The case for personal agility


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Talk given by Maritza van den Heuvel at Cape Town SPIN on 19 March 2013. Our organizations need more people who are able to inspect and adapt their work to continuously impove their work environment.

We can help people in the workplace to become more agile, and we must. But we must also reinvent education so that more agile-minded people enter society and our workplaces.

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The case for personal agility

  1. 1. The Case forPersonal Agility Maritza van den Heuvel
  2. 2. ... or Why I left SoftwareDevelopment
  3. 3. Who?Maritza van den Heuvel • Digital Learning Manager • @maritzavdh #edtech #agile #lean • • Beyond Agile - Tales of Continuous Improvement (Kindle | Print Coming Soon!)
  4. 4. to change the way people work, we need to change the way they learn ~ Maritza ~
  5. 5. Breakdown• Observations from process adoptions• Bringing workplace learning into it• Skills for the modern workplace• How to effect lasting change
  6. 6. process adoptions
  7. 7. waterfall | scrum | kanban• Academic rigour to Corporate speed• No Process to Structured SDLC (Waterfall)• Kaplan: • 2 Scrum Adoptions (2007) • 1 Kanban Adoption• Fundamo: • Larger-scale Scrum & Kanban• Use of Personal Kanban• Observing patterns & behaviour
  8. 8. Patterns and Challenges: • "Doing Agile" vs "Being Agile"• Statis sets in - "weve got a new recipe, lets stick to that".• Anti-patterns/behaviours - "Oh well just keep doing it our own way, and call it Scrum".• Completing missing the point - "Oh Scrum is just about tracking your work with stickies"• Most often - great improvement while actively driven (coach/consultant) - but over time ...
  9. 9. workplace learning
  10. 10. from training (push) ...• Documentation Management ( 2003)• Knowledge Management• Class-room or f2f training• Blended Learning = eLearning• Training or HR Departments• Training as "Event" or "Intervention"Electronic Performance Support ... Gery (1991)
  11. 11. ... to learning (pull)• Just-in-time learning• Byte-sized learning chunks• Blended = Program of Learning (f2f, chat, online discussion, co-creation)• L& D or Learning Departments• Continuous Learning as SkillPersonal Learning Networks ... sociallearning, peer content and communities, auto-help
  12. 12. Challenges:• New workers (graduates) and matriculants• Study to Pass, rather than Learning Skills• Management view of Training vs Learning• Organizational value of Learning
  13. 13. Prevailing Culture- Linear hierarchies- Top-down decision-making- Accepting a given system, not creating it
  14. 14. Culture is Everything Organizations (Changing)Society/Economy (Changing a Lot)Education (Not Changing Enough)
  15. 15. effecting lasting change
  16. 16. PDCA for Individuals"seeing the system" - lack of contextualawareness, lack of ability to change things, waiting forsomebody to tell me the answer ~ Bob Marshall • observing - seeing the work honestly • questioning - interrogating the work • applying - courage to try something new • evaluate - interpret and adjust
  17. 17. How to do this in practise? • Practical and Immediate: Personal Kanban as a Tool to Teach Continuous Improvement • The Long Game: Disrupting and Reinventing Education to Build Continuous Improvement into Society
  18. 18. Personal Kanban • Start where people do have control - themselves • Anybody, any level • Application of principles locally • Deeper organizational awareness • Greater ability toobserve, question, apply and evaluate
  19. 19. Case in Point • Yuval Yeret - Using PK to ignite process improvement among senior managers • Easy, low-impact implementation • Safe environment to learn, change • lead by example • viral spreading to teams and managers
  20. 20. Education • Schools and Higher Education • Technology brings new teaching & learning • Collaborative, Mixed Use Spaces • Prepare for workplace learning • Practise ability to observe, question, apply and evaluate
  21. 21. Case in Point • Flipped Classroom model • More time for engagement, discussion • Many examples and experiments abroad • Self-organized learning • Learning through experimentation • Sugata Mitra - Hole In The Wall (India) • OLPC – Unboxed Tablets (Ethiopia) • Personal Learning Paths and Spaces • Removal of grade/age barriers • Personal Learning Plans • Echoes modern workplace
  22. 22. "we need to teach students to teach themselves" #ictinhed 18/3/2013
  23. 23. Further Reading/Viewing• Shifting organizations to a better place • Bob Marshall• Starting with Managers • Yuval Yeret, AgileSparks• The School in the Cloud • Sugata Mitra• School of One• Stop requiring College Degrees • Harvard Business Review• New School Manifesto - Seth Godin
  24. 24. ... I havent left SoftwareDevelopment after all
  25. 25. Thank YouMaritza van den Heuvel • Digital Learning Manager • @maritzavdh #edtech #agile #lean • • Beyond Agile - Tales of Continuous Improvement