De Vries PM For Rapid E Learning
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  • 1. Project Management for Rapid eLearning Projects © 2008 BlueStreak Learning, LLC 1 Jennifer De Vries, CPT President and Chief Solutions Architect Over 20 years of experience in the e-learning industry Managed e-learning programs for Joint Commission (JCAHO), IBM, Motorola, Galileo International and Thomson/NETg Researcher, writer and speaker at major training industry events Wrote first Rapid eLearning research report for Bersin & Associates in 2004 © 2008 BlueStreak Learning, LLC 2
  • 2. Case Study 35 lessons in 35 business days (7 weeks) On-time delivery of all lessons is critical 10 to 20 minutes each Content is from a procedure manual, written in legalese Needs to be fully scripted for VO Include 2-6 interactions per lesson Possible or Impossible??? Case Study 35 lessons in 35 business days (7 weeks) On-time delivery of all lessons is critical 10 to 20 minutes each Content is from a procedure manual, written in legalese Needs to be fully scripted for VO Include 2-6 interactions per lesson What would you say/request?
  • 3. Agenda In this situation, the most important items to address are: Development methodology/process Realistic project schedule Selecting team members Tracking progress and managing risks Client/Manager expectations Your own quality of life My Start in Rapid eLearning Motorola engineer e-learning example
  • 4. Rapid eLearning Definition Courseware which can be developed in weeks instead of months Use tool of choice for SME’s (PowerPoint) and/or user-friendly templates as starting Use when point for courseware deadlines are Provide simple assessment, feedback and short and tracking critical Add media elements which enhance learning but do not create technology barriers (voice) Includes synchronous (scheduled) and asynchronous (self-paced) models Can be instructionally sound, rather than just being presentations Discussion What do you think of using SME- developed content as a starting point for courseware development? What are the pros and cons?
  • 5. Development Methodology/Process Use SME content as a base Assume they know the audience and content SME ID Question things that don’t make sense Establish a robust editing and enhancement process Automate and streamline as much as possible PowerPoint storyboarding PM Think ASSEMBLY LINES!! Roles, responsibilities and handoffs are clear Set standards, build templates and put QA process in place Multiple lines operating concurrently Our Process for Each Lesson ID SME ID PM Re-write slides Review revised Revise per Approve Add photos/graphics content for SME comments storyboard Write VO accuracy Author Author Author ID PM Strip SB Notes and Add Sync VO into Review Approve Convert with Articulate interactions Articulate lesson lesson lesson VO Record VO
  • 6. Discussion What questions do you have about Rapid eLearning development processes? Scheduling Concept VO Assembly Line #1 Authors Assembly Line #2
  • 7. Establish a Realistic Schedule Establish number of days for each task Map out process steps across spreadsheet Schedule the tasks for each lesson Assume at least two assembly lines Put an ID in charge of each lesson Leave the ID a spare day between lessons for reviews When you run beyond the deadline, you need another assembly line Resource (and budget) accordingly Selecting Team Members Don’t try to be a superhero and do it yourself Try to recruit people you know can do the job WELL Select multi-skilled people as much as possible Delegate less work to each person than you know they can do
  • 8. Discussion What are the typical risks we face with eLearning projects? Track Progress/Manage Risks Check off tasks as they are done Late = visible date later than today Assess early and often whether you are generally on-track When late, determine whether recoverable “as is” Reassign or add people if needed When necessary, ask for overtime in advance Escalate delays as necessary Do NOT assume end of assembly line will make-up for lost time at the beginning
  • 9. Client/Manager Expectations Content stability and relevance is key Level of production and interactivity Compare to previous projects Prototype ASAP Use project plan to request appropriate Provides tangible example resources/budget Refines development process Consider putting agreements in writing The Moral of the Story When your project is well- managed, you: For everything there is a season, a time for Have time for what you love every activity under Can nourish your own soul heaven. Ecclesiastes 3:1 NLT Give back to causes that you believe in
  • 10. End of Case Study 35 lessons in 35 days Everyone maintained sanity and had a life Finished two days before the deadline Client loved the curriculum Discussion What is your favorite project management tip. Please share!
  • 11. Contact Information Jennifer De Vries, CPT BlueStreak Learning jennifer@bluestreaklearning.com 630-842-1865 Thank you for your interest. © 2008 BlueStreak Learning, LLC 21