9. Facebook… Continued
Take advantage of email lists (or
start building one.)
Make your fans feel special.
Stop talking about yourself.
10. Facebook… Continued
Use your other marketing and
communication channels.
Don’t assume your Twitter audience is your
Facebook audience too.
Facebook users love photos and videos
Keep it professional
18. Foursquare….Continued
Put up foursquare signage reminding
customer to “Check In”.
Monitor for duplicate or incorrect
information.
Run two specials at once.
Try new things.
19. How to measure Social
Conversation
Media ROI Business Participation
Reputation and
Brand
Awareness
SEO Ranking
Measure Sales
Define goals
Measure Traffic
20. Key Takeaways
and Items to keep
in mind
Include links to social
sites on website (and key
placement)
Getting employees on
board (Best Brand
Advocates)