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Resources, Activities, and Costs
Lean Launchpad: Digital Health
UCSF Entrepreneurship Center!
November 12, 2013

Abhas Gupta, MD!
Mohr Davidow Ventures!
@abhasguptamd

Partnerships and Operations!
Revenue and Costs
This Week

This Week

This Week

What are the most important assets required

to make the business model work?!
What are the costs to operate the business model?!
What are the most important metrics for the business?
Key Resources
Physical Resources

Financing

Company location, office space,
products/services,

data (virtual)

Friends & family, angels, grants,
institutional venture, corporate
partners, debt financing

Intellectual Resources

Human Resources

Trademarks, copyrights, trade
secrets, contracts, patents

Qualified employees, mentors,
coaches, teachers, advisory board

Physical products/supplies and patents are
often less relevant in digital health
BIG IDEA:
Risks, Milestones, & Capital
Seed

<$2MM from friends/
family, angels, micro
VCs, grants!

Series A
$3-7MM from
institutional VCs,
corporate partners!

Series B
$5-15MM from
institutional VCs, growth
equity, and corporate!

!

!

!

Searching for

product/market fit

Supporting initial
customer base

Scaling customers

and products

Investors provide venture capital to create
“enterprise value” and reduce risks
Value Creation Milestones
Product /
Technology

Customer

Traction

Revenue and
Costs

Alpha, beta versions!

1st vs. 10th customer
per segment!

Revenue Sources!

!

Value-relevant
functions!
!

Health-economic, ROI,
and outcomes data

!

Repeatable sales
process!

Revenue (monthly/
annual) & forward
projections!

!

!

MUVs, % MoM
Growth rate

COGS & margin

!

These factors among others (team, opportunity, etc.)
help define a company’s value and risk profile
How Much To Raise?
Identify Key
Milestones

Calculate
Funding Needs

Project Time

and Costs
2014%

2015%

Q1%

Q2%

Q3%

Q4%

Q1%

Q2%

Milestones)

%

%

%

%

%

%

Alpha%Version%

%

%
%

%

%
%

%

%

%

%

%

%

%

%

Execu=ve%Leadership%

$50K%

$50K%

$50K%

$50K%

$125K%

$125K%

Engineering/Development%

$75K%

$75K%

$75K%

$150K%

$150K%

$200K%

Sales,%Customer%Service,%etc.%

K%

K%

K%

K%

$25K%

$25K%

Other)Expenses)

%

%

%

%

%

%

Rent,%U=li=es,%Etc.%

$10K%

$10K%

$10K%

$10K%

$10K%

$10K%

Equipment%

$10K%

$10K%

$10K%

$10K%

$50K%

$50K%

%

%

%

%

%

%

$145K%

$145K%

$145K%

$220K%

$360K%

$410K%

Beta%Version%
First%10%customers%
Headcount)

Total)Opera6ng)Expenses)
OpEx%

Leave yourself a

6+ month cushion!
!

Balance cost of
capital with security

It takes time to fundraise and even the best laid
plans… so leave yourself a cushion!
Fixed & Variable Costs
Examples

Insight

Fixed Costs
(Don’t change
with volume)

Salaries, leases,
insurance, utilities,
hosting, etc.

Fixed > variable costs
for virtual goods/
services

Variable Costs
(Tied to volume)

Product materials/
delivery costs, shipping,
hosting usage, etc.

Calculate unit costs by
dividing total variable
costs by volume

Important Costs Metrics:

Burn Rate = R-C = Negative Monthly Cash Flow!
Runway = Cash Balance / Burn Rate!
Cash Out Date = Today + Runway
BIG IDEA:
Value-Driven vs. Cost-Driven
Product Life Cycle

Value-Driven
Focused on delivering on customer
needs/expectations and establishing
brand; non-competitive environment

Cost-Driven
Value-Driven

Cost-Driven

Aggressively manage costs (via
outsourcing, automation, supplier
leverage, etc.); highly competitive

Erecting barriers to competition and leveraging technology to
reduce costs help keep companies profitable over the long term
Key Metrics and

Being Data-Driven
Comprehensive

Collection of Metrics

Importance of

Metrics-Driven Culture

!
Identifying meaningful
metrics (“The metrics that
matter”): actionable metrics
> vanity metrics!
!
What’s often meaningful is
the ratio of metrics (i.e.,
LTV/CAC)!
!
Recognize that what’s
relevant changes with time !
BIG IDEA:
One Metric That Matters
Tie it to the most important
question you have
?

