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Dessler 07

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HUMAN RESOURCE MANAGEMENT …

HUMAN RESOURCE MANAGEMENT
Eleventh Edition
GARY DESSLER

Published in: Technology, Business

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  • 1. Interviewing Candidates Chapter 7 Part 2 | Recruitment and Placement
  • 2. After studying this chapter, you should be able to:
    • List the main types of selection interviews.
    • Explain and illustrate at least six factors that affect the usefulness of interviews.
    • Explain and illustrate each guideline for being a more effective interviewer.
    • Effectively interview a job candidate.
  • 3. Basic Features of Interviews Interview Structure Interview Administration Selection Interviews Interview Content
  • 4. Types of Interviews Selection Interview Appraisal Interview Exit Interview Types of Interviews
  • 5. Interview Formats Unstructured or Nondirective Interview Interview Formats Structured or Directive Interview
  • 6. Interview Content Situational Interview Stress Interview Behavioral Interview Job-Related Interview Types of Questions
  • 7. Administering the Interview Unstructured Sequential Interview Structured Sequential Interview Panel Interview Mass Interview Phone and Video Interviews Computerized Interviews Web-Assisted Interviews Ways in Which Interviews Can Be Conducted
  • 8. What Can Undermine An Interview’s Usefulness? Nonverbal Behavior and Impression Management Applicant’s Personal Characteristics Interviewer Behavior Factors Affecting Interviews First Impressions (Snap Judgments) Interviewer’s Misunderstanding of the Job Candidate-Order (Contrast) Error and Pressure to Hire
  • 9. How to Conduct a More Effective Interview Suggestions: Prepare for the Interview Structure Your Interview Establish Rapport Ask Questions Close the Interview Review the Interview 1 2 3 4 5 6
  • 10. K E Y T E R M S
    • unstructured or nondirective interview
    • structured or directive interview
    • situational interview
    • behavioral interview
    • job-related interview
    • stress interview
    • unstructured sequential interview
    • structured sequential interview
    • panel interview
    • mass interview
    • candidate-order error