Most communication is in fact broadcast. Can be a useful way to let folks know what’s going on – and if you have used a conversational method to involve and consult then people will have a better ideas of what is coming and having been a part of the process – more likely to support. And always beware: The opposite of honesty is silence. When you say any questions – and there is silence don’t misinterpret that silence for agreement. Conversational leadership style is powerful. Be it one to one or many to many. World café is a great way to help facilitate big conversations:Clarify purpose and strategic intentExplore critical issues and questionsEngage all key stakeholdersSkillfully use collaborative social technologiesGuide collective intelligence toward effective action
http://www.flickr.com/photos/highersights/6231641551/Talking – Listening – Thinking – Doing, integral to problem solving and key to a healthy relationship. And often answers lie deep in conversations.
Building social HR leadership
Building Social HR Leadership CIPD Conference - Manchester November 6th and 7th 2012 By Doug Shaw