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Social Media
Marketing
What is the Social Media?
• Media is an instrument on communication, like a
newspaper or a radio, so social media would be a
social instrument of communication.
• In Web 2.0 terms:
a website that doesn't just give you information,
but interacts with you while giving you that
information.
The Need For Social Media
Blogs & Visual Media
Microblogs
Social Media Networks
Social Media Websites
• Social Bookmarking: Interact by tagging websites and searching
through websites bookmarked by other people.
• Social News. Interact by voting for articles and commenting on them.
• Social Networking. Interact by adding friends, commenting on
profiles, joining groups and having discussions.
• Visual Media. Interact by sharing photos or videos and commenting
on user submissions.
• Wikis. Interact by adding articles and editing existing articles.
• Blogs. Interact by adding posts, discussions and comments.
Commonly Used Social Media
Market Share (2013)
Social Networks Demographics
Visual Media Facts (YouTube)
• More than 1 billion unique users visit YouTube each month.
• Over 6 billion hours of video are watched each month on YouTube—
that's almost an hour for every person on Earth.
• 100 hours of video are uploaded to YouTube every minute.
• 80% of YouTube traffic comes from outside the US.
• YouTube is localized in 61 countries and across 61 languages.
• According to Nielsen, YouTube reaches more US adults ages 18-34
than any cable network.
Pros & Cons of Social Network Sites (SNS)
Advantages:
• Create and maintain many
relationships
• Information comes to you
• Provides ability to participate and
contribute
• Professional networking
• SNS are free of cost
• Easy to communicate and connect
with people
• Also we can track activities of
competitors
Disadvantages:
• Addictive
• Online harassment
• Creating false profiles
• Chances of malware additions
(viruses)
• Time waste
• Use of burglars for planning theft
Marketing and Social Media
• Social Networking is the best place to place your expert opinion.
• Social networking is a big help for businesses.
• It allows companies to build personal relationships with their
customers.
• It is needed for branding.
• Online advertising has paved the way for more exposure to small
businesses who couldn’t afford to advertise on newspapers, TVs, and
other media.
Marketers Objectives
• Brand building
• Awareness
• Creating loyalty
• Generating sales leads
• E-commerce
Five major questions facing a marketer
• STRATEGIES: How do I create a social strategy?
• TACTICS: What social tactics are most effective?
• TOOLS: What are the best social management tools?
• ENGAGEMENT: What are the best ways to engage my audience with
social media?
• MEASUREMENT: How do I measure the return on my social media
investment?
Facebook Example
Twitter Example
Twitter Example
Facts and Figures (A study of 2013)
• Marketers place very high value on social media (86% significance)
• Tactics and engagement are top areas marketers want to master
• Facebook and LinkedIn are the two most important social
networks for marketers
• Most marketers aren't sure their Facebook marketing is effective
• Increased exposure is the top benefit of social media marketing
• YouTube holds the top spot for future plans (69% plan to invest)
• Marketers want to learn most about blogging (62% of marketers)
• Podcasting set to explode (32% want to use, 24% plan to use)
Do you use social media to market your
businesses?
Do you think Social media important for
business?
How long have you been using social media in
marketing?
Can you measure the return on investment for
social media activities?
Do you think your Facebook marketing is
effective?
Have you integrated social media into your
traditional marketing activities?
Benefits of social media
The most important social platform for
marketers
Business to Consumer vs. Business to Business
Future use in 2014

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Social Media

  • 2. What is the Social Media? • Media is an instrument on communication, like a newspaper or a radio, so social media would be a social instrument of communication. • In Web 2.0 terms: a website that doesn't just give you information, but interacts with you while giving you that information.
  • 3. The Need For Social Media Blogs & Visual Media Microblogs Social Media Networks
  • 4.
  • 5. Social Media Websites • Social Bookmarking: Interact by tagging websites and searching through websites bookmarked by other people. • Social News. Interact by voting for articles and commenting on them. • Social Networking. Interact by adding friends, commenting on profiles, joining groups and having discussions. • Visual Media. Interact by sharing photos or videos and commenting on user submissions. • Wikis. Interact by adding articles and editing existing articles. • Blogs. Interact by adding posts, discussions and comments.
  • 6. Commonly Used Social Media Market Share (2013)
  • 8. Visual Media Facts (YouTube) • More than 1 billion unique users visit YouTube each month. • Over 6 billion hours of video are watched each month on YouTube— that's almost an hour for every person on Earth. • 100 hours of video are uploaded to YouTube every minute. • 80% of YouTube traffic comes from outside the US. • YouTube is localized in 61 countries and across 61 languages. • According to Nielsen, YouTube reaches more US adults ages 18-34 than any cable network.
  • 9. Pros & Cons of Social Network Sites (SNS) Advantages: • Create and maintain many relationships • Information comes to you • Provides ability to participate and contribute • Professional networking • SNS are free of cost • Easy to communicate and connect with people • Also we can track activities of competitors Disadvantages: • Addictive • Online harassment • Creating false profiles • Chances of malware additions (viruses) • Time waste • Use of burglars for planning theft
  • 10. Marketing and Social Media • Social Networking is the best place to place your expert opinion. • Social networking is a big help for businesses. • It allows companies to build personal relationships with their customers. • It is needed for branding. • Online advertising has paved the way for more exposure to small businesses who couldn’t afford to advertise on newspapers, TVs, and other media.
  • 11. Marketers Objectives • Brand building • Awareness • Creating loyalty • Generating sales leads • E-commerce
  • 12. Five major questions facing a marketer • STRATEGIES: How do I create a social strategy? • TACTICS: What social tactics are most effective? • TOOLS: What are the best social management tools? • ENGAGEMENT: What are the best ways to engage my audience with social media? • MEASUREMENT: How do I measure the return on my social media investment?
  • 16. Facts and Figures (A study of 2013) • Marketers place very high value on social media (86% significance) • Tactics and engagement are top areas marketers want to master • Facebook and LinkedIn are the two most important social networks for marketers • Most marketers aren't sure their Facebook marketing is effective • Increased exposure is the top benefit of social media marketing • YouTube holds the top spot for future plans (69% plan to invest) • Marketers want to learn most about blogging (62% of marketers) • Podcasting set to explode (32% want to use, 24% plan to use)
  • 17. Do you use social media to market your businesses?
  • 18. Do you think Social media important for business?
  • 19. How long have you been using social media in marketing?
  • 20. Can you measure the return on investment for social media activities?
  • 21. Do you think your Facebook marketing is effective?
  • 22. Have you integrated social media into your traditional marketing activities?
  • 24. The most important social platform for marketers
  • 25. Business to Consumer vs. Business to Business