The document discusses how social software initiatives in libraries often fail and provides recommendations for successful Library 2.0 projects. It notes that initiatives often fail because they are not tied to the library's strategic goals or planned and supported over time. Successful projects clearly define goals tied to the institution, involve staff in planning, devote ongoing time and support, and continually assess the initiative. The document advocates for developing a culture open to new ideas, risk, creativity, and networking to support sustainable Library 2.0 projects.