This slide show accompanies the textbook NCV 4 Personal Assistance Hands-On Training - Module 4 published by Future Managers Pty Ltd. It is intended to be used for support material for lecturers teaching this subject. This module deals with liaising with a range of customers in a business.

1. Personal Assistance 4

2. Module 4: Liaise with a range of customers of a business Personal Assistance – Level 4 Future Managers

10. Ways of doing surveys Personal Assistance – Level 4 Future Managers

11. 1.2 Inform customers of business activities Personal Assistance – Level 4 Future Managers

17. 2.2 Visit or telephone customers at predetermined intervals Personal Assistance – Level 4 Future Managers

18. 2.3 Establish a reason to contact the customer Personal Assistance – Level 4 Future Managers

20. 2.4 Build partnerships with a range of customers Personal Assistance – Level 4 Future Managers

23. 3.1 Complete logbooks as per company requirements Personal Assistance – Level 4 Future Managers

24. 3.2 Present analysis and/or report Personal Assistance – Level 4 Future Managers

26. Personal Assistance – Level 4 Future Managers

27. Future Managers

28. 3.3 Grade customers A / B / C Future Managers

30. Personal Assistance – Level 4 Future Managers