Question # 3
How can you help users save
time when using products?
In parking lots, sensors detect how many parking
spots are available and give visual indicators
Lower football field so the ball does not run away
Question # 4
How can users help out
get things done?
On https://www.fixmystreet.com/ people report problems they see.
customers pick up their food
themselves when it's ready.
A mobile device that customers
get when ordering and paying
for the food, lights up when the
food is ready.
Mobile phone carrier https://www.giffgaff.com/ invites
users to help out do different kinds of work such as
handle customer support requests,
provide input on strategy and pricing.
To learn to see customers as assets, talk about
customer needs at the start of every meeting.
Question # 5
How can you help users have
more joy using products?
If you make speakers / headphones / audio equipment,
what about helping people listen better?
Question # 6
How can we help each
other use things?