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Improve Business Performance with Greater Insight From Dashboards and Reports
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Improve Business Performance with Greater Insight From Dashboards and Reports

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    • 1. Improve Business Performance with Greater Insight From Dashboards and Reports Steve Williams Senior Product Marketing Manager [email_address] Jason Pamer Senior Product Manager [email_address]
    • 2. Who is Business Objects?
      • World’s leading business intelligence (BI) software company with more than 39,000 customers worldwide, including over 80 percent of the Fortune 500.
      • Helps organizations of all sizes create a trusted foundation for decision making, gain better insight into their business, and optimize performance.
      • BusinessObjects™ XI, offers the BI industry’s most advanced and complete solution for performance management, planning, reporting, query and analysis, and enterprise information management.
      • BusinessObjects XI includes the award-winning Crystal line of reporting and data visualization software.
    • 3. Information Challenges
        • Information silos
          • Multiple versions of the truth
          • No analysis across functions
        • Poor data quality
          • Information overload and duplication
          • No trust in information
        • BI restricted to a few
          • BI mostly for specialists
          • Most make decisions on gut feel
        • BI limited to reporting
          • No performance management strategy
          • KPIs poorly defined and distributed
        • Data only used internally
          • Weak customer/supplier relationships
          • Untapped reservoirs of profits
      Low Performance Organization
    • 4.
        • Information silos
          • Multiple versions of the truth
          • No analysis across functions
        • Poor data quality
          • Information overload and duplication
          • No trust in information
        • BI restricted to a few
          • BI mostly for specialists
          • Most make decisions on gut feel
        • BI limited to reporting
          • No performance management strategy
          • KPIs poorly defined and distributed
        • Data only used internally
          • Weak customer/supplier relationships
          • Untapped reservoirs of profits
      The High Performance Organization
      • One enterprise BI solution
        • Unified view of the business
        • Lowest cost of ownership
      • Trusted information
        • Enables focus on action
        • As opposed to arguing about data
      • Information democracy
        • Empowers all employees with insight
        • Seamless part of the work environment
      • EPM drives strategy
        • Aligns strategy to execution
        • KPI shared across company
      • Information shared externally
        • With customers
        • With partners and suppliers
      Low Performance Organization High Performance Organization
    • 5.
        • Information silos
          • Multiple versions of the truth
        • Poor data quality
          • Information overload and duplication
          • No analysis across functions
          • No trust in information
        • BI Restricted to a few
          • BI mostly for specialists
          • Most make decisions on gut feel
        • BI limited to reporting
          • No performance management strategy
          • KPIs poorly defined and distributed
        • Data only used internally
          • Weak customer/supplier relationships
          • Untapped reservoirs of profits
      Business Objects enables High Performance
      • One enterprise BI solution
        • Unified view of the business
        • Lowest cost of ownership
      • Trusted information
        • Enables focus on action
        • As opposed to arguing about data
      • Information democracy
        • Empowers all employees with insight
        • Seamless part of the work environment
      • EPM drives strategy
        • Aligns strategy to execution
        • KPI shared across company
      • Information shared externally
        • With customers
        • With partners and suppliers
      • BusinessObjects XI
        • Single architecture, best BI products
        • Optimized for all apps, all databases
      • Trusted platform
        • Robust data integration capabilities
        • Visibility all across the information chain
      • Reaches out to all users
        • Integration with MSFT Office
        • Adapted interfaces for all users
      • Integrated EPM solutions
        • Dashboard, scorecards, metrics
        • Fully integrated with BI platform
      • Information networks
        • BI combined with Web Services
        • Optimizes the entire value chain
      Low Performance Organization High Performance Organization The Business Objects Offering
    • 6. Unmatched Partnerships in the BI Market
      • salesforce.com, Microsoft, SAP, PeopleSoft, and 350 others trust Business Objects as their primary BI partner
      • This ensures our customers leverage their existing investment more than with any other vendor
      Deep technology partnerships with your other IT standards
    • 7. What is Reporting?
    • 8. What are Dashboards?
    • 9. You need to answer your critical business questions
      • How can we improve our lead management?
      • What will drive sales productivity?
      • How can I improve my sales teams’ effectiveness
      • How can I get increased visibility into my revenue?
    • 10. salesforce.com provides a great starting point
    • 11. Your organization can benefit from new on-demand services available with crystalreports.com
    • 12. Salesforce.com Solution Suite F I R E W A L L Crystal Reports The Salesforce.com Driver connects to your Salesforce.com data. Use the Report Pack as a starting point. 1 Salesforce.com reports with are uploaded or scheduled to crystalreports.com. 2 Application integration allows Salesforce.com users to refresh and view reports. 3 Salesforce.com Customers On Demand On Premise
    • 13. Crystal Reports
      • Leading global report design tool
      • Your company may already be using it
      • Connects to over 50 data sources
    • 14. Crystal Reports Driver for Salesforce.com
      • Advanced report design capabilities that extend SFDC reporting
      • Examples of Advanced Reports
        • Accounts with and without opportunities
        • Cross-selling opportunities - display products from two distinct product families
        • Contacts owned by inactive users
        • Lead reports that include all leads (open & converted)
      Updated!
    • 15. Crystal Reports Report Pack
      • Pre-built, presentation-quality reports that answer your most commonly asked business questions
      • Reports include:
        • Pipeline Forecast
        • Sales by Geography
        • Forecast of Product Pipeline
        • Campaign Segmentation
        • Lead Generation Segmentation
        • Campaign Performance
      Updated!
    • 16. crystalreports.com for salesforce.com
      • An on-demand business intelligence solution which allows you to instantly , simply and securely share reports over the web
        • View, refresh and schedule reports from inside salesforce.com
        • Provide a consistent view of KPIs for different user groups
        • Powerful report formatting and viewing capabilities
        • Combine SFDC data with your other business system reports
        • Full benefits of a complete reporting solution at a fraction of the cost
      • Easy set-up from AppExchange
      New!
    • 17. Demonstration
    • 18. Xcelsius
      • The leading data visualization software for creating interactive presentations and business dashboards from Business Objects.
      • New widgets from Business Objects enable real time access to salesforce.com data
        • Add opportunities
        • Track closed revenue
        • Look up contacts
        • Spot neglected leads
        • Monitor key sales metrics
      • Created using Crystal Xcelsius
      New!
    • 19. Demonstration
    • 20. What’s next?
      • Continuing our partnership with Salesforce
      • Working with new and improved AppExchange APIs
      • Expanding our range of solutions for Salesforce customers
        • crystalreports.com
        • Crystal Reports Report Pack
        • Data Integrator
        • Rapid Marts
        • Business widgets
    • 21. For more information
      • Visit our booth in the Partner Expo
      • Sign up today!
      • www.crystalreports.com/salesforce
    • 22. Questions Steve Williams [email_address] Jason Pamer Senior Product Manager [email_address] Senior Product Marketing Manager
    • 23. Session Feedback Let us know how we’re doing!
      • Please score the session from 5 to 1 (5=excellent,1=needs improvement) on the following categories:
        • Overall rating of the session
        • Quality of content
        • Strength of presentation delivery
        • Relevance of the session to your organization
      Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to 26335 In the message body: Session ###, #### For example, “ Session 123, 5555 ” Session ID: 186 Session ID # Scores for 4 categories SMS Voting powered by:

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