Uploaded byKathy Stanford Jackson
What is the difference between a Policy, Process, and Procedure
Policies define the rules and guidelines that govern an organization, including strategic goals and responsibilities. Processes are series of tasks and activities to achieve a business outcome and may involve multiple departments. Procedures provide the detailed steps to perform each task within a process. Together, policies, processes, and procedures form a hierarchy with policies at the top level guiding broader processes, which are broken down into specific procedures.
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What is the difference between a Policy, Process, and Procedure
- 1. What is theDifference Between a Policy, Process, and Procedure? Kathy Stanford-Jones eDocumentation Process™ www.KCGGroup.com Policies, Processes, and Procedures that are www.DocumentationProcess.com Clear, Concise, Complete, And Correct™
- 2. Hollywood to LosAngeles* *MapQuest.com
- 3. Hollywood to LosAngeles Policy Process Procedure
- 4. Policy Qualities Policy containsthe laws, guidelines, strategic goals and rules under which an enterprise operates and governs itself. Why the Policy is required. What is the Policy Who is responsible for the execution and enforcement of the Policy
- 5. Process Qualities Processis a series of activities or tasks that obtain a desired business outcome. They are usually cross- functional and may have Sub Processes. Procure to Pay Process What major functions Procurement 2.0 are performed 1.0 Purchase Requisition material Who is responsible to Receiving 3.0 Receive material perform the Process (department, division) Accounts Payable 4.0 Invoice 5.0 Issue payment End Process As needed, a summary 3.0 Receive Material block may be added 3.1 3.2 Receiving Receive Create material receiver 3.0 Receive material Who: Receiving manager 3.3 3.4 What: Reconcile End Quality Inspect Accept Yes process When: Daily material material Where: Receiving system How: Report 99 No Procurment Control: Quantity of goods 3.5 Disposition received to Dollar value of PO instructions
- 6. Procedure Qualities Procedures arethe detailed steps to perform a Process activity or task. Procedures can take the form of a work instruction, a desk top Procedure, a quick reference guide, or a more detailed Procedure. How to perform a specific task What steps are performed
- 7. Policies, Processes, andProcedures Form a Hierarchy Policies Processes Procedures
- 8. Policies, Processes, andProcedures Form a Hierarchy Policies Policy Policy Processes Process Process Sub Process Procedures Procedure Procedure Procedure Procedure Procedure Procedure Procedure Procedure Procedure Procedure
- 9. eDocumentation Process™ The informationfor this presentation is from the eDocumentation Process™. The eDocumentation Process™ is a methodology for developing Policies, Processes, and Procedures that are clear, concise, complete, and correct™, Visit our web sites for more information. www.DocumentationProcess.com www.KCGGroup.com
Editor's Notes
- #3 Policies are the laws and guidelines. In driving, a policy would be the speed limit, coming to a full stop at a stop sign. These would vary from country to country. Processes is a series of tasks to obtain a desired outcome. Based on the desired outcome, using freeways or using only side streets, the process would be different. But to perform the process all the related Policies must be enforced (or you might get a ticket!). Processes give an overview, from a high level to a more detailed level, depending upon the need. Procedures give the detailed steps for that activity.
- #4 Policies are the laws and guidelines. In driving, a policy would be the speed limit, coming to a full stop at a stop sign. These would vary from country to country. Processes is a series of tasks to obtain a desired outcome. Based on the desired outcome, using freeways or using only side streets, the process would be different. But to perform the process all the related Policies must be enforced (or you might get a ticket!). Processes give an overview, from a high level to a more detailed level, depending upon the need. Procedures give the detailed steps for that activity.