3. Let’s Talk
Queuing Theory
Danish theory developed in
the early 1900s that states that
one giant check-out line would
theoretically offer the least
amount of wait time per
customer.
GroceryGuru
Why not abolish the line all
together? Scan and go
technology identified to cause
disruption in the grocery
industry.
Average Shopping Trip
The average shopping trip
takes 41 minutes. If you
multiple that by 1.5 trips per
week on average that’s over 53
hours per year you’re
spending in the grocery store.
Annual American Spending
Americans are spending $638
billion in supermarket sales.
65% of which is spent at a
traditional grocery store.
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4. 839,810 Cashiers
Highest industry of cashier employment by 200,000
$16,317,508,300
That’s a lot of money
$19,430 Annually
U.S. Bureau of Labor Statistics, Occupational Employment Statistics
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8. 8
GroceryGuru Application
Here are the various
menus after logging-in.
Customers can view their
information or change
their store and payment
methods.
9. 9
GroceryGuru Application
The customer then begins
to scan items and add them
to their cart. The app uses
their preferred payment
method automatically then
provides a QR code to scan
at a register or at self-
checkout.
10. Why We Are Different
GroceryGuru
Scan-and-Go application is
universal.
The Scan-and-Go application is
free, the only expense is the
software installation within
the pre-existing self-checkout
machines.
Completes the full circle of the
grocery store experience.
Customer begins and ends
their trip within the
application.
10
Competitors
Scan-and-Go applications are
store specific, such as Walmart
and Sams Club.
Amazon used Scan-and-Go for
their Amazon Go store debuts,
Amazon currently only has one
store located in Seattle.
Other applications have similar
programs where shoppers scan
their items for rewards, such as
Fetch. There is no checkout
process in place.
11. Desired Outcomes
11
Reduce time spend in
checkout lines
Efficiency
Increase customer
satisfaction
Reduce grocery store
expenses
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3
4
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16. Process Model
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InventoryDatabaseMobileApplicationProductsCustomer
Customer enters
grocery store
Customer sees
a grocery
product
Does the customer want
to add the grocery
product to their cart?
Scans barcode from
the grocery product
into the application
Grocery product is
accounted for within
the individual stores
database
Customer decides if
they are done
shopping
Customer selects
their payment
method and
checkout is
complete
http://www.delish.com/food/news/a41500/grocery-store-wait-times/
Case Study: Using 10,000 customers in a grocery store with 10 cashiers and 3 minutes of wait time. The queuing theory model shows that a single-line model means shorter waits than multiple check-out lines.
Average Shopping Trip: 2.2 days a year spent in a grocery store according to the Time Use Institute
Annual American Spending: Around $415 billion spent at a traditional grocery store
