Douglas Galbraith is seeking a position in property management and has over 8 years of experience in property sales, valuations, negotiations, and customer service. He holds a BSc in Estate Management and Property Valuation & Management. His career includes roles conducting property viewings and sales, research and data analysis for valuations, and managing a portfolio of rental properties. He is motivated, a strong communicator, and builds relationships easily.
1. Douglas Galbraith
90 Lime Square, Newcastle upon Tyne, NE1 2BN
Tel: 07597 115 444 Email: galbraith.douglas@gmail.com Driving Licence: Full Clean Irish / EU
Personal Profile
• A driven, self-motivated and focused individual with an impressive academic career and an array of practical
experience in targeted and fast moving property management environments
• Someone who builds trust and credibility easily with stakeholders of all levels, shows a strong commitment to
providing consistently excellent service levels, achieving best practice and consistently exceeding expectations
• Applies strong leadership and organisational skills in order to further team goals, achieve all set company and
personal objectives, and resolve unexpected issues promptly and professionally
Qualifications & Education
Northumbria University BSc (Hons): Estate Management – (Upper Second Class Hons) Sept 10 - May 12
Core Modules:
Valuation Property Investment and Finance Planning and Development
Urban Regeneration Commercial Property
Limerick Institute of Technology BSc (Hons): Property Valuation & Management 2005 - 2008
Killarney Community College Student Academic Award 1998 - 2004
C.E.B. Computer Examination; Pass with Distinction 1999
Professional Career
Oct 11 - Apr 12 Mandale Group, Newcastle upon Tyne Property Sales Negotiator
May 11 - Aug 11
• Conducted viewings of available properties
• Produced marketing strategies and schedules in order to increase consumer interest and potential sales
• Dealt with phone and email based inquiries on the properties in a competent and professional manner
• Completed reservations on properties and monitored their progress through the conveyancing procedure
• Liaised with purchasers solicitors and surveyors regularly satisfying any issues raised in order to achieve successful
exchange and completion of sale
Aug 11 - Sep 11 GVA, Commercial Property & Property Management Land & Development Intern
• Obtained and reviewed property comparables for use in valuations
• Conducted research and gathered data ahead of meetings before presenting this information to superiors and their
clients
• Analysed bid pro-forma information from tenders made by developers; detailed this on an MS Excel document for
future review by superiors, ensuring the data could be easily accessed and understood by the client
• Assisted the valuations team in conducting measurement of a number of properties as per the Code of Measuring
Practice
Jun 08 - Aug 08 Sherry FitzGerald Coghlan, Estate Agents & Valuer's Negotiator
Jul 07 - Jan 08
May 06 - Sep 06
• Negotiated effectively with clients
• Liaised with clients in relation to both residential and commercial properties
• Professionally conducted property viewings
• Managed a portfolio of letting properties
2. • Responsible for a variety of office administration tasks including accurate data entry
Additional Work Experience
Oct 09 - Sep 10 Kerry Phone Centres, Vodafone Communications Advisor
• Dealt with customers face to face, discussing various tariffs and options available confidently utilising a full and
comprehensive knowledge of products available
• Made cold calls to potential customers to discuss offers and increase sales opportunities
• Worked in field sales offering potential customers a domestic communications solution
• Achieved strict company set targets on a regular basis as outlined by management
• Conducted the induction and training of new staff to various roles within the company
• Trusted with completing lodgements on a daily basis
Additional Information
Plays Gaelic Football with Cú Chulainn's GAC of Newcastle, winning the Yorkshire League and Championship, Pennine
League and All Britain Championship. Currently representing Britain in the All-Ireland Club Championship over 2012
Retains the role of Public Relations Officer for Cú Chulainn's GAC and enjoys promoting the club throughout both the
UK and Ireland
Key Competencies
Communication & Presentation - exceptionally high level of verbal and written communication with the ability to operate
at both board & operative level. Able to influence others while developing and maintaining relationships
Analytical Thinking & Problem Solving - a clear thinker, creative in conceiving, implementing and monitoring logical action
plans and strategies. Able to anticipate problems and amend or adapt response as required
Relationship Building - effectively builds and maintains solid relationships with customers and other partners to ensure
maximum working efficiency and success as well as customer retention, repeat business and referrals
Commercial Awareness - understands the commercial realities affecting an organisation, its reputation and client base
Initiative & Self-Motivation - able to act on initiative identify opportunities and is proactive in putting forward ideas for
potential improvements and solutions to senior management
IT Skills - confident with all MS Office applications and Argus software
References – available on request