The document discusses innovation in local government services. It defines innovation as new or improved services that range from minor modifications to existing procedures to totally new approaches. The document outlines a framework for identifying innovative ideas, evaluating their potential, selecting high-payoff ideas, and implementing and sustaining successful innovations. The goal is to continuously improve services and efficiency through a structured innovation process.

1. Alan Kennedy NHS Innovations South East (NISE) Promoting and supporting innovation Protecting and exploiting intellectual property The “I” Factor Turning ideas into innovations

2. Innovation to make things better ! “ Progress always comes through Innovation ” Lord Darzi " Now more than ever in today’s economic climate we need our councils, and their partners , to be innovative and efficient in the way they procure and provide local services. Local Government Minister Rosie Winterton Innovative projects have allowed authorities to improve value for money , the quality of services and community engagement . Audit Commission: Seeing the light. Innovation in local public services

3. Existing Behaviour Totally New Behaviour Strong Capabilities Totally New Capabilities What do We Mean by Innovation ? The Innovation Zone Difficulty Risk

4. Totally New Capabilities Strong Capabilities Service Improvement Radical Innovation Radical Innovation Zone Existing Behaviour Totally New Behaviour

5. Service Improvement vs. Radical Innovation Develop New Procedures New Technology Training Materials Modify Existing Procedures New Devices Efficiency Savings Improvements Existing Behaviour Totally New Behaviour Service Improvement Radical Innovation Modify Existing Technology

6. “ IP Zones” Existing Behaviour Totally New Behaviour Patent Application Service Improvement Radical Innovation Trademark Design Rights Copyright Database Rights

7. The Innovation Landscape Observe Select Deliver Sustain Idea Rising expectations Demographics Changing workplace Information society Public Health New ways of working Improve / manage performance Quality of life Social exclusion Improving efficiency New technologies

8. So, Where do We START ? Observe Select Deliver Sustain Idea Rising expectations Demographics Changing workplace Public Health New ways of working Improve / manage performance Quality of life Social exclusion Improving efficiency New technologies Information society

9. Place Your Bets ! Observe Process Management Procurement Management Information Select Online Access Electronic Form Processing Multi-agency Collaborations ?????? Business Case Benefit to Public & Council Staff Savings and Benefits to Council Funding for Development Size of Market; Value of Market Share Route to Market & need for Partners Select (Due Diligence)

10. Low High Low High Can You Back a Winner ? Payoff Risk Difficulty

11. Innovation to Implementation The Evaluation Matrix Sustain Idea Inform Regulation Share Information and Best Practice Protect Intellectual Property and Engage Commercial Partner Form Internal Business Unit Do Nothing – Hope for the Best ! Commit Internal Project Team Internal Application or Benefit to Wider Community ? Deliver Low High Low High Payoff Risk Difficulty

12. The Innovation Funnel The funnel must be fed to ensure a continuous and sustainable Innovation Process 1,000 Ideas Observe 100 Ideas pass Due Diligence Select 10 With High Payoff Evaluation Matrix 2/3 Successful Outcomes  Sustain Deliver

13. How to Sustain the Idea Commercially Patent Copyright Database Rights Protect IP Licence Spin Out Sell Professional Management Marketing & Sales Customer Care Design Rights Trademarks ISBN

14. And Finally . . Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it. Steve Jobs, Fortune, Nov. 9, 1998 Thank You !