has partnered with and become a client of SHARE, a one-stop-shop U.S. Asset Manager. Founded by Canadians for Canadians, SHARE enables as passive an ownership experience as possible for landlords in the U.S., while still maintaining direct, 100% ownership. Erwin is “Making Real Estate Investing Great Again”!! Website: https://www.infinitywealth.ca/ Facebook: https://www.facebook.com/iwinrealestate and https://www.facebook.com/ErwinSzetoOfficial Podcast: https://www.truthaboutrealestateinvesting.ca/ Instagram: https://www.instagram.com/iwinrealestate/ and https://www.instagram.com/erwinszeto/

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[Webinar] Survey results revealed: Challenges & priorities in association management

2. 2 2022 © AppFolio, Inc. Confidential #APPFOLIOCHAT #IHEARTAPPFOLIO Follow us @AppFolio @AppFolio Facebook.com/appfolio Questions or Comments? Tweet: @AppFolio | #AppFolioChat

3. 3 2022 © AppFolio, Inc. Confidential Agenda NEW Introduction Data + Findings Top Challenges Space for What Matters Wrap Up + Q&A 01 02 03 04 05

4. 4 2022 © AppFolio, Inc. Confidential A year of change Rapid tech acceleration has led to new and changed behaviors in the market. Questions we asked How have management companies adapted? What are their top challenges? How are they preparing for the future? Introduction: Understanding the Market

5. 5 2022 © AppFolio, Inc. Confidential 2021 © AppFolio, Inc. Confidential Survey demographics Source: 2021 AppFolio CA Industry Report 5 Introduction By professional role

6. 6 2022 © AppFolio, Inc. Confidential 2021 © AppFolio, Inc. Confidential 6 Source: 2021 AppFolio CA Industry Report By number of associations under management Survey demographics Introduction

7. 7 2022 © AppFolio, Inc. Confidential 2021 © AppFolio, Inc. Confidential Use of technology 7 Source: 2021 AppFolio CA Industry Report 49.2% Using current tech solutions for 3+ years

8. 8 2022 © AppFolio, Inc. Confidential 2021 © AppFolio, Inc. Confidential Level of satisfaction 8 Source: 2021 AppFolio CA Industry Report 28.6% Dissatisfied or neutral with their tech solution(s)

9. 9 2022 © AppFolio, Inc. Confidential 2021 © AppFolio, Inc. Confidential 9 Source: 2021 AppFolio CA Industry Report Communication 21% Meeting customers’ needs and expectations 17% Manual/outdated processes 15.8% Top 3 business challenges

10. 10 2022 © AppFolio, Inc. Confidential 2021 © AppFolio, Inc. Confidential 10 Source: 2019 AppFolio Homeowner Survey 40% Said their management companies are unresponsive 50% Said their boards are unresponsive Homeowner perceptions

11. 11 2022 © AppFolio, Inc. Confidential 2021 © AppFolio, Inc. Confidential 11 Source: 2021 AppFolio CA Industry Report 83.6% Plan to adopt new technology in the next 12 months Looking toward the future

12. 12 2022 © AppFolio, Inc. Confidential 12 Nat Kunes Senior Vice President, AppFolio “Technology was gaining traction before the pandemic, and the acceleration of tech adoption is going to continue to rise, even when our environment starts to feel a little more ‘back to normal.’ The reason? Technology does not just support quick business pivots – it is a foundational element for future business resiliency.”

14. 14 2022 © AppFolio, Inc. Confidential cassandra.becker@appfolio.com Product Marketing Manager, AppFolio Cassandra Becker Presenter

15. 15 2022 © AppFolio, Inc. Confidential Thank you To learn more about AppFolio’s community association management software, please visit us at: appfolio.com/associations

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