A Dynamic Voting Wiki Model Cw 8 3a

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AMCIS 2007 conference - Social Decision Support System using a Wiki for knowledge exchange.

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A Dynamic Voting Wiki Model Cw 8 3a

  1. 1. A Dynamic Voting Wiki Model Connie White Linda Plotnick Murray Turoff Roxanne Hiltz Information Systems Department, NJIT
  2. 2. Why a Voting Dynamic Wiki? <ul><li>Groups of Individuals </li></ul><ul><li>Fast Decision Making </li></ul><ul><ul><li>Consensus </li></ul></ul><ul><ul><li>Neutral Point of View </li></ul></ul><ul><li>Easy Accessibility </li></ul><ul><li>Real time feedback </li></ul>
  3. 3. Overview <ul><li>Wikis </li></ul><ul><li>Decision Process Model </li></ul><ul><li>Dynamic Voting Wiki Model </li></ul><ul><li>Exploratory Case Study </li></ul><ul><li>Observations </li></ul><ul><li>Conclusions </li></ul><ul><li>Limitations </li></ul><ul><li>Future Research </li></ul>
  4. 4. Wikis <ul><li>Emerging Technology </li></ul><ul><li>Internet & Browser </li></ul><ul><li>Common site </li></ul><ul><li>Anybody can edit anything </li></ul><ul><li>Real Time Feedback </li></ul><ul><li>Wikipedia </li></ul>
  5. 5. Problems with Wikis <ul><li>Credibility </li></ul><ul><ul><li>Hacking, WikiSpam </li></ul></ul><ul><li>Open editing – edit wars </li></ul><ul><ul><li>Survivor of Authorship </li></ul></ul><ul><ul><li>Last edit “wins” </li></ul></ul>
  6. 6. Dynamic Voting Wiki Model <ul><li>Asynchronous interaction </li></ul><ul><li>Anybody can contribute </li></ul><ul><li>Participate in any part anytime </li></ul><ul><li>Anonymous voting </li></ul><ul><li>Change vote </li></ul><ul><li>View of current vote results </li></ul><ul><li>Discussion – lessen ambiguity </li></ul>
  7. 7. Decision Making Process
  8. 8. Problem Definition with Wiki
  9. 9. Problem Definition with Wiki <ul><li>This cycle can consist of </li></ul><ul><ul><li>The entire problem being redefined, </li></ul></ul><ul><ul><li>or fragmented parts </li></ul></ul><ul><ul><li>or a single word posed for interpretation or dispute . </li></ul></ul>
  10. 10. Idea Generation with Wiki
  11. 11. Idea Generation with Wiki <ul><li>List Generation </li></ul><ul><li>Different Voting </li></ul><ul><ul><ul><li>Initial acceptance </li></ul></ul></ul><ul><ul><ul><ul><li>Consensus </li></ul></ul></ul></ul><ul><ul><ul><li>Acceptance with revisions </li></ul></ul></ul><ul><ul><ul><ul><li>NPOV </li></ul></ul></ul></ul>
  12. 12. Implementation with Wiki
  13. 13. Methodology <ul><li>2 Teams of 15 Graduate Students </li></ul><ul><li>Both had identical wikis </li></ul><ul><ul><li>Wiki only (self organized) </li></ul></ul><ul><ul><li>Wiki with Voting (moderator) </li></ul></ul><ul><li>Task </li></ul><ul><ul><li>Generate a top ten list of the most influential emerging telecommunications that will influence how we work in the future </li></ul></ul><ul><ul><li>Create glossary of terms </li></ul></ul>
  14. 14. Discussion
  15. 15. Methodology <ul><li>Experimental group had voting to reach consensus, NPOV and rank list </li></ul><ul><ul><li>Problem definition </li></ul></ul><ul><ul><li>Glossary definitions </li></ul></ul><ul><ul><li>Ranking of item list </li></ul></ul>
  16. 16. Bar Chart Feedback
  17. 17. Results - Discussion <ul><li>Voting wiki </li></ul><ul><ul><li>57% more discussion </li></ul></ul><ul><ul><ul><li>Word count </li></ul></ul></ul><ul><ul><li>47% more ideas </li></ul></ul><ul><ul><ul><li>Discussion postings </li></ul></ul></ul><ul><ul><li>Minimal glossary </li></ul></ul>
  18. 18. Results - Discussion <ul><li>Non-voting wiki </li></ul><ul><ul><li>Well-developed glossary </li></ul></ul><ul><ul><ul><li>Many entries </li></ul></ul></ul><ul><ul><ul><li>Consistent formatting </li></ul></ul></ul><ul><ul><li>Observed Emergent leadership </li></ul></ul><ul><ul><ul><li>Glossary </li></ul></ul></ul><ul><ul><ul><li>Top-ten ranking </li></ul></ul></ul>
  19. 19. Observations <ul><li>Voting feedback generated discussion which increased overall understanding </li></ul><ul><li>Focus on disagreements </li></ul><ul><ul><li>Reduce ambiguity </li></ul></ul><ul><ul><li>Reduce uncertainty </li></ul></ul>
  20. 20. Conclusions <ul><li>Dynamic Voting Wiki promising for group decision support with real time feedback </li></ul><ul><li>Potential benefit for domains requiring fast decision making under time critical situations </li></ul><ul><li>Decision making in Crisis </li></ul>
  21. 21. Limitations <ul><li>Small study of one class </li></ul><ul><li>Online voting facilitated by moderator, not completely automatically by the system </li></ul><ul><li>Student participants </li></ul>
  22. 22. Future Research <ul><li>Further studies using an emergency domain specific dynamic voting wiki with domain experts </li></ul><ul><ul><li>www.emergenciWiki.com </li></ul></ul><ul><ul><li>Experts making decisions when time is critical </li></ul></ul><ul><ul><li>All viewpoints expressed - NPOV </li></ul></ul><ul><li>Incorporate voting management into the system </li></ul>

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