SlideShare a Scribd company logo
1 of 16
Meaningful Digital
Engagement
mat@shoutabout.org
June 20, 2013
Organizations alertedwhen
relevant articles are published
They add their links via
ShoutAbout.org
At article,readers can votelinks
up/down and add their own links
ShoutAbout’s Model
Tracking Engagement
Which Actions Are the Most
Successful?
Emotional Connection
How intensely do you feel about an issue?
Relevance Personal, Communities,
Geographic
Understanding Knowledge, Experience
Immediacy Timeframe
What keeps you from doing something?
Trust Values, History, Efficacy
Resources Connections, Time,
Money
Impact Relevancy,Perception of
Value
Barriers to Action
(Ineffective)
(Ineffective)
(Effective)
Five Takeaway Lessons
(One)
You are doing a service for
people. Approach it that way.
You are helping them translate their
interest into more knowledge or
meaningful engagement. The more
service-oriented, the higher
engagement.
(Two)
Understand that your
audience doesn’t always
want to take action.
Even after articles, people often still
want context. Our Learn resources are
more popular than Act links. Both will
direct people to your site.
(Three)
Make it clear how doing
something will make a
concrete impact.
The more measurable, specific and
actionable, the better.
(Four)
Know in advance when
people are likely to care.
Take advantage of these
moments.
Our average engagement is high, but
when people are really fired up about
an issue, that number can be 10 times
higher.
(Five)
Be persistent.
It’s not easy to understand in advance
what is going to do well. One link may
do poorly, and in another context, drive
a hundred clicks. Experiment and don’t
give up easily.

More Related Content

What's hot

Texas Nonprofit Summit
Texas Nonprofit SummitTexas Nonprofit Summit
Texas Nonprofit Summit
Beth Kanter
 
Reputation Management Case study - Network Solutions at New Comm Forum
Reputation Management Case study - Network Solutions at New Comm ForumReputation Management Case study - Network Solutions at New Comm Forum
Reputation Management Case study - Network Solutions at New Comm Forum
Shashi Bellamkonda
 

What's hot (20)

Digital Persuasion Equation - science online influence
Digital Persuasion Equation - science online influenceDigital Persuasion Equation - science online influence
Digital Persuasion Equation - science online influence
 
Network Effectiveness
Network EffectivenessNetwork Effectiveness
Network Effectiveness
 
Marketing Products, Services and Unique Ideas - using WordPress and Social Media
Marketing Products, Services and Unique Ideas - using WordPress and Social MediaMarketing Products, Services and Unique Ideas - using WordPress and Social Media
Marketing Products, Services and Unique Ideas - using WordPress and Social Media
 
Texas Nonprofit Summit
Texas Nonprofit SummitTexas Nonprofit Summit
Texas Nonprofit Summit
 
A Michael Social Networking Panel AIP 032510v2
A Michael Social Networking Panel AIP 032510v2A Michael Social Networking Panel AIP 032510v2
A Michael Social Networking Panel AIP 032510v2
 
Spin academy
Spin academySpin academy
Spin academy
 
Get Interaction Deck
Get Interaction DeckGet Interaction Deck
Get Interaction Deck
 
Successful Enterprise 2.0 and Social Media
Successful Enterprise 2.0 and Social MediaSuccessful Enterprise 2.0 and Social Media
Successful Enterprise 2.0 and Social Media
 
Social Media & The Feedback Economy: Risks, Rewards & Opportunities
Social Media & The Feedback Economy: Risks, Rewards & OpportunitiesSocial Media & The Feedback Economy: Risks, Rewards & Opportunities
Social Media & The Feedback Economy: Risks, Rewards & Opportunities
 
Building Genuine Relationships
Building Genuine RelationshipsBuilding Genuine Relationships
Building Genuine Relationships
 
An Integrated Approach - Measuring Social Media for Government
An Integrated Approach - Measuring Social Media for GovernmentAn Integrated Approach - Measuring Social Media for Government
An Integrated Approach - Measuring Social Media for Government
 
Basic Efficiency Resource: A framework for measuring the relative performance...
Basic Efficiency Resource: A framework for measuring the relative performance...Basic Efficiency Resource: A framework for measuring the relative performance...
Basic Efficiency Resource: A framework for measuring the relative performance...
 
