A Dynamic Voting Wiki Model Connie White Linda Plotnick Murray Turoff Roxanne Hiltz Information Systems Department, NJIT

Why a Voting Dynamic Wiki? Groups of Individuals Fast Decision Making Consensus Neutral Point of View Easy Accessibility Real time feedback

Groups of Individuals

Fast Decision Making

Consensus

Neutral Point of View

Easy Accessibility

Real time feedback

Overview Wikis Decision Process Model Dynamic Voting Wiki Model Exploratory Case Study Observations Conclusions Limitations Future Research

Wikis

Decision Process Model

Dynamic Voting Wiki Model

Exploratory Case Study

Observations

Conclusions

Limitations

Future Research

Wikis Emerging Technology Internet & Browser Common site Anybody can edit anything Real Time Feedback Wikipedia

Emerging Technology

Internet & Browser

Common site

Anybody can edit anything

Real Time Feedback

Wikipedia

Problems with Wikis Credibility Hacking, WikiSpam Open editing – edit wars Survivor of Authorship Last edit “wins”

Credibility

Hacking, WikiSpam

Open editing – edit wars

Survivor of Authorship

Last edit “wins”

Dynamic Voting Wiki Model Asynchronous interaction Anybody can contribute Participate in any part anytime Anonymous voting Change vote View of current vote results Discussion – lessen ambiguity

Asynchronous interaction

Anybody can contribute

Participate in any part anytime

Anonymous voting

Change vote

View of current vote results

Discussion – lessen ambiguity

Decision Making Process

Problem Definition with Wiki

Problem Definition with Wiki This cycle can consist of The entire problem being redefined, or fragmented parts or a single word posed for interpretation or dispute .

This cycle can consist of

The entire problem being redefined,

or fragmented parts

or a single word posed for interpretation or dispute .

Idea Generation with Wiki

Idea Generation with Wiki List Generation Different Voting Initial acceptance Consensus Acceptance with revisions NPOV

List Generation

Different Voting

Initial acceptance

Consensus

Acceptance with revisions

NPOV

Implementation with Wiki

Methodology 2 Teams of 15 Graduate Students Both had identical wikis Wiki only (self organized) Wiki with Voting (moderator) Task Generate a top ten list of the most influential emerging telecommunications that will influence how we work in the future Create glossary of terms

2 Teams of 15 Graduate Students

Both had identical wikis

Wiki only (self organized)

Wiki with Voting (moderator)

Task

Generate a top ten list of the most influential emerging telecommunications that will influence how we work in the future

Create glossary of terms

Discussion

Methodology Experimental group had voting to reach consensus, NPOV and rank list Problem definition Glossary definitions Ranking of item list

Experimental group had voting to reach consensus, NPOV and rank list

Problem definition

Glossary definitions

Ranking of item list

Bar Chart Feedback

Results - Discussion Voting wiki 57% more discussion Word count 47% more ideas Discussion postings Minimal glossary

Voting wiki

57% more discussion

Word count

47% more ideas

Discussion postings

Minimal glossary

Results - Discussion Non-voting wiki Well-developed glossary Many entries Consistent formatting Observed Emergent leadership Glossary Top-ten ranking

Non-voting wiki

Well-developed glossary

Many entries

Consistent formatting

Observed Emergent leadership

Glossary

Top-ten ranking

Observations Voting feedback generated discussion which increased overall understanding Focus on disagreements Reduce ambiguity Reduce uncertainty

Voting feedback generated discussion which increased overall understanding

Focus on disagreements

Reduce ambiguity

Reduce uncertainty

Conclusions Dynamic Voting Wiki promising for group decision support with real time feedback Potential benefit for domains requiring fast decision making under time critical situations Decision making in Crisis

Dynamic Voting Wiki promising for group decision support with real time feedback

Potential benefit for domains requiring fast decision making under time critical situations

Decision making in Crisis

Limitations Small study of one class Online voting facilitated by moderator, not completely automatically by the system Student participants

Small study of one class

Online voting facilitated by moderator, not completely automatically by the system

Student participants

Future Research Further studies using an emergency domain specific dynamic voting wiki with domain experts www.emergenciWiki.com Experts making decisions when time is critical All viewpoints expressed - NPOV Incorporate voting management into the system

Further studies using an emergency domain specific dynamic voting wiki with domain experts

www.emergenciWiki.com

Experts making decisions when time is critical

All viewpoints expressed - NPOV

Incorporate voting management into the system