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Dessler 07


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Eleventh Edition

Published in: Technology, Business
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Dessler 07

  1. 1. Interviewing Candidates Chapter 7 Part 2 | Recruitment and Placement
  2. 2. After studying this chapter, you should be able to: <ul><li>List the main types of selection interviews. </li></ul><ul><li>Explain and illustrate at least six factors that affect the usefulness of interviews. </li></ul><ul><li>Explain and illustrate each guideline for being a more effective interviewer. </li></ul><ul><li>Effectively interview a job candidate. </li></ul>
  3. 3. Basic Features of Interviews Interview Structure Interview Administration Selection Interviews Interview Content
  4. 4. Types of Interviews Selection Interview Appraisal Interview Exit Interview Types of Interviews
  5. 5. Interview Formats Unstructured or Nondirective Interview Interview Formats Structured or Directive Interview
  6. 6. Interview Content Situational Interview Stress Interview Behavioral Interview Job-Related Interview Types of Questions
  7. 7. Administering the Interview Unstructured Sequential Interview Structured Sequential Interview Panel Interview Mass Interview Phone and Video Interviews Computerized Interviews Web-Assisted Interviews Ways in Which Interviews Can Be Conducted
  8. 8. What Can Undermine An Interview’s Usefulness? Nonverbal Behavior and Impression Management Applicant’s Personal Characteristics Interviewer Behavior Factors Affecting Interviews First Impressions (Snap Judgments) Interviewer’s Misunderstanding of the Job Candidate-Order (Contrast) Error and Pressure to Hire
  9. 9. How to Conduct a More Effective Interview Suggestions: Prepare for the Interview Structure Your Interview Establish Rapport Ask Questions Close the Interview Review the Interview 1 2 3 4 5 6
  10. 10. K E Y T E R M S <ul><li>unstructured or nondirective interview </li></ul><ul><li>structured or directive interview </li></ul><ul><li>situational interview </li></ul><ul><li>behavioral interview </li></ul><ul><li>job-related interview </li></ul><ul><li>stress interview </li></ul><ul><li>unstructured sequential interview </li></ul><ul><li>structured sequential interview </li></ul><ul><li>panel interview </li></ul><ul><li>mass interview </li></ul><ul><li>candidate-order error </li></ul>