SlideShare a Scribd company logo
1 of 89
Dietitians in the Digital AgeHow to Seize Social Media To Educate the Public, Build Your Personal Brand and Advance Your Career DCE Leadership Retreat April 29, 2010
@janethelm Facebook.com/janethelm Facebook.com/NutritionUnplugged NutritionUnplugged.com Janet Helm, MS, RD Chief Food and Nutrition Strategist, North America Weber Shandwick
3 #DiabetesRD
1 2 3 Provide a quick overview of                              social media  Showcase digital tools and rules Offer tangible, actionable ideas to help dietitians dive in
OK,DIETITIANS  the digital age is HERE…
6
It’s not  just a bunch of destinations
Social media is a change in expectations.Now: We can the get things we need from one another. Instead of just from traditional institutions -- like media, corporations  or the government.
[object Object]
Products and services
Support and resources
Health information
Nutrition adviceSocial media is a change in expectations.It’s how: We get the things we need from one another. Instead of just from traditional institutions, like media, corporations or the government.
How Americans Get Health Information Has Changed 61% 41% 50% Of patients leave a physician’s office unsure of what they were told. Of them read about other’s medical experiences on social websites or blogs. Of Americans go online to research health information We look for health information for ourselves online and for each other.                       Half of all health searches are on behalf of someone else. And two-thirds of us talk with someone else about what we find online. The Social Life of Health Information, Pew Internet and American Life Project, 2009
How people get nutrition information has changed… 11
We No Longer Have a Monopoly as The Nutrition Experts 12 http://www.flickr.com/photos/thechuck/3008542159/
People Hear Who Talks The Loudest 13
14 125, 650 followers 296, 834 people like
16
Web 1.0 vs. Web 2.0 Content is private/closed Content is public/open Established experts Everyone’s an expert Companies/brands in control Consumers in control Web sites are aboutself-expression  (one-way conversation) Blogs are about engagement (two-way conversation) 17
The old communications model was a monologue.
Web 2.0 is a DIALOGUE.
Ideals of the Social Web
Web 1.0 Static Centrally managed Slow to change Unidirectional Tech-heavy
Web 1.0
Web 2.0 23
How can dietitians benefit fromSOCIAL media?
answerquestions,     	be a resource
	CONNECT and                                                                        	network
Attract NEW BUSINESS
T Establish THOUGHT 	LEADERSHIP
Build your PERSONAL 	BRAND
Personal Branding 	The process individuals and entrepreneurs differentiatethemselves and stand out from the crowd by identifying and articulating their unique value proposition…and then leverage it across platforms with a consistent message and image to achieve a specific goal. “To be in business today,                                             our most important job is to be head marketer for the brand called You.” -- Tom Peters
Elevating Your Brand Online Taking control of your  Increasing your  social equity
38
Create A Google Profile 39 Your virtual calling card Increase your searchability Control the message Promote links to your blog, social networking platforms
So, Do I Start My Own…
To Blog, Or Not To Blog Think about WHY you want to have your own blog What are your reasons, what’s your end goal? Do you have something unique to say? Are you willing and able to say it? Are you willing to be challenged and criticized? Are you able and willing to dedicate the time and resources?
“ The main reason to blog is that you have something to say to the world – and you want to see what the world has to say back. ”
200,000,000 blogs
There are tons of blogsout there,  with tons of voices.
So do your research  to explore the other blogs in your space.
And then focus your topic  so that you’re the best (or the ONLY)  blog in your area.
At this point, you should be able to distill your blog topic into a single short sentence. anELEVATOR pitch, if you will
No. 1 Pick a Topic That’s  Uniquely You
Define Your Niche
No. 2 Have a Point of View
“ 	A strong personality. We want food bloggers who are fun, intelligent, opinionated, creative, make us think, and make us learn. No matter what they're writing about, we want them to be passionate and well informed.                                    			                  						-- Dianne Jacob ”
No. 3 Be Newsworthy
No. 4 Build Real Relationships
No. 5 Make it Easy to  Spread the Word
No. 6 Be Transparent
Ethical Blogging
71% have greater visibility in their industry 63% said clients purchased products and services 56% now regarded as a thought leader 40% asked to speak at conferences Benefits of Blogging
new business opportunities,                                                                        incremental income
Monetization and Revenue Professional bloggers monetize their blogs via: 40% display ads (up from 28% in 2008) 39% search ads 36% affiliate links 8%   paid postings Self-employed bloggers are the most likely to sell their inventory through a blog ad network and use affiliate links 2 out of 3 part-timers and self-employed bloggers use self-serve ad platforms 17% say blogging is their primary income
Register Your Domain Name
Choose a Blogging Platform
Study Other Blogs
How Do You Handle It All? 73 How do you handle it all?
Building Your Follower Base Follow influential people Tweet from events you attend Include helpful links in your tweets Learn the etiquette Add Twitter handle to all your signatures Compliment and acknowledge (#FF) Answer questions Retweet often Include relevant hashtags (#nutrition) Offer advice Be helpful!
Twitter Tools You Can Use
80
81
So whether you plan toLISTEN, CONNECT or CREATE…
JUMP IN!

More Related Content

What's hot

What's hot (20)

Introduction to Social Media for The Vermont Council
Introduction to Social Media for The Vermont CouncilIntroduction to Social Media for The Vermont Council
Introduction to Social Media for The Vermont Council
 
Social Media for Branding - Toastmasters
Social Media for Branding - ToastmastersSocial Media for Branding - Toastmasters
Social Media for Branding - Toastmasters
 
11th SHRM Vermont State Annual Conference
11th SHRM Vermont State Annual Conference11th SHRM Vermont State Annual Conference
11th SHRM Vermont State Annual Conference
 
What's your social media strategy
What's your social media strategyWhat's your social media strategy
What's your social media strategy
 
Social media-strategy woolworths
Social media-strategy woolworthsSocial media-strategy woolworths
Social media-strategy woolworths
 
Emerging From The Blender Alexandra Lawrenz
Emerging From The Blender   Alexandra LawrenzEmerging From The Blender   Alexandra Lawrenz
Emerging From The Blender Alexandra Lawrenz
 
Introduction to Social Media: Using Social Media in your Marketing Plan
Introduction to Social Media: Using Social Media in your Marketing PlanIntroduction to Social Media: Using Social Media in your Marketing Plan
Introduction to Social Media: Using Social Media in your Marketing Plan
 
Integrate PR & Social Media Tactics
Integrate PR & Social Media TacticsIntegrate PR & Social Media Tactics
Integrate PR & Social Media Tactics
 
Social Media Marketing Strategy & Planning
Social Media Marketing Strategy & PlanningSocial Media Marketing Strategy & Planning
Social Media Marketing Strategy & Planning
 
Content Curation: Bringing Meaning to Chaos From Info360 2012
Content Curation: Bringing Meaning to Chaos From Info360 2012Content Curation: Bringing Meaning to Chaos From Info360 2012
Content Curation: Bringing Meaning to Chaos From Info360 2012
 
Breaking into social media marketing
Breaking into social media marketingBreaking into social media marketing
Breaking into social media marketing
 
Social Media Action Plan Template
Social Media Action Plan TemplateSocial Media Action Plan Template
Social Media Action Plan Template
 
Social Media For Small Business 5 10 11
Social Media For Small Business   5 10 11Social Media For Small Business   5 10 11
Social Media For Small Business 5 10 11
 
Social media strategy
Social media strategySocial media strategy
Social media strategy
 
Cata Media Training Handbook
Cata Media Training HandbookCata Media Training Handbook
Cata Media Training Handbook
 
Flooring The Consumer: Developing Community and Delivering Wow!
Flooring The Consumer: Developing Community and Delivering Wow!Flooring The Consumer: Developing Community and Delivering Wow!
Flooring The Consumer: Developing Community and Delivering Wow!
 
Beginners guide to social media (2010 ALGIM Web Symposium)
Beginners guide to social media (2010 ALGIM Web Symposium)Beginners guide to social media (2010 ALGIM Web Symposium)
Beginners guide to social media (2010 ALGIM Web Symposium)
 
Social media marketing plan template 2023
Social media marketing plan template 2023Social media marketing plan template 2023
Social media marketing plan template 2023
 
CGA 2008: Innovative Marketing Kate Pietrelli
CGA 2008: Innovative Marketing Kate PietrelliCGA 2008: Innovative Marketing Kate Pietrelli
CGA 2008: Innovative Marketing Kate Pietrelli
 
Saaf 2011
Saaf 2011 Saaf 2011
Saaf 2011
 

Similar to Dce leadership retreat

Why Social media strategy
Why Social media strategyWhy Social media strategy
Why Social media strategy
Tuan Loc Nguyen
 
Social Media & Leadership
Social Media & LeadershipSocial Media & Leadership
Social Media & Leadership
Andy Huckaba
 
Creating An Integrated Social Media Strategy
Creating An Integrated Social Media StrategyCreating An Integrated Social Media Strategy
Creating An Integrated Social Media Strategy
pholbrook
 
Creating An Integrated Social Media Strategy
Creating An Integrated Social Media StrategyCreating An Integrated Social Media Strategy
Creating An Integrated Social Media Strategy
pholbrook
 

Similar to Dce leadership retreat (20)

Social Media and How to Enhance Your Personal, Professional and Community Out...
Social Media and How to Enhance Your Personal, Professional and Community Out...Social Media and How to Enhance Your Personal, Professional and Community Out...
Social Media and How to Enhance Your Personal, Professional and Community Out...
 
Social Media for Your Career
Social Media for Your CareerSocial Media for Your Career
Social Media for Your Career
 
Social Media - Finding and Maximizing the Right Channel(s) For Your Business
Social Media - Finding and Maximizing the Right Channel(s) For Your BusinessSocial Media - Finding and Maximizing the Right Channel(s) For Your Business
Social Media - Finding and Maximizing the Right Channel(s) For Your Business
 
Social media strategy
Social media strategySocial media strategy
Social media strategy
 
Why Social media strategy
Why Social media strategyWhy Social media strategy
Why Social media strategy
 
CPMA Presentation
CPMA PresentationCPMA Presentation
CPMA Presentation
 
Personal Branding & Digital Marketing
Personal Branding & Digital Marketing Personal Branding & Digital Marketing
Personal Branding & Digital Marketing
 
Social Media & Leadership
Social Media & LeadershipSocial Media & Leadership
Social Media & Leadership
 
Social Media Basics
Social Media Basics Social Media Basics
Social Media Basics
 
Southeast Louisiana Small Business Conference: Social Media 101
Southeast Louisiana Small Business Conference: Social Media 101Southeast Louisiana Small Business Conference: Social Media 101
Southeast Louisiana Small Business Conference: Social Media 101
 
Aesthetics Social Media Presentation
Aesthetics Social Media PresentationAesthetics Social Media Presentation
Aesthetics Social Media Presentation
 
Leveraging the Power of Social Media
Leveraging the Power of Social MediaLeveraging the Power of Social Media
Leveraging the Power of Social Media
 
Leveraging the Power of Social Media
Leveraging the Power of Social MediaLeveraging the Power of Social Media
Leveraging the Power of Social Media
 
Developing Your Social Media Business Strategy
Developing Your Social Media Business StrategyDeveloping Your Social Media Business Strategy
Developing Your Social Media Business Strategy
 
Heligonix social media presentation sv
Heligonix social media presentation svHeligonix social media presentation sv
Heligonix social media presentation sv
 
Making Sense of Internet Marketing CODESM
Making Sense of Internet Marketing CODESMMaking Sense of Internet Marketing CODESM
Making Sense of Internet Marketing CODESM
 
Creating An Integrated Social Media Strategy
Creating An Integrated Social Media StrategyCreating An Integrated Social Media Strategy
Creating An Integrated Social Media Strategy
 
Creating An Integrated Social Media Strategy
Creating An Integrated Social Media StrategyCreating An Integrated Social Media Strategy
Creating An Integrated Social Media Strategy
 
Social media 101
Social media 101Social media 101
Social media 101
 
Strategies for Social Media Success - Ohio Public Information Network Present...
Strategies for Social Media Success - Ohio Public Information Network Present...Strategies for Social Media Success - Ohio Public Information Network Present...
Strategies for Social Media Success - Ohio Public Information Network Present...
 

Recently uploaded

Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
kauryashika82
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
fonyou31
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
QucHHunhnh
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
PECB
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Krashi Coaching
 

Recently uploaded (20)

APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdf
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 

Dce leadership retreat

  • 1. Dietitians in the Digital AgeHow to Seize Social Media To Educate the Public, Build Your Personal Brand and Advance Your Career DCE Leadership Retreat April 29, 2010
  • 2. @janethelm Facebook.com/janethelm Facebook.com/NutritionUnplugged NutritionUnplugged.com Janet Helm, MS, RD Chief Food and Nutrition Strategist, North America Weber Shandwick
  • 4. 1 2 3 Provide a quick overview of social media Showcase digital tools and rules Offer tangible, actionable ideas to help dietitians dive in
  • 5. OK,DIETITIANS the digital age is HERE…
  • 6. 6
  • 7. It’s not just a bunch of destinations
  • 8. Social media is a change in expectations.Now: We can the get things we need from one another. Instead of just from traditional institutions -- like media, corporations or the government.
  • 9.
  • 13. Nutrition adviceSocial media is a change in expectations.It’s how: We get the things we need from one another. Instead of just from traditional institutions, like media, corporations or the government.
  • 14. How Americans Get Health Information Has Changed 61% 41% 50% Of patients leave a physician’s office unsure of what they were told. Of them read about other’s medical experiences on social websites or blogs. Of Americans go online to research health information We look for health information for ourselves online and for each other. Half of all health searches are on behalf of someone else. And two-thirds of us talk with someone else about what we find online. The Social Life of Health Information, Pew Internet and American Life Project, 2009
  • 15. How people get nutrition information has changed… 11
  • 16. We No Longer Have a Monopoly as The Nutrition Experts 12 http://www.flickr.com/photos/thechuck/3008542159/
  • 17. People Hear Who Talks The Loudest 13
  • 18. 14 125, 650 followers 296, 834 people like
  • 19.
  • 20. 16
  • 21. Web 1.0 vs. Web 2.0 Content is private/closed Content is public/open Established experts Everyone’s an expert Companies/brands in control Consumers in control Web sites are aboutself-expression (one-way conversation) Blogs are about engagement (two-way conversation) 17
  • 22. The old communications model was a monologue.
  • 23. Web 2.0 is a DIALOGUE.
  • 24. Ideals of the Social Web
  • 25. Web 1.0 Static Centrally managed Slow to change Unidirectional Tech-heavy
  • 28.
  • 29. How can dietitians benefit fromSOCIAL media?
  • 30. answerquestions, be a resource
  • 31. CONNECT and network
  • 33. T Establish THOUGHT LEADERSHIP
  • 35. Personal Branding The process individuals and entrepreneurs differentiatethemselves and stand out from the crowd by identifying and articulating their unique value proposition…and then leverage it across platforms with a consistent message and image to achieve a specific goal. “To be in business today, our most important job is to be head marketer for the brand called You.” -- Tom Peters
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41. Elevating Your Brand Online Taking control of your Increasing your social equity
  • 42. 38
  • 43. Create A Google Profile 39 Your virtual calling card Increase your searchability Control the message Promote links to your blog, social networking platforms
  • 44. So, Do I Start My Own…
  • 45. To Blog, Or Not To Blog Think about WHY you want to have your own blog What are your reasons, what’s your end goal? Do you have something unique to say? Are you willing and able to say it? Are you willing to be challenged and criticized? Are you able and willing to dedicate the time and resources?
  • 46. “ The main reason to blog is that you have something to say to the world – and you want to see what the world has to say back. ”
  • 48. There are tons of blogsout there, with tons of voices.
  • 49. So do your research to explore the other blogs in your space.
  • 50. And then focus your topic so that you’re the best (or the ONLY) blog in your area.
  • 51. At this point, you should be able to distill your blog topic into a single short sentence. anELEVATOR pitch, if you will
  • 52.
  • 53. No. 1 Pick a Topic That’s Uniquely You
  • 55. No. 2 Have a Point of View
  • 56. “ A strong personality. We want food bloggers who are fun, intelligent, opinionated, creative, make us think, and make us learn. No matter what they're writing about, we want them to be passionate and well informed. -- Dianne Jacob ”
  • 57. No. 3 Be Newsworthy
  • 58.
  • 59. No. 4 Build Real Relationships
  • 60.
  • 61.
  • 62. No. 5 Make it Easy to Spread the Word
  • 63.
  • 64. No. 6 Be Transparent
  • 66. 71% have greater visibility in their industry 63% said clients purchased products and services 56% now regarded as a thought leader 40% asked to speak at conferences Benefits of Blogging
  • 67. new business opportunities, incremental income
  • 68. Monetization and Revenue Professional bloggers monetize their blogs via: 40% display ads (up from 28% in 2008) 39% search ads 36% affiliate links 8% paid postings Self-employed bloggers are the most likely to sell their inventory through a blog ad network and use affiliate links 2 out of 3 part-timers and self-employed bloggers use self-serve ad platforms 17% say blogging is their primary income
  • 69.
  • 70.
  • 71.
  • 72.
  • 73.
  • 75. Choose a Blogging Platform
  • 77. How Do You Handle It All? 73 How do you handle it all?
  • 78.
  • 79.
  • 80.
  • 81. Building Your Follower Base Follow influential people Tweet from events you attend Include helpful links in your tweets Learn the etiquette Add Twitter handle to all your signatures Compliment and acknowledge (#FF) Answer questions Retweet often Include relevant hashtags (#nutrition) Offer advice Be helpful!
  • 82.
  • 83. Twitter Tools You Can Use
  • 84. 80
  • 85. 81
  • 86.
  • 87.
  • 88. So whether you plan toLISTEN, CONNECT or CREATE…
  • 91. Your Future Clients Are Digital Natives 87
  • 92. Now go out & CRUSH IT!
  • 93.
  • 94. Lack of defined objectives

Editor's Notes

  1. And the choices you have on how you interact…it’s endless.There are thousands of social media sites and platformsThere are 85,000 applications of things you can “do” on an iphone alone
  2. The size of social media is staggering70MM+ U.S. users on FacebookThat’s 2x the population of California!If Facebook were a country, it would be the world’s fourth largest.
  3. Gen Y tends to rely on their network of friends and their recommendations, not traditional ads. "Ads that push a slogan, an image, and a feeling, the younger consumer is not going to go for,'' says James R. Palczynski, retail analyst for Ladenburg Thalmann & Co. Instead, they respond to "humor, irony, and the unvarnished truth."