APIdays Mediterranea 2016 Presentation exploring the relationship between APIs, chat bots and how people use chat. Hitch API Assistant has been announced with a demo near the end of the presentation. More information about it is available at http://apiassistant.com

1. APIS LOVETO CHAT
BRUNO PEDRO
NOVEMBER 2016

2. ABOUTME
• 1995: Founded the Portuguese national IRC network
• Since 2004 has been building hundreds of API integrations
• 2015: Co-founded Hitch, API community & support platform
Bruno Pedro@bpedro

3. PEOPLE LOVETO CHAT
• 7.4 Billion people
• ~3 Billion Daily Active Chat Users
• 28.2 Trillion Messages per year
• Each user sends ~25 Messages per day
sources: BI Intelligence, Statista, eMarketer; values for 2015

4. METCALFE’S LAW
Utility
Users
Utility = Users2
BBS
IRC
ICQ
WhatsApp
Slack

5. BRIEF HISTORYOF CHAT
1970s 1980s 1990s 2000s 2010s
Community Memory
BBS
UNIX talk
ICQ
AIM
Jabber
Google Talk
IRC
WhatsApp
Slack

6. DEVELOPERS LOVETO CHAT
• 18.2 Million developers
• Sharing code
• Exchanging experiences
• Building chat bots
• Learning about APIs
sources: IDC; values for 2013

7. API LEARNING
49 %
source: Hitch Survey, 2016
Learning
Discovery
Community
Documentation
Other

8. TYPES OF CHATBOTS
Slash command Conversational Intelligent
Stateless Semi-stateful Stateful

9. ELIZA
• Created in 1964
• NLP / pattern matching
• Conversational
• Semi-stateful
• Passed the Turing test

10. APIS LOVETO CHAT
200 150 25
3RD-PARTYINTEGRATIONS

11. TYPES OF INTEGRATIONS
Productivity Development Support Fun

12. BUILDING ACHATBOT
Your
chat bot
Integrated
API
Integrated
API
NLP
POS
tagging
Sentiment
analysis
Dictionaries

13. HITCH API ASSISTANT
❤+ + =

14. HITCH API ASSISTANTDEMO

15. usehitch.com/assistant
HITCH API ASSISTANT

16. THANK YOU.