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LearningCafe Year End Webinar - Looking back at 2016. What is coming in 2017?
- 1. Knowledge Sharing Better Practices Experienced Panel Thurs, 15th Dec 2016, 12-1 PM, Sydney Ways to participate: • Q&A Box - comment, whinge & opinions • Twitter Backchannel - @lrncafe #LearningTrends LearningCafe Year End Webinar Looking back at 2016. What’s coming in 2017?
- 2. INTRODUCTIONS Registrations115+ Peter Hall Head of Learning and Development – Australia and Asia Pacific QBE Rob Wilkins Leader – Information Management NSW Department of Education 85+ Organisations 2 Jeevan Joshi Producer LearningCafe & CapabilityCafe AbbVie AIB ANZ APA Group Auspost/StarTrack Australian Red Cross Blood Service BNZ Brightcookie CBH Group Coco Cola Amatil Cerner Churches of Christ in Qld Coca-Cola Beverages Africa CSIRO CUB DEDJTR Department of Employment Dept of Employment Dimension Data Director Education Asia Pacific PL Downer Elders Insurance (QBE) Emmersive Infotech Enable Performance Consulting Ericsson EY Fairfax Media Future Knowledge HSBC IAG IAG New Zealand IECL IMC InspirePro Latitude Financial Services Le Cordon Bleu Macquarie Maura Fay Group McGrathNicol MCI NAB NATA NSW Department of Education Penrith City Council Pernod Ricard Winemakers Qantas Quest Apartment Hotels Rio Tinto Sax Institute Sewells-MSX International Shine Lawyers Siemens Ltd SimTabs SMS Management & Technology St John Ambulance WA TAFE NSW TCSA University of Sydney Wavelength Webqem Westpac White Springs Wiztango Yarno
- 3. Thought Leadership Webinar Discussions UnConference Blog Magazine Coffee Catch Ups Capability Building Workshops Community of Professionals with a focus on implementing ideas Building Capability 3
- 4. JEEVAN JOSHI Producer at LearningCafe & CapabilityCafe 4
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- 9. 9 Change in L&D capability gap between 2014 and 2015 According to Deloitte’s Global Human Capital Trends 2016 report the gap between the importance of employee development and L&D’s perceived ability to meet that need has jumped by 430 percent during the past two years.
- 10. 10 Invisible L&D The intersection of career management and worker development The rise of contextualization Systemic learner experience The expansion of the learning technology universe Source:http://blog.bersin.com/invisible-ld/ L&D 2016 / 2017 : Deloitte Invisible, Contextual & Systemic
- 11. 11 Deloitte: 8 key trends in Learning and Development 2015 - 2016 Source: http://www.consultancy.uk/news/2428/deloitte-8-key-trends-in-learning-and-development
- 12. My Own Learning Journey – Portfolio Approach 12 Advice Digital Learning Adviser – Fairfax (0.5/ 6 months) Future Capabilities Adviser Westpac (0.4/ 4 months) Build Knowledge Learn & Experiment Agile /Journey Mapping VR/ Minecraft Capability Management Innovation Management Build Solutions Agile LMS Selection (2) Video based Learning Online Course Development (3) Build Business Conduct Workshops Agile for L&D Business Acumen for L&D Content Curation for L&D CapabilityCafe Workshops for L&D Build LCafe Systems and team Economics Digital Marketing
- 13. Changing Rubric for L&D #1 Design for Real Constraints 13 Annual and Project Budget $$$ Business Requirements Learning Delivered
- 14. Changing Rubric for L&D #1 Design for Real Constraints 14 Annual and Project Budget $$$ Business Requirements Learning Delivered Learner Time Learner Cognitive Bandwidth Knowledge Half Life
- 15. Changing Rubric for L&D #1 Design for Real Constraints 15 Annual and Project Budget $$$Business Requirements Learning Delivered Learner Time Learner Cognitive Bandwidth Knowledge Half Life Compact Smart Chunked Multiple formats KPI For L&D Reduce time spent on Learning
- 16. Changing Rubric for L&D #2 Without Integration, Learning is likely to be Ineffective 16 Knowledge Management Learning Culture & Leadership Process & Systems Capability Management
- 17. Changing Rubric for L&D #3 L&D Capability needs new depth and width 17 Business Partnership Project Management L&D Theory Analysis Design Development Implementation Evaluation Digital Acumen
- 18. Sources of L&D Professional Development 18 Business Partnership Project Management L&D Theory Analysis Design Development Implementation Evaluation Digital Acumen CERT IV + Bachelors/Masters Most Least Work Experience Classroom Training Formal Qualifications Blogs, videos, informal Learning Acquisition Growth ? ?
