Why do employee surveys suck?www.stopdoingdumbthingstocustomers.com
Why dosurveys suck?1.   Top Down Approach2.   No Follow Up3.   Too Long & Boring
This is a real example of an internal  survey which sucks – badly! 
Why survey?Who will benefit?What’s the cost?In £?In Time?In Emotion?
Loaded QuestionsNested QuestionsUnclear QuestionsIrrelevant Questions
Bi as…  …Leading Questions  …And when did you last ask  the employees what questions  they’d like to answer?
Try having a conversation…Agree some stuffThen just do itBuild Trust. Serve Better. Have Fun.
Photo Credits•   http://www.flickr.com/photos/schani/33619938/•   http://www.flickr.com/photos/jakecaptive/3205277810/•   ...
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Why do employee surveys suck

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A few slides to accompany a short talk I gave on why employee surveys suck.

Published in: Business, Technology
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Why do employee surveys suck

  1. 1. Why do employee surveys suck?www.stopdoingdumbthingstocustomers.com
  2. 2. Why dosurveys suck?1. Top Down Approach2. No Follow Up3. Too Long & Boring
  3. 3. This is a real example of an internal survey which sucks – badly! 
  4. 4. Why survey?Who will benefit?What’s the cost?In £?In Time?In Emotion?
  5. 5. Loaded QuestionsNested QuestionsUnclear QuestionsIrrelevant Questions
  6. 6. Bi as… …Leading Questions …And when did you last ask the employees what questions they’d like to answer?
  7. 7. Try having a conversation…Agree some stuffThen just do itBuild Trust. Serve Better. Have Fun.
  8. 8. Photo Credits• http://www.flickr.com/photos/schani/33619938/• http://www.flickr.com/photos/jakecaptive/3205277810/• http://www.flickr.com/photos/oberazzi/318947873/• http://www.flickr.com/photos/ameotoko/4334357860/

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