?

?

?
?

?

Clearly define what success
and failure mean

?

?
?

Shared widely to focus

your company
OMTM

Inspire a culture of
experimentation
For Next Week
Identify the Metrics
that Matter (+OMTM)
and Resources Needed

What are you going
to do next?

Diagram the
Finance and Ops
Timeline
2014%

Resources
Needed

2015%

Q1%

Q2%

Q3%

Q4%

Q1%

Q2%

Milestones)

%

%

%

%

%

%

Alpha%Version%

%

%
%

%

%
%

%

%

%

%

%

%

%

%

Execu=ve%Leadership%

Rationale

Define
Success

$50K%

$50K%

$50K%

$50K%

$125K%

$125K%

Engineering/Development%

Beta%Version%
First%10%customers%

Metric A

Headcount)

…

$75K%

$75K%

$75K%

$150K%

$150K%

$200K%

Sales,%Customer%Service,%etc.%

K%

K%

K%

K%

$25K%

$25K%

Other)Expenses)

Metric B

%

%

%

%

%

%

Rent,%U=li=es,%Etc.%

$10K%

$10K%

$10K%

$10K%

$10K%

$10K%

Equipment%

$10K%

$10K%

$10K%

$10K%

$50K%

$50K%

%

%

%

%

%

%

$145K%

$145K%

$145K%

$220K%

$360K%

$410K%

Total)Opera6ng)Expenses)
OpEx%

a) Is entrepreneurship for
you? b) Is your idea worth
pursuing? c) What will
you do next?
Resources, Activities, and Costs
Lean Launchpad: Digital Health
UCSF Entrepreneurship Center!
November 12, 2013

Abhas Gupta, MD!
Mohr Davidow Ventures!
@abhasguptamd


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UCSF LIfe Sciences Week 7 Digital Health: Resources, activities, and costs

  • 1. Resources, Activities, and Costs Lean Launchpad: Digital Health UCSF Entrepreneurship Center! November 12, 2013 Abhas Gupta, MD! Mohr Davidow Ventures! @abhasguptamd