- 19. Professional Development Framework for the Next Gen L&D – Depth & Width 19 Business Partnership Project Management L&D Theory Analysis Design Development Implementation Evaluation DigitalAcumen ConsultingApproach BusinessAcumen Agile&DesignThinking Emerging Tech Start Up/ Entrepreneurship Consumer Trends Workforce/HR Trends Emerging Research in Management Industry Knowledge
- 20. Professional Development Framework for the Next Gen L&D - Where do I start? 20 Business Partnership Project Management L&D Theory Analysis Design Development Implementation Evaluation DigitalAcumen ConsultingApproach BusinessAcumen Agile&DesignThinking Emerging Tech Start Up/ Entrepreneurship Consumer Trends Workforce/HR Trends Emerging Research in Management Industry Knowledge Highest Priority Lowest Priority Recommended for 2017
- 21. Professional Development Framework for the Next Gen L&D - How 21 Business Partnership Project Management L&D Theory Analysis Design Development Implementation Evaluation DigitalAcumen ConsultingApproach BusinessAcumen Agile&DesignThinking Emerging Tech Start Up/ Entrepreneurship Consumer Trends Workforce/HR Trends Emerging Research in Management Industry Knowledge Highest Priority Lowest Priority Recommended for 2017 Work Experience Formal Qualifications Classroom Training Blogs, videos, informal Learning
- 22. Depth & Width with LearningCafe in 2017 22 F2F Workshops Sydney & Melbourne • Content Curation • Getting Ready for TinCan/xAPI • User Generated Content • Community Management • Digital Immersion for L&D • Designing Portals • Agile for Learning • Blended Learning Design • Consulting Approach for L&D • Effective Capability Management • Business Acumen for L&D • Enterprise Learning Architecture • Practical Learning & Measurement UnConference & Learning Events • Sydney LearningCafe Feb 23 – 440 +GST • Sydney CapabilityCafe Jun 20 • Melbourne LearningCafe Aug 16 • Sydney Business Games for L&D Oct 12 • Melbourne Business Games Nov Nov 16 Webinar & Blogs • 5 LearningCafe Webinars • 5 CapabilityCafe Webinars • Blogs on LearningCafe & CapabilityCafe new new new new new new new new
- 23. And How ? 23 Business Partnership Project Management L&D Theory Analysis Design Development Implementation Evaluation DigitalAcumen ConsultingApproach BusinessAcumen Agile&DesignThinking Emerging Tech Start Up/ Entrepreneurship Consumer Trends Workforce/HR Trends Emerging Research in Management Industry Knowledge Work Experience Classroom Training Formal Qualifications Blogs, videos, informal Learning
- 24. PETER HALL Head of Learning and Development – Australia and Asia Pacific at QBE 24
- 25. 2016 Observations • The challenge to do more with less becomes even more ‘the new normal’ • If we thought technology might go away – it’s impacting learning even more • I don’t think we still have the right skills • What’s happened to pure design roles • We need to be all-rounders
- 26. Predictions for 2017 • Be ready to challenge your long established paradigms – be a heretic • L&D people need to be pragmatists • Get serious about broad L&D capability development • F2F will continue to reduce • More (and more) video
- 27. Reflections on what I’ve learned in 2016 • Stakeholder engagement is the key • Don’t be limited by your uncomfortableness • Continue to educate the business using their language but also push it • Share your knowledge with others
- 28. ROB WILKINS Leader – Information Management at NSW Department of Education 28
- 29. L&D Skills are quickly becoming specialised …… and irrelevant at times • Due to shift in economic models and employment growth and technology impacts on industries • Disruption will continue which will force new curriculum • We need skills to deal with the requirements organisations need and especially to deal with disruption • They will need them at twice the speed • Need agile models of delivery and refocussed effort on how we support learning transfer • We should not have L&D where it is not required • Focus should be on the 70 of the 70:20:10 • Leadership is the final bastion of L&D that will resist change.
