GENERAL OPD WORKFLOW IN AIIMS- DEPARTMENT WISE

1. ENDOCRINOLOGY OPD
WORK FLOW

2. DISCLAIMER
 Content of this presentation is on best effort basis and not verified
by the department.
 Information in this presentation is as of current date(26/10/16)
and the subject to be change with time. Please use your own
judgment and information from other sources before relying on
this presentation.

3. AIIMS- RAK OPD
GATE NO
1
RAK OPD
GATE NO 2
GATE NO 3
AIIMS

4. HOW TO REACH….
Best Means– Public Transport as parking NOT
available near OPD premises.

5. PARKING OF AIIMS
RAK OPD
PARKING
GATE NO 2
GATE NO 1
GATE NO 3

6. TRANSPORT FACILITY IN
AIIMS PREMISES
 To move from one area to another in aiims ,there is
transport facility also available named PARIKRAMA.

7. PARIKRAMA SERVICE- AIIMS
 Starts at 7am
 Have services every 3 min
 Have multiple stops like RAK OPD, IRCH, CDER, RPC,
PRIVATE WARD BLOCK etc.
In case of any complaints contact
Mr. Rohit : 7503920634

8. PARIKRAMA SERVICE STOPS -
AIIMS
RAK
PMR
RING ROAD
IRCH
CDER
SBI BANK
RP
C
PVT WARD
RING ROAD

9. REGISTRATION FOR NEW PATIENT
 Only referred patient are registered for endocrinology OPD
 Referral can be outside the AIIMS and from the other
departments of AIIMS
 At the time of confirmation of appointment one have to bring
that referral slip alongwith. .

10. DO’S BEFORE VISITING AIIMS
 Do take an appointment before visiting your doctor.
 Appointment can be taken through
 Web Portal
 IVRS
 AIIMS Exit Counters
 Mobile App- AIIMS@Delhi Mobile
 Call Centre

11. APPOINTMENT - WEB PORTAL
 www.aiims.edu Book Appointment

12. APPOINTMENT - WEB PORTAL
 For patients with UHID

13. APPOINTMENT - WEB PORTAL
 For patients without UHID

14. IVRS(TELEPHONIC APPOINTMENT )
 Call 011-26589999
 Only patients with UHID can take appointment through
IVRS.
 You will not be able to choose your doctor through IVRS.
 Appointment to the previously shown doctor will be
automatically given.

15. AIIMS EXIT COUNTERS
For all future appointments of OPD, clinics and
investigations including radiology investigations

16. MOBILE APP FOR ANDROID

17. CALL CENTRE
 CALL – 011-65900669
 WORKS SEVEN DAYS
24×7
 Book appointment for any
department through call
centre

18. LOCATION
 ENDO OPD:- 2nd Floor, Endo OPD counter
 Days: Monday to Friday*
 Timings:
 Registration:-8:30am - 10:30am
Consultation:-9 am – till last patient
*

19. OPD PROCESS
NEW PATIENT & REFERRED PATIENT
Patient with appointment
Fast track (PRC)1-18 counter
Get an OPD card
(NOTE:-same day slots are not available)

20. CONTD….
Files are made in counter, and file no. is generated for each new
patient.
( patient can get new appointment from the following routes:
 Aiims counter
 IVRS
 Call center
 Web site(aiims.Edu)

21. FOLLOW UP PATIENT
with appointment without appointment
fast track(PRC) current booking (PRC)
counter no 1-18 counter no 20 - 42
confirm appointment get appointment for same day
(patient visited the previous consultation room mentioned in the OPD card)

22. CONTD….
 TTC (Room no.41,Ground floor)
 PTBD (Room no.80, Ground floor)
 FNAC (Room no.60/80, Ground floor)
 USG doppler(Room no.60, 61; Ground floor)
 CT/MRI (Room no.8, Ground floor)
 Oral Gastrographin Study (Room no.41, Ground floor)
 HIDA scan (Room no.48, Ground floor)
 PET Scan (Room no.4,Nuclear Medicine,Ground floor)
 Sigmoidoscopy, Colonoscopy, Endoscopy (Room no.9, 2nd
floor)(endoscopy room)
 ERCP (Room no.9, 2nd floor OPD)
 Histopath (Room no.1079, 1st floor)
 Cytopath (Room no.1069, 1st floor)

23. DO’S BEFORE VISITING AIIMS
 Do take an appointment before visiting your
doctor.
 Appointment can be taken through
 Web Portal
 IVRS
 AIIMS Exit Counters
 Mobile App- AIIMS@Delhi Mobile
 Call Centre

24. CONTD…..
 Files are sent to the doctor’s room one day before according
the appointment list.
 One the day of consultation, blood reports and other
investigations are collected from the endo OPD counter and
wait for turn outside the room of the consulting doctor.
Patients are consulted according to the appointment list.

25. FIRST & NEXT VISIT……….
After consultation,
get the appointment
for next visit
Web Portal
www.aiims.edu
IVRS
011 26589999
CALL CENTERS
AIIMS
COUNTERS

26. APPOINTMENTS
 New & follow up appointment
for endocrinology OPD and
clinics
 Payment for investigation
 Appointment for blood
investigation, X-ray, USG, CT
scan.
 Single window
exit counters
(swec)

27. CONTD….
 TTC (Room no.41,Ground floor)
 PTBD (Room no.80, Ground floor)
 FNAC (Room no.60/80, Ground floor)
 USG doppler(Room no.60, 61; Ground floor)
 CT/MRI (Room no.8, Ground floor)
 Oral Gastrographin Study (Room no.41, Ground floor)
 HIDA scan (Room no.48, Ground floor)
 PET Scan (Room no.4,Nuclear Medicine,Ground floor)
 Sigmoidoscopy, Colonoscopy, Endoscopy (Room no.9, 2nd
floor)(endoscopy room)
 ERCP (Room no.9, 2nd floor OPD)
 Histopath (Room no.1079, 1st floor)
 Cytopath (Room no.1069, 1st floor)

28. ENDO OPD AND CLINIC SCHEDULE
Monday Dr. Rajesh khadgawat
Dr. Mohd. Ashraf ganie
Dr. Yashdeep gupta
P.A.E. Clinic (2pm to onwards)
Dr. Rajesh khadgawat
Dr. Viveka p. Jyotsna
Tuesday Dr. Nikhil tondon
Dr. Ravinder goswami
Dr. Viveka p. Jyotsna
Wednesday Dr. Rajesh khadgawat
Dr. Mohd. Ashraf ganie
Dr. Yashdeep Gupta
Thursday Dr. Nikhil tondon
Dr. Ravinder goswami
Dr. Viveka p. Jyotsna
Friday Dr. Rajesh khadgawat
Dr. Mohd. Ashraf ganie
Dr. Yashdeep gupta
Saturday No endo opd D.O.Y.C.Clinic (9am to onwards
Dr. Nikhil tondon
Dr. Ravinder goswami