10. Purpose
• 1st step: getting clear
on your purpose
• Thought experiment:
– What would happen if
you weren’t there, and
no one stepped in to
do your work?
– What would happen if
you fulfilled your role
perfectly?
– Now, write a mission
statement.
12. Thinking
I. Data
•Symptoms, facts, “The
Problem”
•Observation Checklist
•Three Positions
II. Diagnosis
•Underlying causes
•Ladder of inference
III. Direction
•What has to be done.
•Strategies
•Brainstorming
IV. Do Next
•Specific actions
21. Feedback
• Become a reliable source of appreciation
• Give appreciation skillfully
• Invite feedback from others
• Get an invitation to give feedback
• Give constructive feedback skillfully
26. Kevin R. Thomas
Manager, Training & Development
x3542
Kevin.R.Thomas@williams.edu
• Program evaluation link will be sent by email.
• You’ll get a link to a course page with all the materials.
Editor's Notes
Accessing Not Knowing
Mass ave
Agenda
Opening and inquiry
Room reservations
Power of total commitment
Contributing to Others’ Engagement
Building the foundations of trust
Basic acts of kindness
Appreciation
Josh Waitzkin is an 8-time National Chess Champion, a 13-Time National and 2-time World Champion of Tai Chi Chuan Push Hands, and a Brazilian Jiu Jitsu Black Belt.