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MAKING SENSE OF LEAN STARTUP
STRATEGIES
WWW.SQUAREPRISM.COM


Sep 2012
NEW JARGON AND TECHNIQUES
   Lean Startups

   Business Model Canvas and Lean Canvas

   Customer Development

   Minimum Viable Product and Minimum Desirable Product

   Desire Engine, Habit forming technologies

   AAARR Metrics

   Growth Hacking




                                                           1
SO WHAT HAS CHANGED THE MARKET?
                                                                                      Rails, Node, Grails, Lift
                                                                                      MVC based client-side Javascript
                                                            Extremely agile
                                                          web technologies            frameworks
                                                          that have reduced
                                                          product dev cycles          Faster turnaround times to build proof of
YCombinator,                                                                          concepts
500Startups,
TechStars
Indian Angels,            Access to early                                                     Access to cheap
                                                                                                                     Cloud – Amazon,
                           stage funds                                                        Infrastructure for
Morpheus, others                                                                                 rent (Cloud)        Google, Heroku
                          Emergence of
                           accelerators                                                     Opex versus Capex        Reduced
                                                                                                                     setup/fixed costs




                                      Design standards                                                      Facebook, Twitter,
HTML5, CSS3                             that provide
                                                                               Emergence of mega
                                                                                                            Google+ and now
                                                                               social platforms for
                                       excellent user
                                                                                   marketing                Instagram, Pinterest
Mobile browsers and rich                 experience
UI native platforms                                                                 Application             AppStore, Google Play,
                                      Non-geeks able to
                                                                               Platforms on Mobile
                                       use latest tech                                                      others
Ability to provide user
interfaces to non-                                                                                          Increased reach at lower
technical consumers                                                                                         costs
                                                                                                                                       2
HAS “CROSSING THE CHASM” BECOME EASIER?
 High-Tech Marketing Model a la Geoffrey
 Moore (circa 1991)
     Find consumers that can cross reference
     each other
     Target Pioneers and Early Adopters, Meet
     their needs and then move to Mainstream
     consumers and laggards
     Provide a “change agent” product to early
     adopters and “productivity improvement”
     product to mainstream consumers



Moore’s strategy to cross the chasm was to address the diverse requirements
of early adopters and mainstream consumers separately. Target a niche
segment of mainstream consumers to rapidly grow in one segment before the
next
   In today’s context of building software as service solutions the time to jump across
   the chasm by quickly iterating from “change agent” features to “productivity
   improvement” features may make or break the product
                                                                                          3
LEAN STARTUP: TEST AN IDEA FOR VIABILITY
The lean startup philosophy encourages quickly releasing products to
receive user feedback and iterating on strategy to reach product-market fit
   Build-Measure-Learn-Build-Measure-Learn..
       Identify early adopters,
       Build a Prototype,
       Test it with users
       Release early and get feedback from real users
       Test both Product and Business
            feasibility and viability

   Product Feasibility and Viability
       Is it possible to build this product with available technologies before I run out of
        time and money
   Business Feasibility and Viability
       Will this business become profitable before I run out of time and money?
   Minimum Viable Product
       A concept or product that can be tested in a real market to satisfy the
        above assumptions
                                                                                               4
A FRAMEWORK TO TEST AND VALIDATE ASSUMPTIONS




                Business Model Canvas
                                               5
TEST BEFORE YOU SCALE THE BUSINESS
    Agile Product Development
     Customer Development




              Pivot

   Build-Measure-Learn-Build-Measure-Learn..
       Until you are sure your business will scale profitably

   Measure and Pivot when things don’t work out
       Until you start making profit
       Unless you run out of Cash or Time!

   Get to the Minimum Viable Product that fits into a Market

                                                                 6
WHAT IF THE PROBLEM/SOLUTION IS NOT OBVIOUS?
   Hard to build products that require lifestyle change in consumers
   Business maybe viable
       only if you get a million users
       only if you grow your platform to critical mass

   Build a Minimum Desirable Product!




                                                                        7
HOW DOES ONE CREATE DESIRE?
   Habit-forming technologies!

   Build Desire Engines
       Triggers
       Actions (Doing < Thinking)
       Variable Rewards
       Commitment

   Fogg Behavior Model
       Behavior = motivation.ability.trigger


   Many Cycles
     Take users through one cycle
      quickly
     Take users through many cycles
      quickly
     More cycles = Habit



         Map your product features to the desire engine cycle !
                                                                  8
HAVE WE GOT TO CRITICAL MASS?
   Measure using AARRR metrics (Dave McLure, 500Hats)
         Acquisition
         Activation
         Retention
         Revenue
         Referral

        Acquisition      Activation       Retention        Revenue          Referrals



   Also measure growth
         Number of daily active users / Number of monthly active users
          (DAU/MAU)
         Many popular social sites struggle to be > 5%
         Facebook = 58%
         http://www.nirandfar.com/2012/05/never-take-your-eyes-off-this-hacker-
          metric.html



                                                                                        9
BUILDING A PLATFORM? HACK TO REACH CRITICAL MASS

                                                               Widgetify
                                                             Provide tools
                                                             for personal
                                                               creation
                                                              (Youtube)



                                                   Seed
                 Fake it till you               Standalone
                    make it                     Community
                   (Paypal)                      (Youtube)
                                                                    Make producers invite
                                                                      their consumers
                                                                        (Slideshare)

    Get Super
    connectors                                                      Focus on Transactions
                                                                     to reduce traction on
                                                                     both sides(Groupon)
                              Piggyback on
                            existing networks
                             (Paypal, Aribnb)