  • 2. Partnerships and Operations! Revenue and Costs This Week This Week This Week What are the most important assets required
 to make the business model work?! What are the costs to operate the business model?! What are the most important metrics for the business?
  • 3. Key Resources Physical Resources Financing Company location, office space, products/services,
 data (virtual) Friends & family, angels, grants, institutional venture, corporate partners, debt financing Intellectual Resources Human Resources Trademarks, copyrights, trade secrets, contracts, patents Qualified employees, mentors, coaches, teachers, advisory board Physical products/supplies and patents are often less relevant in digital health
  • 4. BIG IDEA: Risks, Milestones, & Capital Seed
 <$2MM from friends/ family, angels, micro VCs, grants! Series A $3-7MM from institutional VCs, corporate partners! Series B $5-15MM from institutional VCs, growth equity, and corporate! ! ! ! Searching for
 product/market fit Supporting initial customer base Scaling customers
 and products Investors provide venture capital to create “enterprise value” and reduce risks
  • 5. Value Creation Milestones Product / Technology Customer
 Traction Revenue and Costs Alpha, beta versions! 1st vs. 10th customer per segment! Revenue Sources! ! Value-relevant functions! ! Health-economic, ROI, and outcomes data ! Repeatable sales process! Revenue (monthly/ annual) & forward projections! ! ! MUVs, % MoM Growth rate COGS & margin ! These factors among others (team, opportunity, etc.) help define a company’s value and risk profile
  • 6. How Much To Raise? Identify Key Milestones Calculate Funding Needs Project Time
 and Costs 2014% 2015% Q1% Q2% Q3% Q4% Q1% Q2% Milestones) % % % % % % Alpha%Version% % % % % % % % % % % % % % % Execu=ve%Leadership% $50K% $50K% $50K% $50K% $125K% $125K% Engineering/Development% $75K% $75K% $75K% $150K% $150K% $200K% Sales,%Customer%Service,%etc.% K% K% K% K% $25K% $25K% Other)Expenses) % % % % % % Rent,%U=li=es,%Etc.% $10K% $10K% $10K% $10K% $10K% $10K% Equipment% $10K% $10K% $10K% $10K% $50K% $50K% % % % % % % $145K% $145K% $145K% $220K% $360K% $410K% Beta%Version% First%10%customers% Headcount) Total)Opera6ng)Expenses) OpEx% Leave yourself a
 6+ month cushion! ! Balance cost of capital with security It takes time to fundraise and even the best laid plans… so leave yourself a cushion!
  • 7. Fixed & Variable Costs Examples Insight Fixed Costs (Don’t change with volume) Salaries, leases, insurance, utilities, hosting, etc. Fixed > variable costs for virtual goods/ services Variable Costs (Tied to volume) Product materials/ delivery costs, shipping, hosting usage, etc. Calculate unit costs by dividing total variable costs by volume Important Costs Metrics:
 Burn Rate = R-C = Negative Monthly Cash Flow! Runway = Cash Balance / Burn Rate! Cash Out Date = Today + Runway
  • 8. BIG IDEA: Value-Driven vs. Cost-Driven Product Life Cycle Value-Driven Focused on delivering on customer needs/expectations and establishing brand; non-competitive environment Cost-Driven Value-Driven Cost-Driven Aggressively manage costs (via outsourcing, automation, supplier leverage, etc.); highly competitive Erecting barriers to competition and leveraging technology to reduce costs help keep companies profitable over the long term
  • 9. Key Metrics and
 Being Data-Driven Comprehensive
 Collection of Metrics Importance of
 Metrics-Driven Culture ! Identifying meaningful metrics (“The metrics that matter”): actionable metrics > vanity metrics! ! What’s often meaningful is the ratio of metrics (i.e., LTV/CAC)! ! Recognize that what’s relevant changes with time !
  • 10. BIG IDEA: One Metric That Matters Tie it to the most important question you have ? ? ? ? ? ? Clearly define what success and failure mean ? ? ? Shared widely to focus
 your company OMTM Inspire a culture of experimentation
  • 11. For Next Week Identify the Metrics that Matter (+OMTM) and Resources Needed What are you going to do next? Diagram the Finance and Ops Timeline 2014% Resources Needed 2015% Q1% Q2% Q3% Q4% Q1% Q2% Milestones) % % % % % % Alpha%Version% % % % % % % % % % % % % % % Execu=ve%Leadership% Rationale Define Success $50K% $50K% $50K% $50K% $125K% $125K% Engineering/Development% Beta%Version% First%10%customers% Metric A Headcount) … $75K% $75K% $75K% $150K% $150K% $200K% Sales,%Customer%Service,%etc.% K% K% K% K% $25K% $25K% Other)Expenses) Metric B % % % % % % Rent,%U=li=es,%Etc.% $10K% $10K% $10K% $10K% $10K% $10K% Equipment% $10K% $10K% $10K% $10K% $50K% $50K% % % % % % % $145K% $145K% $145K% $220K% $360K% $410K% Total)Opera6ng)Expenses) OpEx% a) Is entrepreneurship for you? b) Is your idea worth pursuing? c) What will you do next?
  • 12. Resources, Activities, and Costs Lean Launchpad: Digital Health UCSF Entrepreneurship Center! November 12, 2013 Abhas Gupta, MD! Mohr Davidow Ventures! @abhasguptamd