Fip lezing Istanbul deel 2
Fip lezing Istanbul deel 2Fip lezing Istanbul deel 2
Fip lezing Istanbul deel 2
 
20110518-3 ARMA Central Iowa Adoption
20110518-3 ARMA Central Iowa Adoption20110518-3 ARMA Central Iowa Adoption
20110518-3 ARMA Central Iowa Adoption
 
How Enterprise Social Graphs Can Transform Enterprise Applications
How Enterprise Social Graphs Can Transform Enterprise ApplicationsHow Enterprise Social Graphs Can Transform Enterprise Applications
How Enterprise Social Graphs Can Transform Enterprise Applications
 
Practical Social Media Applications for Business
Practical Social Media Applications for BusinessPractical Social Media Applications for Business
Practical Social Media Applications for Business
 
How to win friends and influence people using Big Data
How to win friends and influence people using Big DataHow to win friends and influence people using Big Data
How to win friends and influence people using Big Data
 
Reputation Management Case study - Network Solutions at New Comm Forum
Reputation Management Case study - Network Solutions at New Comm ForumReputation Management Case study - Network Solutions at New Comm Forum
Reputation Management Case study - Network Solutions at New Comm Forum
 
Online Organizing 101
Online Organizing 101Online Organizing 101
Online Organizing 101
 
Pokes, Tweets, ROFL & Friends
Pokes, Tweets, ROFL & FriendsPokes, Tweets, ROFL & Friends
Pokes, Tweets, ROFL & Friends
 

Viewers also liked

4cheagroup3
4cheagroup34cheagroup3
4cheagroup3
4ChEAB08
 
Tuws08 Wl Folien
Tuws08 Wl FolienTuws08 Wl Folien
Tuws08 Wl Folien
guest49e60a
 
Problem set 2 4b5
Problem set 2 4b5Problem set 2 4b5
Problem set 2 4b5
4ChEAB08
 
Group 6-4ChEA
Group 6-4ChEAGroup 6-4ChEA
Group 6-4ChEA
4ChEAB08
 
Modul Pelatihan Linux Fundamental
Modul Pelatihan Linux FundamentalModul Pelatihan Linux Fundamental
Modul Pelatihan Linux Fundamental
Anjar Hardiena
 

Viewers also liked (17)

4cheagroup3
4cheagroup34cheagroup3
4cheagroup3
 
Social Media
Social MediaSocial Media
Social Media
 
OCC Volleyball
OCC VolleyballOCC Volleyball
OCC Volleyball
 
24 hours-in-social-media-may-2011
24 hours-in-social-media-may-201124 hours-in-social-media-may-2011
24 hours-in-social-media-may-2011
 
Tuws08 Wl Folien
Tuws08 Wl FolienTuws08 Wl Folien
Tuws08 Wl Folien
 
The Power of the Crowd
The Power of the CrowdThe Power of the Crowd
The Power of the Crowd
 
Mobile and Digital
Mobile and DigitalMobile and Digital
Mobile and Digital
 
The Little Book of Social Business 2014
The Little Book of Social Business 2014The Little Book of Social Business 2014
The Little Book of Social Business 2014
 
CMMI and Agile
CMMI and AgileCMMI and Agile
CMMI and Agile
 
4BGroup3
4BGroup34BGroup3
4BGroup3
 
xUnit
xUnitxUnit
xUnit
 
Group 2 A
Group 2 AGroup 2 A
Group 2 A
 
Problem set 2 4b5
Problem set 2 4b5Problem set 2 4b5
Problem set 2 4b5
 
Group 6-4ChEA
Group 6-4ChEAGroup 6-4ChEA
Group 6-4ChEA
 
Linux in cloud (Indonesian)
Linux in cloud (Indonesian)Linux in cloud (Indonesian)
Linux in cloud (Indonesian)
 
Modul Pelatihan Linux Fundamental
Modul Pelatihan Linux FundamentalModul Pelatihan Linux Fundamental
Modul Pelatihan Linux Fundamental
 
Linux Fundamental
Linux FundamentalLinux Fundamental
Linux Fundamental
 

Similar to Dc digital engagement

Ennen_Wharton_OMS_2010
Ennen_Wharton_OMS_2010Ennen_Wharton_OMS_2010
Ennen_Wharton_OMS_2010
wimisteve
 
How to Build a Brand in the Age of Social Media
How to Build a Brand in the Age of Social MediaHow to Build a Brand in the Age of Social Media
How to Build a Brand in the Age of Social Media
Atlas Integrated
 
