1. User centric employee
portal
The story of the Olav Thon Group,
and the road to 6000 happy users.
Kjartan Michalsen // Team manager user experience, Logica Norway
Kjartan Dannatt // Webmanager, Olav Thon Group
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2. Kjartan Dannatt Kjartan Michalsen
Olav Thon Group Logica Norway
3. About the Olav Thon Group
- 70 Hotels in Norway, Sweden, Belgium and the Netherlands
- Shopping malls
- Real estate
- Gift cards
- Restaurants and bars
- Parking
- Lottery
- …and much more
66. Why is UX important?
Dissatisfied users breeds dissatisfied customers.
UX designers works towards creating satisfied users.
UX is good for business.
67. What is good ux design? 6 principles:
1. User experiences are subjective
2. Users just care about themselves
3. Everybody must think about the user - not just the ux designers
4. Uninvolved clients breeds uninvolved users
5. Users will always try their best
6. It is impossible to cheat the user
68.
69. Thank you!
Kjartan Michalsen, Logica Norway // kjartan@ux.no // twitter.com/liksom
Kjartan Dannatt, Olav Thon Gruppen // kjartan.dannatt@thonhotels.no
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