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• Some products are sold out, empty shelves
                                     => Having better logistic/prediction system - more
                                        products could be sold




• A man looking for children cloth
• Empty service center
=> There could be more personnel
•   Another observation I had was that there were really
    a lot of cashier registers, but due to the shelves it
    was hard to see which of the cash registers were
    free, which of the lines were shorter and which
    longer
=> I thought a table with a display would be helpful
                                   C1   C2   C3   C4   …




• Many carts are being not brought back
=> Create more cart return facilities




    •   Pregnant woman would not be able to try the
        stroller out, because the shelf is too high
    => Improve the design
•   Comparing to other stores I visited, Trader   •   The store could definitely need more personnel
    Joe’s has the highest number of personnel
    and it is a pretty advanced store with a
    beautiful assortment and music playing
    already outside




•   The store was pretty empty inside. Maybe      •   Very advanced store. The only store, which had
    the specialization is too narrow                  baskets throughout the whole shop area

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Stores observation

  • 1. • Some products are sold out, empty shelves => Having better logistic/prediction system - more products could be sold • A man looking for children cloth • Empty service center => There could be more personnel
  • 2. Another observation I had was that there were really a lot of cashier registers, but due to the shelves it was hard to see which of the cash registers were free, which of the lines were shorter and which longer => I thought a table with a display would be helpful C1 C2 C3 C4 … • Many carts are being not brought back => Create more cart return facilities • Pregnant woman would not be able to try the stroller out, because the shelf is too high => Improve the design
  • 3. Comparing to other stores I visited, Trader • The store could definitely need more personnel Joe’s has the highest number of personnel and it is a pretty advanced store with a beautiful assortment and music playing already outside • The store was pretty empty inside. Maybe • Very advanced store. The only store, which had the specialization is too narrow baskets throughout the whole shop area