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the near future of learning technology

Digital technology is creating a huge opportunity to elevate the learning and talent development function from a distraction to a driver of business results. But effectively adapting L&D to our always-on workforce is harder than ever. Reality is getting more virtual. Intelligence is getting more artificial. Data is getting bigger. This talent-packed Q&A will feature a discussion with Bersin by Deloitte analyst, Dani Johnson, and 3 learning trailblazers: - Barry Murphy, global learning at airbnb - Chris Trout, VP of L&D at The Walt Disney Company - Amy Rouse, Senior Learning Strategist, formerly of AT&T We will dive into just how these leaders are adapting and evolving to confront the digital disruption of L&D.

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The Near Future of Learning Technology
Facilitator: Dani Johnson, VP Learning & Career Research Bersin by Deloitte, Deloitte Consulting LLP
Panelist: Barry Murphy, Global Learning at AirBNB
Panelist: Chris Trout, VP of L&D, The Walt Disney Company
Panelist: Amy Rouse, Senior Learning Strategist, formerly at AT&T
Host: Todd Tauber, VP Product Marketing, Degreed
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 2
Degreed is a career-long
learning platform. We
help organizations and
people target learning at
their skills gaps —
however and wherever
they build their expertise.
INTERNAL LEARNING & TALENT SYSTEMS
+
EXTERNAL TRAINING CONTENT
+
INFORMAL LEARNING ECOSYSTEM
ABOUT
DEGREED
LMS
Instructor-
led classes
Videos
Webinars
Custom
Portals
Online
Courses
MOOCs
Books
Articles
Live
Events
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 3
Dani Johnson
VP Learning & Career Research
Bersin by Deloitte
Deloitte Consulting LLP
Barry Murphy
Global Learning
AirBNB
Amy Rouse
Senior Learning Strategist
Formerly at AT&T
Chris Trout
VP of L&D
The Walt Disney World
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 4
1. Planning for it
2. Selecting it
3. Making it work for you
The near future of learning technology in 3 parts…
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 5
PLANNING FOR NEW
LEARNING TECHNOLOGY
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 6
Which practices or tools do you use to understand what and how workers learn in your
organization (check all that apply)?
A QUESTION FOR YOU (#1)
 Analyzing LMS / HR data
 Design thinking
 Interviews or focus groups
 Personas or journey maps
 Surveys

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the near future of learning technology

  • 1. The Near Future of Learning Technology Facilitator: Dani Johnson, VP Learning & Career Research Bersin by Deloitte, Deloitte Consulting LLP Panelist: Barry Murphy, Global Learning at AirBNB Panelist: Chris Trout, VP of L&D, The Walt Disney Company Panelist: Amy Rouse, Senior Learning Strategist, formerly at AT&T Host: Todd Tauber, VP Product Marketing, Degreed
  • 2. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 2 Degreed is a career-long learning platform. We help organizations and people target learning at their skills gaps — however and wherever they build their expertise. INTERNAL LEARNING & TALENT SYSTEMS + EXTERNAL TRAINING CONTENT + INFORMAL LEARNING ECOSYSTEM ABOUT DEGREED LMS Instructor- led classes Videos Webinars Custom Portals Online Courses MOOCs Books Articles Live Events
  • 3. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 3 Dani Johnson VP Learning & Career Research Bersin by Deloitte Deloitte Consulting LLP Barry Murphy Global Learning AirBNB Amy Rouse Senior Learning Strategist Formerly at AT&T Chris Trout VP of L&D The Walt Disney World
  • 4. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 4 1. Planning for it 2. Selecting it 3. Making it work for you The near future of learning technology in 3 parts…
  • 5. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 5 PLANNING FOR NEW LEARNING TECHNOLOGY
  • 6. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 6 Which practices or tools do you use to understand what and how workers learn in your organization (check all that apply)? A QUESTION FOR YOU (#1)  Analyzing LMS / HR data  Design thinking  Interviews or focus groups  Personas or journey maps  Surveys
  • 7. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 7 What was the process for understanding how workers learned in your organization?
  • 8. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 8 How did you build the business or investment case?
  • 9. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 9 SELECTING NEW LEARNING TECHNOLOGY
  • 10. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 10 Which of these factors are most important to your organization when selecting learning technologies (choose your top 3)? A QUESTION FOR YOU (#2)  Cost / price  Ease of integration with other systems  Product vision / roadmap  Reputation or brand  Service and support  Time to value / return  User interface / user experience
  • 11. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 11 How did you make the decision for building or buying?
  • 12. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 12 How did you navigate and differentiate vendors?
  • 13. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 13 MAKING LEARNING TECHNOLOGY WORK FOR YOUR ORGANIZATION
  • 14. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 14 Which technology will have the biggest positive impact on your L&D team’s ability to respond to shifting worker demands over the next 3 years (choose only one)? A QUESTION FOR YOU (#3)  APIs  Artificial intelligence / machine learning  Collaboration / social networking platforms  Learner experience / engagement platforms  Learning analytics / learning records stores  Learning management systems  Video / micro-learning  Virtual or augmented reality
  • 15. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 15 What influenced the decision of integrating various systems or choosing an integrated system?
  • 16. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 16 What adjustments to the organization did you make to prepare for these new technologies?
  • 17. The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 17 ANYQUESTIONS? FOR DANI danjohnson@deloitte.com @bersin @danij2 FOR THE PANEL (OR DEGREED) todd@degreed.com @degreed @toddtauber
  • 18. About Deloitte As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the “Deloitte Network”) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Copyright © 2016 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited