The Product Owners dilemma and how to solve it 2012 04-17

THE PRODUCT OWNERS DILLEMA & HOW TO SOLVE IT

The Product Owner:s Dilemma1. How to PRIORITIZE all requirements and suggestions from the different stakeholders on one hand and how to react on the teams suggestions for priorities at the other hand2. How to be able to give the team the right description of the requirements, so that the DESIGN meets the intentions and how to react to the presented results?

Bad designGood design

#1 consumer is king

#2 choices everywere

#3 design matters 3 miljon dollar button

How do you solve it? Who shall we please to get there?

The solution : UX designer 1. Priorities Grounded in the Effect Map and with good understanding of Usage Goals 2. Design skills Design before build Answering detail questions in build Evaluating design suggestions

Effect Management (Effektstyrning ®)= Ensure that the solution createsexpected business values (EBV) 1. Describe the EBV 2. Design for use 3. Measure sucess and adapt

Ensure that the solution createsexpected business values (EBV) 1. Describe the EBV Effect Goals Usage Goals 2. Design for use (koncept -> detail=sprints) Based on target groups needs + priorities Qualities that meets Usage Goals 3. Measure sucess and adapt (sprint + maintenance) Usage testing Log analysis

1. Describe the EBV

2. Design for use

3. Measure sucess and adapt A/B or Multivariate testing Weblogs for KPI:s

Quick tips – a summary 1. UX designer is the PO´s right hand 2. UX designer can make decisions for the PO in the team 3. UX design spec is requirements 4. DoD must contain a GO from the UX designer 5. UX design takes time! The design must be well gruounded before the story appears in current sprint. Grooming is the answer.

• Strategic design• 10yrs, 4offices, +70• Industry: Volvo, IKEA, SKF, SAAB, TetraPak Public sector : Kgl Biblioteket, Systembolaget Private Sector: Hemnet, Reseguiden

The Product Owners dilemma and how to solve it 2012 04-17

by inUse on Apr 27, 2012

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