Management and organization of Huawei in Viet Nam

1. Nguyen Ha Phuong Anh Bui Hong Hanh Nguyen Thi Hanh Pham Thi Lan Huong Hoang Hong Minh Ha Bao Ngoc Dinh Ngoc Sang Pham Quang Tuan Nguyen Thi Thanh Tue Management & Organisation HUAWEI TECHNOLOGIES CO., LTD . www.huawei.com Presentation by MBM8- Group 5 Hanoi, March 27, 2009

4. Environment Five circles model (Hatch, 1997)

5. Environment - Network

6. General Environment Economy Legal and Political Text Socio - Culture Technology Natural

10. Technology Perrow (1967) R&D MKT&TSD

13. Contingency factors Technology : Engineering and Non routine Coordination : Process standardization Environment: Unstable Age: 21 Size: 83,609 employees Contingency factors Labor Division: Specialization into single task Variability : Mechanistic Relativity: Integration

17. Organization Structure The Director Board President Strategy Development Dept. Marketing& Operation System Sales System Systemic Product System Terminal Product System Supply Chain System HR& Admin System Finance System HW HK invest. Operation Management Dept. Quality Dept. Project Marketing Dept. Commercial Management Dept. Marketing Research Dept. PR Dept. Marketing China Region Sales Management Dept. Marketing AP Region Customer Dept. Marketing Euro Region Multi-national Operators Management Dept. Marketing Middle east Region Global Customer Service Centre Marketing CIS Region Technical Management Dept. Central Technology Research Institute Technical Planning Dept. Mobile Product Division Network Product Division CDMA Product Division Digital Product Division Multi-product Division Handset Product Division Logistic Companies Logistics Dept. President Secretary Centre HR Centre HW University IT Centre Financial Management Centre Accounting Centre Overseas Accounting Centre Global Financial Business Centre Security & Investors’ Relationship Centre Auditing Dept. Marketing Africa Region Marketing North America Region Marketing Latin America Region The Director Board President Strategy Development Dept. Marketing& Operation System Sales System Systemic Product System Terminal Product System Supply Chain System HR& Admin System Finance System HW HK invest. Operation Management Dept. Quality Dept. Project Marketing Dept. Commercial Management Dept. Marketing Research Dept. PR Dept. Marketing China Region Sales Management Dept. Marketing AP Region Customer Dept. Marketing Euro Region Multi-national Operators Management Dept. Marketing Middle east Region Global Customer Service Centre Marketing CIS Region Technical Management Dept. Central Technology Research Institute Technical Planning Dept. Mobile Product Division Network Product Division CDMA Product Division Digital Product Division Multi-product Division Handset Product Division Logistic Companies Logistics Dept. President Secretary Centre HR Centre HW University IT Centre Financial Management Centre Accounting Centre Overseas Accounting Centre Global Financial Business Centre Security & Investors’ Relationship Centre Auditing Dept. Marketing Africa Region Marketing North America Region Marketing Latin America Region Operation Management Dept. Sales Management Dept.

18. VN Rep. Office Structure

19. THE GLOBAL MATRIX

21. Culture Assumption Values and norms Artifacts Invisible Visible Visible

35. THANK YOU! Nguyen Ha Phuong Anh Bui Hong Hanh Nguyen Thi Hanh Pham Thi Lan Huong Hoang Hong Minh Ha Bao Ngoc Dinh Ngoc Sang Pham Quang Tuan Nguyen Thi Thanh Tue