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Smes

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Smes

  1. 1. Train SMEs in the design of Rapid e-learning materials
  2. 2. WHY?
  3. 3. Valero Energy: SAP Integration Training
  4. 4. SMEs know the material best and can do the screen captures faster than they can teach someone the material. Valero Energy: SAP Integration Training
  5. 5. OVERVIEW
  6. 6. Development Team SME Subject Expert Provides the content Developer Training Expert Arranges the content
  7. 7. Masters of Their Crafts Technical Material Translated Material Course
  8. 8. Trainers • Turning info into learning steps • Designing the learning environment • Maximizing training dollars and budget Responsibilities SMEs • Tasks • Performance steps
  9. 9. Responsibilities SMEs • How tasks are to be performed Trainers • How material will be presented
  10. 10. Responsibilities SMEs • Technical jargon Trainers • Does jargon need to be explained?
  11. 11. Responsibilities SMEs • Acceptable performance levels Trainers • How that performance will be evaluated
  12. 12. Responsibilities SMEs • Provide performance objectives Trainers • Turn the objectives into viable learning
  13. 13. SME CONTENT PROVIDER
  14. 14. SME Role • Provide content – raw or finished format • Review, test, and approve course
  15. 15. Additional Roles • Provide source images or graphics • Record voiceovers • Use an authoring tool to produce the e-learning program
  16. 16. Your SME Wish List • Availability to participate in the project and commit to the time required • Deep knowledge of the subject matter • Ability to identify with the novice learner • Good writing/editing skills
  17. 17. Your SME Wish List • Committed to e-learning as a delivery method • Detail oriented (for build/script reviews) • Ability to commit to deadlines and to commit to specific review times
  18. 18. Not in Their Toolbox? Don’t assume: • Clear communications • Organization
  19. 19. Not in Their Toolbox? Don’t assume: Understanding of training or e-learning
  20. 20. Not in Their Toolbox? Don’t assume: A single SME has all the answers
  21. 21. Start with the business change you want to make. Then work out the tasks people actually do, and devise some practice activities. You only need offer enough information for the learners to do that practice. blog.cathy-moore.com
  22. 22. Make it contractual! Limit their sphere of activity by getting them to sign a strict schedule, along with agreements on delivery, format for comments, what they have to do and what they don’t do (learning and interactive design). http://donaldclarkplanb.blogspot.com/2006/09/sme-subject-matter-egomaniacs.html
  23. 23. Getting Started Show the SME the pieces of the product • The initial storyboard • An edited storyboard • A voiceover script • A PPT before and after you’ve used a development tool • The final product
  24. 24. SME Role in Development • Storyboard • WBT • Testing • Deployment
  25. 25. Gotcha • Your first project with a new SME will takes twice as long as you think it will take
  26. 26. Time • Get a commitment for time – Build into the project plan – Have a review process and discuss it with the SME
  27. 27. SME DEVELOPER
  28. 28. Rapid Development Software • Pick something easy to use – but with structured templates
  29. 29. Best Practices The SMEs must be trained in the software package • Standards and templates are important for consistency and quality • Coaching and support help the SMEs succeed • Train them only on what they need to know to perform their tasks How to create an objective
  30. 30. Standards • Branding elements • Screen colors and elements (such as borders and buttons) • Text styles and colors • Caption styles and colors • Image types – and sizes
  31. 31. Instructional Design Module Structure • Learning Objectives • Content • Learning Checks
  32. 32. Learning Objectives Learning objectives indicate what someone will be able to do, know, or understand as a result of the training experience. A complete objective will contain a: • Task – What must the learner perform (one behavior, one verb)? • Condition – How will it be performed? • Standard – How well must it be performed?
  33. 33. Objective Examples Topic: Communication • Explain four basic principles of communication (verbal and non-verbal) and active, empathetic, listening • Outline four barriers and bridges to communication • List at least four ways communication skills which encourage staff involvement will help create a positive work environment
  34. 34. Content • Include only the information necessary to meet the objectives • Focus on "just enough" rather than "just in case"
  35. 35. Write for Your Audience Before you write anything, consider: • Who is your audience? • What are they looking for in the content? • What do they know about the topic/issue? • What are their reasons for reading this text/page?
  36. 36. Steps to Creating a Course • Design your e-learning course • Build the structure of the course by adding topics and pages • Use the quiz page template for adding quizzes, knowledge reviews, or tests to the course • Preview the course and make changes as necessary
  37. 37. PowerPoint Templates
  38. 38. Page Template
  39. 39. Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Section 1 This Is a Course Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. Nunc viverra imperdiet enim. Fusce est. Vivamus a tellus. Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Section 2 Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Section 3
  40. 40. Your Manager Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. Nunc viverra imperdiet enim. Fusce est. Vivamus a tellus. Jill Smith
  41. 41. 4Q Report Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. Nunc viverra imperdiet enim. Fusce est. Vivamus a tellus.
  42. 42. Example text This is a text example. Go ahead and replace it with your own text. It is meant to give you a feeling of how the designs look, including text. This is a text example. Go ahead an replace it with your own text. This is a text example. Go ahead an replace it with your own text. This is a text example. Go ahead an replace it with your own text. Cycle Diagrams
  43. 43. DON‘T TELL IT, SHOW IT!
  44. 44. Example text This is a text example. This is a text example. Example text This is a text example. This is a text example. Example text This is a text example. This is a text example. Example text This is a text example. This is a text example. Example text This is a text example. This is a text example.
  45. 45. Articulate Presenter 09
  46. 46. Player Template
  47. 47. Articulate Engage 09
  48. 48. Articulate Quizmaker 09
  49. 49. Articulate Design Process • Configure player templates • Set presentation options • Add content in PowerPoint • Add Presenter content • Add Engage content • Add Quizmaker quizzes • Add audio • Set slide properties • Publish
  50. 50. Rapid Intake ProForm
  51. 51. Rapid Intake ProForm
  52. 52. COLLABORATION TOOLS
  53. 53. Tools • Project management website • SharePoint site • Schedule – Excel? • Standards docs • Development software
  54. 54. BaseCamp
  55. 55. ProofHQ
  56. 56. RESOURCES
  57. 57. 60-Minute Masters • This short course provides subject experts and many others with the skills needed to design engaging, rapid e-learning materials for use in the workplace • http://www.learning15.net/ – You can sign up for free – Look at the 60-Minute Masters course
  58. 58. Articles • Five ways to love your SMEs • Why e-learning is so darn cool • E-learning SME authoring • Learning Circuits Big Question: Working with Subject Matter Experts • Tips on Handling Subject Matter Experts (SME) • How Important is the SME? • I AM a subject matter expert • Subject Matter Experts - The 'Perfect Partner' in Training
  59. 59. Software • http://slideshop.com/powerpoint- templates • http://www.articulate.com/ • http://www.rapidintake.com/
  60. 60. Speaker Info Creative Interactive Ideas, Inc. • Debbie Richards • 713/523-0888 • Debbie@cre8iveii.com • http://cre8iveii.blogspot.com/

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