AIIMS OPD WORKFLOW

1. ❑THINGS TO KNOW BEFORE YOUR VISIT.
❑ HOW TO REACH AIIMS.
❑ LOCATION & TIMING OF OPD.
❑ OPD & CLINIC SCHEDULE.
❑ APPOINTMENT SYSTEM & OPD PROCESS.
❑ CONTACT.
CONTENTS:-

2. INFORMATION IN THIS PRESENTATION
IS VERIFIED WITH DEPARTMENT AND
SUBJECT TO CHANGE WITH TIME.

3. Do take an appointment before visiting
your doctor.
Only one attendant to accompany the
patient.

4. Best Means– Public Transport as
parking NOT available near
OPD premises.

5. PARKING
RAK OPD
GATE-1
GATE-2
GATE-3

6. Surgery OPD – 5st floor
Raj Kumari Amrit Kaur OPD.
OPD registration time:- 8.30 am to 11 am.
OPD Time :- 9 am to 1 pm.
Clinic registration time :- 1.30pm to 3 pm.
Clinic time :- 2 pm to 5 pm.

7.  CALL – 011 65900669
 Book appointment for any
department through call centre
PATIENT RECEPTION COUNTER(PRC)

8. NEW PATIENTS
WITH APPOINTMENT WITHOUT APPOINTMENT
GO TO PRC FAST TRACK COUNTER(1-18) GO TO PRC CURRENT BOOKING COUNTER
(19-40),IF SLOT IS AVAILABLE
GET OPD CARD WITH STICKER DONE
GO TO RAK OPD GROUND FLOOR WAITING HALL AND GET SEAL OVER THE OPD CARD

9. GO TO THE RESPECTIVE ROOMS OF
SURGERY OPD
AFTER CONSULTATION GET THE
APPOINTMENT FOR NEXT VISIT
SWEC COUNTER IVRS WEB PORTAL WEB KIOSK
(1-15 COUNTERS) 011-26589999 WWW.AIIMS.EDU
NOTE:
PREFERENCE WILL BE GIVEN TO AGED,EMERGENCY/SICK CASES AND CANCER
PATIENTS SO AS THE NEW PATIENTS ARE ADVISED TO WAIT ………

10. FOLLOW UP PATIENTS
WITH APPOINTMENT WITHOUT APPOINTMENT
GO TO PRC COUNTER FAST TRACK (1-18) GO TO PRC CURRENT BOOKING
COUNTER (21-42)
CONFIRM APPOINTMENT CONFIRM AAPOINTMENT FOR SAME DAY
GET OPD CARD WITH STICKER DONE
GO TO RAK OPD GROUND FLOOR WAITING HALL AND GET SEAL OVER THE OPD
CARD

11. GO TO THE RESPECTIVE ROOMS OF OPD
AFTER CONSULTATION GET THE APPOINTMENT
FOR NEXT VISIT
SWEC COUNTER IVRS WEB PORTAL WEB KIOSK
(1-15 COUNTERS) 011-26589999 WWW.AIIMS.EDU

12. UNIT OPD DAY’S
UNIT-1 EVERY MONDAY
FRIDAY- (FIRST & THIRD OF MONTH)
UNIT-2 TUESDAY
SATURDAY- (FIRST & THIRD OF MONTH)
UNIT-3 WEDNESDAY
FRIDAY-(SECOND & FORTH OF THE MONTH)
UNIT-4 THURSDAY
SATURDAY-(SECOND & FORTH OF THE
MONTH)

14. TYPE UNIT DAYS
BREAST-CANCER CLINIC
(BCC)
UNIT1 EVERY WEDNESDAY
ROOM NO-5
(3-5PM)
BARIATRIC SURGERY
BENIGN BRESAT DISEASE’S
UNIT 2
UNIT 2
EVERY THURSDAY
ROOM NO-10
SATURDAY (FIRST & THIRD OF
MONTH)
BREAST-CANCER
CLINIC(BCC)
UNIT 3 EVERY SATURDAY
ROOM NO-5054
(9AM-1PM)
BREAST-CANCER
CLINIC(BCC)
UNIT 4 EVERY THURSDAY
ROOM NO-5054
(2PM-4PM)

15.  INTERNET - click here for online
appointment
 INTEERECTIVE VOICE RESPONCE
SYSTEM (IVRS) - Call 011-26589999
 Call CENTER (24*7 Hours)– Call 011-
65900669
 MOBILE APP – Download from Google
Play Store ( only for android user’s )
 AIIMS Exit Counters- Situated at exit Gate
of OPD.
NOTE - Only patients with UHID can take appointment through IVRS & From CALL CENTER.
Appointment to the previously shown doctor will be automatically given.
APPOINTMENT CAN BE TAKEN THROUGH:-

16. For all future appointments of OPD, clinics and
investigations.

17. ⦿ For the payment of all investigation room no 39
(counter no 1,2,3,4,5)RAK OPD ground floor.
⦿ Routine blood investigations for appointment
RAK OPD after 11.30am { Counter no 3-14, 18-21,
(16 & 17 geriatric patients)}
⦿ X-ray ,USG, CT, MRI for appointment room no
39(counter no 1,2,3,4,5) RAK OPD ground floor.

18. PATIENTS REFERRED FROM
SURGERY OPD ONLY
REGISTER THE CARD FROM PRC
(1.30PM – 3PM)
GO TO THE ROOM MENTIONED IN THE
CARD

19. HEAD OF DEPARTMENT
ROOM NO.-5025,TEACHING BLOCK.