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Workshop culture for a better workplace

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Slides from my talk at All About People 2016.

How can you take the energy and feeling of a great collaborative workshop into the rest of your organisation?

Published in: Leadership & Management
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Workshop culture for a better workplace

  1. 1. Workshop Culture for a Better Workplace Alison Coward @alisoncoward bracketcreative.co.uk
  2. 2. www.bracketcreative.co.uk
  3. 3. www.bracketcreative.co.uk
  4. 4. Image: Freddy Snijder on Flickr
  5. 5. What’s wrong with meetings?
  6. 6. What’s wrong with meetings? Brief discussion!
  7. 7. Typical meeting
  8. 8. Typical meeting Known facts or decisions to be communicated
  9. 9. Typical meeting Known facts or decisions to be communicated Power dynamic of the loudest, or most senior people in the room
  10. 10. Typical meeting Known facts or decisions to be communicated Power dynamic of the loudest, or most senior people in the room Passive attendees
  11. 11. Typical meeting vs Great workshop Known facts or decisions to be communicated Power dynamic of the loudest, or most senior people in the room Passive attendees Exploring different possibilities and options Equal contributions, regardless of role Dynamic
  12. 12. What should a workshop participant feel ?
  13. 13. What should a workshop participant feel ? Engagement and connection
  14. 14. What should a workshop participant feel ? Engagement and connection Autonomy
  15. 15. What should a workshop participant feel ? Engagement and connection Autonomy Purpose
  16. 16. What should a workshop participant feel ? Engagement and connection Autonomy Purpose Progress
  17. 17. What should a workshop participant feel ? Engagement and connection Autonomy Purpose Progress Teamwork
  18. 18. • 43 CEOs • 400 employees “Leaders… are learning to be less the visionary, less the sage, less the objective-setter, and more the shaper, the connector, the questioner”. https://woreport.wolffolins.com/
  19. 19. • 238 knowledge workers • 12000 daily diary entries “In settings where people must work together to solve challenging problems, high performance has four dimensions: creativity, productivity, commitment, and collegiality”
  20. 20. “Ideational Facilitation Leadership” Abraham Carmeli, Paul Paulus • 500 organisations “leadership behaviour that cultivates openness, exchange of ideas and effective discussion for creative thinking” CEO Ideational Facilitation Leadership and Team Creativity: The Mediating Role of Knowledge Sharing, 2014 Image: Andres Nietos Porras on Flickr
  21. 21. Where do you start?
  22. 22. Rule #1
  23. 23. Rule #1 Do not participate and facilitate at the same time!
  24. 24. Rule #2
  25. 25. Rule #2 You don’t have all (or any of) the answers!
  26. 26. Level one: Making it collaborative
  27. 27. Level one: Making it collaborative Note-taking, time-keeping, introducing exercises
  28. 28. Level one: Making it collaborative Note-taking, time-keeping, introducing exercises Level two: Guiding the content
  29. 29. Level one: Making it collaborative Note-taking, time-keeping, introducing exercises Level two: Guiding the content Synthesising, summarising, asking clarifying questions
  30. 30. Level one: Making it collaborative Note-taking, time-keeping, introducing exercises Level two: Guiding the content Synthesising, summarising, asking clarifying questions Level three: People skills
  31. 31. Level one: Making it collaborative Note-taking, time-keeping, introducing exercises Level two: Guiding the content Synthesising, summarising, asking clarifying questions Level three: People skills Reading the room, empathy, dealing with conflict, active listening
  32. 32. Four key skills for workshop facilitation
  33. 33. Asking good questions & curiosity
  34. 34. Asking good questions & curiosity Crafting good questions Open-ended questions – why, how, what ‘Stupid’ questions What if…? questions
  35. 35. Think of a challenge you’re facing. Write down 3 open-ended questions you could ask your colleagues.
  36. 36. Asking good questions & curiosity
  37. 37. Asking good questions & curiosity Listening & empathy
  38. 38. Asking good questions & curiosity Listening & empathy Dealing with ambiguity
  39. 39. Asking good questions & curiosity Listening & empathy Dealing with ambiguity Get comfortable with being uncomfortable
  40. 40. Asking good questions & curiosity Listening & empathy Dealing with ambiguity
  41. 41. Listening & empathy Asking good questions & curiosity SynthesisingDealing with ambiguity
  42. 42. A simple technique
  43. 43. Craft a really good question
  44. 44. Craft a really good question
  45. 45. Craft a really good question
  46. 46. Craft a really good question
  47. 47. • Start small
  48. 48. • Start small
  49. 49. • Start small • Practice the four skills: questions, listening, dealing with ambiguity, synthesising
  50. 50. • Start small • Practice the four skills: questions, listening, dealing with ambiguity, synthesising • Get out of the way!
  51. 51. THANK YOU Alison Coward www.bracketcreative.co.uk
  52. 52. Icons: The Noun Project – TMD, Nicolas Morand, Emily Haasch, Oliviu Stolan, BenPixels, Christoph Robausch, Kevin Augustine, iconsmind.com Illustrations: Gabija Jankauskaite

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