AIIMS OPD WORKFLOW

1. Sajithra Rajesh (NIS)

2.  Content of this presentation is on best effort basis.
 Information in this presentation is as of current
date(01/11/2016) and the subject to be change with
time. Please use your own judgment and information
from other sources before relying on this
presentation.

3. Best Means– Public Transport as parking NOT available near
OPD premises.

4. RAK OPD
PARKING
GATE NO 2
GATE NO 1
GATE NO 3

5.  Starts at 7am
 Have services every 3 min
 Have multiple stops like RAK OPD, IRCH, CDER,
RPC, PRIVATE WARD BLOCK etc.
In case of any complaints contact
Mr. Rohit : 7503920634

6. RAK
PMR
RING ROAD
IRCH
CDER
SBI BANK
RPC
PVT WARD
RING ROAD

7.  Take an appointment before visiting your doctor.
 Appointment can be taken through
 Web Portal/Patient portal
 IVRS
 Mobile App- AIIMS@Delhi Mobile
Call Centre
Patient reception centre- AIIMS
Single Window Exit Counters- AIIMS
PA appointment

8. www.aiims.edu
Book appointment for with or without UHID
View/cancel appointment
View laboratory reports

11. Patient with UHID

12. Patient without UHID

13.  Call 011-26589999
 Only patients with UHID can take appointment
through IVRS.
 You will not be able to choose your doctor through
IVRS.
 Appointment to the previously shown doctor will be
automatically given.

14.  CALL – 011-65900669
 Book appointment for any
department through call
centre

16.  Itching, red or dry skin
dandruff, acne etc
 Skin pigmentation
 A rash, with or without pain
or itch’ing
 Raised bumps that are red
or white in color
 White spores on the skin
 Scaly or rough skin
 Ulcers
 Open sores or lesions
 Dry, cracked skin
 Skin peeling
 STD’S
 Genital lesion
 Leukoderma
Referred & non referred patient can be registered
for dermatology OPD with problems likes

17.  REGISTRATION IS MANDATORY FOR ALL PATIENTS (NEW&OLD)
 OPD registration time
 OPD timing
 Clinic registration time
 Clinic timing
 Procedure registration time
8.30 am – 10.30am
8.30 am – till all registered
patients are seen
1.30pm – 3.30pm
1.30pm – till all registered
patients are seen
8.30am – 4.00 pm

18. New and follow up patients will be seen
from Monday to Friday.

19. DAYS CLINICS TIMING
MONDAY LEPROSY AFTERNOON
MONDAY DIODE LASER AFTERNOON
TUESDAY ND YAG LASER MORNING
WEDNESDAY DERMATO SURGERY AFTERNOON
WEDNESDAY CARBON DIOXIDE LASER MORNING
THURSDAY ND YAG LASER MORNING
THURSDAY PSORIASIS AFTERNOON
THURSDAY VITILIGO/PIGMENTATION CLINIC AFTERNOON
FRIDAY PULSE DYE LASER CLINIC MORNING
FRIDAY ALLERGY/URTICARIA CLINIC AFTERNOON
PATIENTS SHOULD BE REFERRED FROM SKIN OPD AND GET DATE SEAL FROM
ROOM 1134 (NEW PATIENT) BEFORE REGISTERED IN THE CLINIC

20. FAST TRACK COUNTERS 1-18 CURRENT BOOKING COUNTERS 21-42

21. With appointment Without appointment
Go to PRC Go to PRC
Counter no 1-18 Counter no 43-52(to get uhid)
Confirm appointment Counter 21-42 to
get appointment and confirm
(if slot available)
Get opd card & sticker Get opd card & sticker
Go to Skin opd room number1131
Get the room seal from the doctor and go to consultation room

22. With appointment Without appointment
Go to PRC Go to PRC
Counter no 1-18 Counter 21-42
Confirm appointment Get appointment and confirm
(if slot available)
Get sticker on the OPD card Get sticker on the OPD card
Get reports from counter 1132 Skin opd
Go to the room mentioned in the card

23.  Only one attendant to accompany the patient.

24.  Get the appointment from counter no 16 RAK
OPD & counter no 21 (PRC)
 Get the confirmation from counter no 30
(RAK OPD) & counter no 5 (PRC)

25.  Get the procedure date after consultation
 Get the appointment from counter no 1-15
(RAK OPD)
 Confirm the appointment from counter no 28
&29 (RAK OPD)

26. FIRST FLOOR RAK OPD
REPORT COLLECTION ROOM 1132

27. AFTER CONSULTATION GET THE APPOINTMENT FOR THE
NEXT VISIT
SWEC COUNTER PATIENT PORTAL IVRS CALL CENTER MOBILE APP
1- 15 RAK OPD www.aiims.edu 011-26589999 011-65900669 aiims@delhi

28.  For all blood investigation get
the appointment from
 For all radiodiagnostic
procedure get the appointment
from
 Get the payment from
 Investigations which doesn’t
need payment
 For all the clinics get the
apppointment from
SWEC 1-15
SWEC 1-15
SWEC 1-15
Biochemistry, haematology
SWEC 1-15
SENIOR CITIZEN GET ALL THE APPOINTMENT FROM
COUNTER NO 16

29.  New patient – up to 14 days
 Follow up - next day