- 30. Projected Employment Growth Health Care and Social Assistance 23.2% Professional, Scientific and Technical Services 14.0% Education and Training 11.3%Retail Trade 9.8% Accommodation and Food Services 9.2% Construction 8.1% Transport, Postal and Warehousing 4.9% Public Administration and Safety 4.8% Financial and Insurance Services 3.5% Other 11.2% Source: Australian Government Industry Employment Projections; 2016 Report’ Release date: March 2016
- 31. The Raw Numbers ('000) (%) Agriculture, Forestry and Fishing -9.4 -3.1 Mining -31.9 -14.1 Manufacturing -45.7 -5.3 Electricity, Gas, Water and Waste Services 0.8 0.6 Construction 87.0 8.3 Wholesale Trade 3.1 0.8 Retail Trade 106.0 8.4 Accommodation and Food Services 98.8 12.0 Transport, Postal and Warehousing 52.2 8.5 Information Media and Telecommunications 8.8 4.0 Financial and Insurance Services 37.4 8.5 Rental, Hiring and Real Estate Services 25.8 11.9 Professional, Scientific and Technical Services 151.2 14.8 Administrative and Support Services 32.6 7.8 Public Administration and Safety 51.2 7.0 Education and Training 121.7 13.0 Health Care and Social Assistance 250.2 16.4 Arts and Recreation Services 24.5 10.8 Other Services 25.5 5.3 All Industries 989.7 8.3 Industry Projected employment growth – five years to November 2020 Source: Australian Government Industry Employment Projections; 2016 Report’ Release date: March 2016
- 32. The commentary on the numbers • The Department of Employment projects employment to increase by 989,700 (or 8.3 per cent) by November 2020. • Employment is projected to increase in 16 of the 19 broad industries over the five years to November 2020, • The long term structural shift in employment towards services industries is projected to continue over the coming five years. • Largest contribution to employment growth • Health Care and Social Assistance (+250,200), followed by • Professional, Scientific and Technical Services (151,200), • Education and Training (121,700) and Retail Trade (106,000). • Declines in Agriculture, Forestry and Fishing, Mining and Manufacturing
- 33. So what? 15 years ago eLearning was just beginning and now the future will be “learning experiences” driven by the employee choice. L&D functions don’t have the capability and could be left behind. Outsourced models of expertise can replace L&D now.
- 34. In 2016 L&D Shifted…. For Good
- 35. 4 Trends Continue….. and grow Mobile learning Micro-learning Self-directed learning Immersive learning
- 36. We Need New Skills
- 37. Organisations need new Curricula • Search and 'find' skills for finding the right information and “trusted” information when it's needed • Critical thinking skills to extract meaning and significance • Creative & design thinking skills to generate new ideas • Analytical skills for solving problems and making decisions • Networking skills to identify and build relationships with others who are potential sources of knowledge and expertise, within and outside the organisation • People skills to build trust and productive relationships that are mutually beneficial for information sharing • Reason and argument using data to extract meaning and significance • The ability to validate data and the underlying assumptions on which information and knowledge is based.
- 38. LET US TALK TO THE PANEL AND YOU 38
- 39. www.learningcafe.com.au lrncafe http://bit.ly/lcafefb blogs learning conversations free resources workshops UnConference 2016 Sydney Melbourne Webinar recording, ebooks, L&D frameworks Building Effective Employee Social Networks 39 Ideas@work Collaborations
- 40. Next Steps Join Special Interest Community Attend Workshops Attend UnConference Melbourne Brisbane LearningCafe LinkedIn Subgroup Register interest www.learningcafe.com.au Register interest www.learningcafe.com.au Or send us an email - enquiry@learningcafe.com.au 40