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PROBLEM SOLVING USING DIAMOND MODEL PRITAM DEY [email_address] www.linkedin.com/in/pritamdey
Diamond Model – A Method for Analyzing Problems Ground the problem in reality Develop a conceptual model to address the problem Evaluate how well the model applies to the problem  Implement a solution that solves the problem Source:   Lecture Notes (Lecturer: Alan Fine),  Innovation & Change ,  University of Minnesota, 2007.
Diamond Model – A Method for Analyzing Problems Source:   Lecture Notes (Lecturer: Alan Fine),  Innovation & Change ,  University of Minnesota, 2007. Problem Formulation Model Building Model Evaluation Problem Solving Case  Reality Conceptual Model Solution Problem
Circle Chart– Four Basic Steps in Inventing Options Source:   Lecture Notes (Lecturer: Alan Fine),  Innovation & Change ,  University of Minnesota, 2007. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],WHAT IS WRONG WHAT MIGHT BE DONE IN THEORY IN THE REAL WORLD
Running the Bases of Diamond Model to Address a Problem Source:   Lecture Notes (Lecturer: Alan Fine),  Innovation & Change ,  University of Minnesota, 2007. Problem Formulation Model Building Model Evaluation Problem Solving Case  Reality Conceptual Model Solution Problem ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Good Solution is a Strong Argument Source:   Stephen Toulmin,  The Uses of Argument , Essay III. Cambridge: Cambridge University Press, 1958. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Argument for Diamond Model on Problems Source:   Lecture Notes (Lecturer: Alan Fine),  Innovation & Change ,  University of Minnesota, 2007. EVIDENCE (minor premise) Low quality decisions are often  produced by jumping to solutions without adequate problem formulation, by selecting models that are invalid or too general in addressing the particulars of a case, or that do not permit local adaptation or reinvention. RESERVATIONS Unless the problem, question, model, or solution are pre-determined, one-sided or closed-minded. Unless time or talents prevent analyst from covering all four bases of the diamond model. CLAIM Diamond model promotes learning & understanding of a case or problem. QUALIFIERS Most likely… REASON (major premise) Decision quality and creativity increase by applying problem formulation, model development and testing, and problem solving steps in a consistent, balanced way.
Steps for Improving Quality & Motivation in  Decision Making & Problem Solving ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source:   Lecture Notes (Lecturer: Alan Fine),  Innovation & Change ,  University of Minnesota, 2007.

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Problem Solving Using Diamond Model

  • 1. PROBLEM SOLVING USING DIAMOND MODEL PRITAM DEY [email_address] www.linkedin.com/in/pritamdey
  • 2. Diamond Model – A Method for Analyzing Problems Ground the problem in reality Develop a conceptual model to address the problem Evaluate how well the model applies to the problem Implement a solution that solves the problem Source: Lecture Notes (Lecturer: Alan Fine), Innovation & Change , University of Minnesota, 2007.
  • 3. Diamond Model – A Method for Analyzing Problems Source: Lecture Notes (Lecturer: Alan Fine), Innovation & Change , University of Minnesota, 2007. Problem Formulation Model Building Model Evaluation Problem Solving Case Reality Conceptual Model Solution Problem
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  • 7. Argument for Diamond Model on Problems Source: Lecture Notes (Lecturer: Alan Fine), Innovation & Change , University of Minnesota, 2007. EVIDENCE (minor premise) Low quality decisions are often produced by jumping to solutions without adequate problem formulation, by selecting models that are invalid or too general in addressing the particulars of a case, or that do not permit local adaptation or reinvention. RESERVATIONS Unless the problem, question, model, or solution are pre-determined, one-sided or closed-minded. Unless time or talents prevent analyst from covering all four bases of the diamond model. CLAIM Diamond model promotes learning & understanding of a case or problem. QUALIFIERS Most likely… REASON (major premise) Decision quality and creativity increase by applying problem formulation, model development and testing, and problem solving steps in a consistent, balanced way.
  • 8.