                                                                                             10
REFERENCES
   Crossing the Chasm, Geoffrey Moore

   The Lean Startup, Eric Ries

   Business Model Generation, Alexander Ostwalder

   Four Steps to Epiphany, Steve Blank

   Minimum Desirable Product, Andrew Chen’s Blog

   Desire Engine Canvas, Nir and Far Blog, Nir Eyal

   AARRR metrics, Dave McLure

   Growth Hacks from platformed.info, Sangeet Paul Chaudary




                                                               11
COMMENTS?




            12

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Making Sense of Lean Startup Strategies

  • 1. MAKING SENSE OF LEAN STARTUP STRATEGIES WWW.SQUAREPRISM.COM Sep 2012
  • 2. NEW JARGON AND TECHNIQUES  Lean Startups  Business Model Canvas and Lean Canvas  Customer Development  Minimum Viable Product and Minimum Desirable Product  Desire Engine, Habit forming technologies  AAARR Metrics  Growth Hacking 1
  • 3. SO WHAT HAS CHANGED THE MARKET? Rails, Node, Grails, Lift MVC based client-side Javascript Extremely agile web technologies frameworks that have reduced product dev cycles Faster turnaround times to build proof of YCombinator, concepts 500Startups, TechStars Indian Angels, Access to early Access to cheap Cloud – Amazon, stage funds Infrastructure for Morpheus, others rent (Cloud) Google, Heroku Emergence of accelerators Opex versus Capex Reduced setup/fixed costs Design standards Facebook, Twitter, HTML5, CSS3 that provide Emergence of mega Google+ and now social platforms for excellent user marketing Instagram, Pinterest Mobile browsers and rich experience UI native platforms Application AppStore, Google Play, Non-geeks able to Platforms on Mobile use latest tech others Ability to provide user interfaces to non- Increased reach at lower technical consumers costs 2
  • 4. HAS “CROSSING THE CHASM” BECOME EASIER? High-Tech Marketing Model a la Geoffrey Moore (circa 1991) Find consumers that can cross reference each other Target Pioneers and Early Adopters, Meet their needs and then move to Mainstream consumers and laggards Provide a “change agent” product to early adopters and “productivity improvement” product to mainstream consumers Moore’s strategy to cross the chasm was to address the diverse requirements of early adopters and mainstream consumers separately. Target a niche segment of mainstream consumers to rapidly grow in one segment before the next In today’s context of building software as service solutions the time to jump across the chasm by quickly iterating from “change agent” features to “productivity improvement” features may make or break the product 3
  • 5. LEAN STARTUP: TEST AN IDEA FOR VIABILITY The lean startup philosophy encourages quickly releasing products to receive user feedback and iterating on strategy to reach product-market fit  Build-Measure-Learn-Build-Measure-Learn..  Identify early adopters,  Build a Prototype,  Test it with users  Release early and get feedback from real users  Test both Product and Business  feasibility and viability  Product Feasibility and Viability  Is it possible to build this product with available technologies before I run out of time and money  Business Feasibility and Viability  Will this business become profitable before I run out of time and money?  Minimum Viable Product  A concept or product that can be tested in a real market to satisfy the above assumptions 4
  • 6. A FRAMEWORK TO TEST AND VALIDATE ASSUMPTIONS Business Model Canvas 5
  • 7. TEST BEFORE YOU SCALE THE BUSINESS Agile Product Development Customer Development Pivot  Build-Measure-Learn-Build-Measure-Learn..  Until you are sure your business will scale profitably  Measure and Pivot when things don’t work out  Until you start making profit  Unless you run out of Cash or Time!  Get to the Minimum Viable Product that fits into a Market 6
  • 8. WHAT IF THE PROBLEM/SOLUTION IS NOT OBVIOUS?  Hard to build products that require lifestyle change in consumers  Business maybe viable  only if you get a million users  only if you grow your platform to critical mass  Build a Minimum Desirable Product! 7
  • 9. HOW DOES ONE CREATE DESIRE?  Habit-forming technologies!  Build Desire Engines  Triggers  Actions (Doing < Thinking)  Variable Rewards  Commitment  Fogg Behavior Model  Behavior = motivation.ability.trigger  Many Cycles  Take users through one cycle quickly  Take users through many cycles quickly  More cycles = Habit Map your product features to the desire engine cycle ! 8
  • 10. HAVE WE GOT TO CRITICAL MASS?  Measure using AARRR metrics (Dave McLure, 500Hats)  Acquisition  Activation  Retention  Revenue  Referral Acquisition Activation Retention Revenue Referrals  Also measure growth  Number of daily active users / Number of monthly active users (DAU/MAU)  Many popular social sites struggle to be > 5%  Facebook = 58%  http://www.nirandfar.com/2012/05/never-take-your-eyes-off-this-hacker- metric.html 9
  • 11. BUILDING A PLATFORM? HACK TO REACH CRITICAL MASS Widgetify Provide tools for personal creation (Youtube) Seed Fake it till you Standalone make it Community (Paypal) (Youtube) Make producers invite their consumers (Slideshare) Get Super connectors Focus on Transactions to reduce traction on both sides(Groupon) Piggyback on existing networks (Paypal, Aribnb) 10
  • 12. REFERENCES  Crossing the Chasm, Geoffrey Moore  The Lean Startup, Eric Ries  Business Model Generation, Alexander Ostwalder  Four Steps to Epiphany, Steve Blank  Minimum Desirable Product, Andrew Chen’s Blog  Desire Engine Canvas, Nir and Far Blog, Nir Eyal  AARRR metrics, Dave McLure  Growth Hacks from platformed.info, Sangeet Paul Chaudary 11
  • 13. COMMENTS? 12