Gaining knowledge and building practical skills expertise. Developing a positive, winning attitude. Developing a sound client base of at least 300 clients during a year. Generating school revenue that contributes to the schools success.
Educators Role Includes:
Imparting sound education and facilitating learning for all students through teaching, grading, coaching, and mentoring. Developing a positive, winning attitude. Aiding students in building their client base. Promoting and generating school revenue that contributes to the schools success.
Educators may have students perform a daily self-evaluation.
The Student Attitude- The willingness to work hard is a key ingredient to success.
Student’s must develop an attitude for getting the job done.
Suggest to students that they check their appearance, attitude, punctuality, and attendance.
Interacting with Clients
Educators must stress that the clients the learners serve are human beings who need pampering and need to feel special.
Students should be taught to extend themselves by doing or saying a little bit more than is absolutely required.
When a student makes a client feel great, they will feel good about themselves.
Building a Successful Clientele Rebooking Clients for Future Services Encouraging Repeat Services- Encourage returning in a specified time period. Give them a reminder card. Client Referrals- Single most important way to build the client base. Hand the client 3 business cards and ask them for their help. Possibly offer an incentive to client. Students should hand out three cards every 3rd or 4thvisit. Hand out cards when client has made a significant change to their hair. Their friends will be asking! Have students develop a written plan for client development. List clients they are currently serving. List clients they would like to contact about trying their services. Create a goal of contacting a certain amount of clients per week.
Showing the client the portfolio can give the client confidence in the student.
The Three Elements of Zone Teaching
Each student salon educator is assigned to a specific number of stations and students for which she will be responsible.
Three key elements are involved in zone teaching.
The educator needs to walk through her assigned zone and check the area for safety. This step occurs in no more than a few minutes. Walk through and check for comfort. May include offering clients beverages or making sure drapes are properly applied. Simply teach. Follow a student-to-student pattern.