SOCIAL MEDIA USAGE IN WORKPLACENameInstitutionDate.docx
SOCIAL MEDIA USAGE IN WORKPLACENameInstitutionDate.docxSOCIAL MEDIA USAGE IN WORKPLACENameInstitutionDate.docx
SOCIAL MEDIA USAGE IN WORKPLACENameInstitutionDate.docx
samuel699872
 
All five honorees cared greatly about the success of Capella lea.docx
All five honorees cared greatly about the success of Capella lea.docxAll five honorees cared greatly about the success of Capella lea.docx
All five honorees cared greatly about the success of Capella lea.docx
simonlbentley59018
 
Running head RESPONSE .docx
Running head RESPONSE                              .docxRunning head RESPONSE                              .docx
Running head RESPONSE .docx
toltonkendal
 

Similar to Dc digital engagement (20)

Sweeny smx-social-media-2014 with-notes
Sweeny smx-social-media-2014 with-notesSweeny smx-social-media-2014 with-notes
Sweeny smx-social-media-2014 with-notes
 
Going Social
Going SocialGoing Social
Going Social
 
Vu M Kloos 20071116
Vu M Kloos 20071116Vu M Kloos 20071116
Vu M Kloos 20071116
 
Determining Strategic Value of Online Social Engagements
Determining Strategic Value of Online Social EngagementsDetermining Strategic Value of Online Social Engagements
Determining Strategic Value of Online Social Engagements
 
Social Media and Community/Economic Development
Social Media and Community/Economic DevelopmentSocial Media and Community/Economic Development
Social Media and Community/Economic Development
 
Social Media Metrics & Analytics
Social Media Metrics & AnalyticsSocial Media Metrics & Analytics
Social Media Metrics & Analytics
 
Ennen_Wharton_OMS_2010
Ennen_Wharton_OMS_2010Ennen_Wharton_OMS_2010
Ennen_Wharton_OMS_2010
 
Social media honeycomb slideshare
Social media honeycomb slideshareSocial media honeycomb slideshare
Social media honeycomb slideshare
 
Community as an Asset
Community as an AssetCommunity as an Asset
Community as an Asset
 
How to Build a Brand in the Age of Social Media
How to Build a Brand in the Age of Social MediaHow to Build a Brand in the Age of Social Media
How to Build a Brand in the Age of Social Media
 
SOCIAL MEDIA USAGE IN WORKPLACENameInstitutionDate.docx
SOCIAL MEDIA USAGE IN WORKPLACENameInstitutionDate.docxSOCIAL MEDIA USAGE IN WORKPLACENameInstitutionDate.docx
SOCIAL MEDIA USAGE IN WORKPLACENameInstitutionDate.docx
 
Fantastic four presentation
Fantastic four presentationFantastic four presentation
Fantastic four presentation
 
Social Media for the Equipment Finance Company
Social Media for the Equipment Finance CompanySocial Media for the Equipment Finance Company
Social Media for the Equipment Finance Company
 
Best practices in social media
Best practices in social mediaBest practices in social media
Best practices in social media
 
Best practices in social media
Best practices in social mediaBest practices in social media
Best practices in social media
 
Best practices in social media
Best practices in social mediaBest practices in social media
Best practices in social media
 
Social Media and Marketing: One Practitioner's Perspective
Social Media and Marketing: One Practitioner's PerspectiveSocial Media and Marketing: One Practitioner's Perspective
Social Media and Marketing: One Practitioner's Perspective
 
All five honorees cared greatly about the success of Capella lea.docx
All five honorees cared greatly about the success of Capella lea.docxAll five honorees cared greatly about the success of Capella lea.docx
All five honorees cared greatly about the success of Capella lea.docx
 
Let The People Speak
Let The People SpeakLet The People Speak
Let The People Speak
 
Running head RESPONSE .docx
Running head RESPONSE                              .docxRunning head RESPONSE                              .docx
Running head RESPONSE .docx
 

Recently uploaded

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
kauryashika82
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
QucHHunhnh
 

Recently uploaded (20)

This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
Third Battle of Panipat detailed notes.pptx
Third Battle of Panipat detailed notes.pptxThird Battle of Panipat detailed notes.pptx
Third Battle of Panipat detailed notes.pptx
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 

Dc digital engagement